version update conflict

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information.

Please answer the following questions:
1. What versions of Ubuntu are you using as well as the versions of update-manager.
2. Does this problems reproducible? What steps did you do before the problem occurs?
3. Does it occurs even though you restart your computer and closes any unnecessary applications?

For your further reference, you may find it helpful to read "How to report bugs effectively" [WWW] http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems. [WWW] http://wiki.ubuntu.com/DebuggingProcedures

Thanks!

1. Gutsy gibbon, 7.10 Kubuntu

2. Happens every time

3. Have restarted several times and it still happens

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Dang
Kang
Sent: Wednesday, February 13, 2008 12:26 AM
To: <email address hidden>
Subject: [Bug 191296] Re: version update conflict

Thank you for taking the time to report this bug and helping to make
Ubuntu better. Unfortunately we can't fix it, because your description
didn't include enough information.

Please answer the following questions:
1. What versions of Ubuntu are you using as well as the versions of
update-manager.
2. Does this problems reproducible? What steps did you do before the problem
occurs?
3. Does it occurs even though you restart your computer and closes any
unnecessary applications?

For your further reference, you may find it helpful to read "How to
report bugs effectively" [WWW]
http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful
if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems. [WWW]
http://wiki.ubuntu.com/DebuggingProcedures

Thanks!

** Changed in: update-manager (Ubuntu)
       Status: New => Invalid

** Changed in: update-manager (Ubuntu)
       Status: Invalid => Incomplete

--
version update conflict
https://bugs.launchpad.net/bugs/191296
You received this bug notification because you are a direct subscriber
of the bug.

1. Kubuntu 7.10 Gutsy Gibbon

2. Yes I can reproduce it.

3. I have restarted many times

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Dang
Kang
Sent: Wednesday, February 13, 2008 12:24 AM
To: <email address hidden>
Subject: [Bug 191296] Re: version update conflict

Thank you for taking the time to report this bug and helping to make
Ubuntu better. Unfortunately we can't fix it, because your description
didn't include enough information.

Please answer the following questions:
1. What versions of Ubuntu are you using as well as the versions of
update-manager.
2. Does this problems reproducible? What steps did you do before the problem
occurs?
3. Does it occurs even though you restart your computer and closes any
unnecessary applications?

For your further reference, you may find it helpful to read "How to
report bugs effectively" [WWW]
http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful
if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems. [WWW]
http://wiki.ubuntu.com/DebuggingProcedures

Thanks!

--
version update conflict
https://bugs.launchpad.net/bugs/191296
You received this bug notification because you are a direct subscriber
of the bug.

Thank you.

Please try the following steps to solve the problem:
1. You must make sure there is not another package manager running
----> Restart your x server or computer
----> Close any update manager of software manager application including some background process, in order to do so:
     Use command ps -ax, This will display a list of running processes:
     If you see some update process running in the background use the command
     sudo kill <process number>
     to kill the process

2. A lock file may prevent your package manager from getting exclusive access. Package managers create these lock files when they starts and if they crash, you reboot, your power goes out, etc, before they are completed, the lock file remains and the next manager believes another manager is already running.
   Use the following to delete the lock files, but make sure another copy of a package manager isn't running first.
sudo rm /var/lib/dpkg/lock
sudo rm /var/cache/apt/archives/lock

3. Use the following command to continue any interruped previous update process/ related problems:
sudo dpkg --configure -a

4. apt-get clean to clean the cache.

If the above 4 steps stilll does not work, please continue with this bug report:
1. Start your update manager with command line, report any error message the application complained.
2. Again, Please detailed explained what steps did you do before the problem occur. Did you update-manager corrupt or you have power failure before it occurs?
3. Please add every file in '/var/log/dist-upgrade/', there should be at least 3, as separate attachments.

Thank you for your contribution to Ubuntu.

Dang Kang.

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!