Ubuntu
xorg package

Cursor flickering using HP EliteDisplay S140u USB Portable Monitor

Bug #1744496 reported by sevku on 2018-01-20

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	xorg (Ubuntu)	Expired	Low	Unassigned

Bug Description

When using the HP EliteDisplay S140u USB Display on my Lenovo T430s, the cursor is flickering on the Built-In laptop screen, when the other screen is connected. The flickering mainly occurs, when the cursor is hovering over the program header or the upper ubuntu status bar (black bar on top).

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.13.0-26.29~16.04.2-generic 4.13.13
Uname: Linux 4.13.0-26-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Sat Jan 20 21:34:05 2018
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
DkmsStatus: evdi, 4.1.9, 4.13.0-26-generic, x86_64: installed
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Lenovo 3rd Gen Core processor Graphics Controller [17aa:21fb]
InstallationDate: Installed on 2017-12-05 (46 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
MachineType: LENOVO 2358AD8
ProcEnviron:
LANGUAGE=de_DE
TERM=xterm-256color
PATH=(custom, no user)
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-26-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/12/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: G7ET63WW (2.05 )
dmi.board.asset.tag: Not Available
dmi.board.name: 2358AD8
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrG7ET63WW(2.05):bd11/12/2012:svnLENOVO:pn2358AD8:pvrThinkPadT430s:rvnLENOVO:rn2358AD8:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.family: ThinkPad T430s
dmi.product.name: 2358AD8
dmi.product.version: ThinkPad T430s
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.83-1~16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.4-0ubuntu1~16.04.4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.4-0ubuntu1~16.04.4
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Sat Jan 20 18:07:52 2018
xserver.configfile: default
xserver.errors: modeset(G0): glamor initialization failed
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.19.5-0ubuntu2~16.04.1
xserver.video_driver: modeset

See original description

Tags:

Revision history for this message

sevku (severin-kunz) wrote on 2018-01-20:

BootLog.txt Edit (3.9 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (70.5 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.6 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (167.4 KiB, text/plain; charset="utf-8")
JournalErrors.txt Edit (24.9 KiB, text/plain; charset="utf-8")
LightdmDisplayLog.txt Edit (17.1 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (48.4 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (26.7 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (685 bytes, text/plain; charset="utf-8")
MonitorsUser.xml.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (3.9 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (989 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.7 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (5.1 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (162.8 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (612 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (36.4 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (34.4 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (13.7 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (21.1 KiB, text/plain; charset="utf-8")
xserver.devices.txt Edit (421 bytes, text/plain; charset="utf-8")
xserver.outputs.txt Edit (1.4 KiB, text/plain; charset="utf-8")

description:

updated

penalvch (penalvch) on 2018-01-20

no longer affects:	xserver-xorg-video-displaylink (Ubuntu)
tags:	added: bios-outdated-2.69
description:	updated

Revision history for this message

penalvch (penalvch) wrote on 2018-01-20:

sevku, thank you for reporting this and helping make Ubuntu better.

To advise, reports focus on one problem at a time. Hence, if you have further issues, please file one report per issue.

Despite this, to confirm a WORKAROUND for the flickering, could you please test for this using https://launchpad.net/ubuntu/+source/gnome-flashback (not Unity), and advise to the results?

Changed in xorg (Ubuntu):
importance:	Undecided → Low
status:	New → Incomplete

penalvch (penalvch) on 2018-01-20

summary:

- Cursor flickering and Computer Crashing using DisplayLink and HP
- EliteDisplay S140u
+ Cursor flickering using HP EliteDisplay S140u USB Portable Monitor

Revision history for this message

sevku (severin-kunz) wrote on 2018-01-21:

@Christopher, what do you think are the other bugs related to? XORG as well? Or DisplayLink? How do I properly report them?

How do I use the gnome flashback package?

description:

updated

sevku (severin-kunz) on 2018-01-21

summary:

- Cursor flickering using HP EliteDisplay S140u USB Portable Monitor
+ Cursor flickering using DisplayLink and HP EliteDisplay S140u USB
+ Portable Monitor

sevku (severin-kunz) on 2018-01-21

summary:

- Cursor flickering using DisplayLink and HP EliteDisplay S140u USB
- Portable Monitor
+ Cursor flickering using DisplayLink and USB Monitor

Revision history for this message

penalvch (penalvch) wrote on 2018-01-21: Re: Cursor flickering using DisplayLink and USB Monitor

sevku, please don't mark other bugs duplicates of this one, or adjust the title/Bug Description.

Regarding your question:
>"How do I properly report them?"

File a new report via a terminal:
ubuntu-bug xorg

>"How do I use the gnome flashback package?"

Install it, reboot, and it should be an option when you want to login.

summary:	- Cursor flickering using DisplayLink and USB Monitor + Cursor flickering using HP EliteDisplay S140u USB Portable Monitor
description:	updated

Revision history for this message

sevku (severin-kunz) wrote on 2018-01-21:

Then why is there an option to mark duplicates if duplicates aren't supposed to be marked?

so you think it's an xorg problem as well? I wasn't sure whether that was the right package as I would have thought it would have been a problem with displaylink, as it started to happen after I installed DisplayLink.

Revision history for this message

Launchpad Janitor (janitor) wrote on 2018-03-23:

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status:	Incomplete → Expired

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Cursor flickering using HP EliteDisplay S140u USB Portable Monitor

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