applet.py crashed with ImportError in <module>()

This crash has the same stack trace characteristics as bug #144592. However, the latter was already fixed in an earlier package version than the one in this report. This might be a regression or because the problem is in a dependent package.

After completing a successful print to remote printer this happened. Worked well before last upgrade hardy 2008-04-14. I only happened once, subsequent printouts do not repeat occurrence of bug.

There were unprinted documents in remote print queue for a Brother HL2060 printer before doing the upgrade from Ubuntu 7x to 8.04.
Multiple instances of this error has occurred.

It is very strange that this problem reappears, the dependency added to fix bug #144592 is still in the package. Is the package python-gobject installed on your system? What is the output of

dpkg -p system-config-printer-gnome
dpkg -p system-config-printer-common
dpkg -p system-config-printer
dpkg -l | grep system-config-printer
dpkg -l | grep python-gobject

$ dpkg -p system-config-printer-gnome
Package: system-config-printer-gnome
Priority: optional
Section: python
Installed-Size: 956
Maintainer: Ubuntu Core Developers <email address hidden>
Architecture: all
Source: system-config-printer
Version: 0.7.81+svn1976-0ubuntu9
Replaces: system-config-printer
Depends: gnome-icon-theme, python, python-glade2, python-gnome2, python-gobject, python-gtk2, python-notify, python-support (>= 0.7.1), system-config-printer-common
Conflicts: system-config-printer
Size: 103890
Description: Printer configuration GUI
 A CUPS printer configuration tool and status applet.
 .
 This package provides the GTK frontend.
Original-Maintainer: Otavio Salvador <email address hidden>

-----------------------------

$ dpkg -p system-config-printer-common
Package: system-config-printer-common
Priority: optional
Section: python
Installed-Size: 500
Maintainer: Ubuntu Core Developers <email address hidden>
Architecture: all
Source: system-config-printer
Version: 0.7.81+svn1976-0ubuntu9
Replaces: system-config-printer
Depends: python, python-cups (>= 1.9.27), python-dbus, python-support (>= 0.7.1)
Recommends: hal-cups-utils
Conflicts: system-config-printer
Size: 180672
Description: Printer configuration GUI
 A CUPS printer configuration tool and status applet.
 .
 This package provides common files used by both frontends.
Original-Maintainer: Otavio Salvador <email address hidden>

----------------------------------

$ dpkg -p system-config-printer
Package: system-config-printer
Priority: optional
Section: python
Installed-Size: 2904
Maintainer: Ubuntu Core Developers <email address hidden>
Architecture: all
Version: 0.7.75+svn1653-0ubuntu2
Depends: python, python-support (>= 0.2), python-cups (>= 1.9.27), python-gtk2, python-glade2, python-xml, python-notify, python-gobject
Recommends: hal-cups-utils
Size: 281322
Description: Printer configuration GUI
 This is a CUPS configuration Gtk+2.0 GUI written in Python
 as part of the Fedora Core 6 system configuration tools.
 It uses IPP to talk to CUPS
Original-Maintainer: Otavio Salvador <email address hidden>

-----------------------------

$ dpkg -l | grep system-config-printer
rc system-config-printer 0.7.75+svn1653-0ubuntu2 Printer configuration GUI
ii system-config-printer-common 0.7.81+svn1976-0ubuntu9 Printer configuration GUI
ii system-config-printer-gnome 0.7.81+svn1976-0ubuntu9 Printer configuration GUI

----------------------------------

$ dpkg -l | grep python-gobject
ii python-gobject 2.14.1-2ubuntu2 Python bindings for the GObject library

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release? Thanks in advance.

I haven't seen this bug in quite some time. I believe it was a transient
occurrence. I'd be happy to close this thread.

On Tue, Feb 24, 2009 at 5:17 PM, Dimitrios Symeonidis <email address hidden>wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. You reported this bug a while ago and there hasn't been
> any activity in it recently. We were wondering if this is still an issue
> for you. Can you try with the latest Ubuntu release? Thanks in advance.
>
> --
> applet.py crashed with ImportError in <module>()
> https://bugs.launchpad.net/bugs/203808
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “system-config-printer” source package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: system-config-printer
>
> ubuntu 8.04
>
> ProblemType: Crash
> Architecture: i386
> Date: Tue Mar 18 20:17:49 2008
> DistroRelease: Ubuntu 8.04
> ExecutablePath: /usr/share/system-config-printer/applet.py
> InterpreterPath: /usr/bin/python2.5
> Package: system-config-printer-gnome 0.7.81+svn1976-0ubuntu3
> PackageArchitecture: all
> ProcCmdline: python /usr/share/system-config-printer/applet.py
> ProcEnviron:
>
> PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> LANG=en_CA.UTF-8
> SHELL=/bin/bash
> PythonArgs: ['/usr/share/system-config-printer/applet.py']
> SourcePackage: system-config-printer
> Title: applet.py crashed with ImportError in <module>()
> Traceback:
> Traceback (most recent call last):
> File "/usr/share/system-config-printer/applet.py", line 926, in <module>
> import gobject
> ImportError: No module named gobject
> Uname: Linux 2.6.24-12-generic i686
> UserGroups: adm admin audio cdrom dialout dip floppy fuse lpadmin plugdev
> video
>

This bug has not reappeared since upgrading to Ubuntu 8.10.
I'm happy for it to be closed too.
Cheers

Thank you Dimitrios.
Have confirmed on the bulletin board that I haven't seen this bug since
8.10.
Thanks, Peter

2009/2/24 Dimitrios Symeonidis <email address hidden>

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. You reported this bug a while ago and there hasn't been
> any activity in it recently. We were wondering if this is still an issue
> for you. Can you try with the latest Ubuntu release? Thanks in advance.
>
> --
> applet.py crashed with ImportError in <module>()
> https://bugs.launchpad.net/bugs/203808
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “system-config-printer” source package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: system-config-printer
>
> ubuntu 8.04
>
> ProblemType: Crash
> Architecture: i386
> Date: Tue Mar 18 20:17:49 2008
> DistroRelease: Ubuntu 8.04
> ExecutablePath: /usr/share/system-config-printer/applet.py
> InterpreterPath: /usr/bin/python2.5
> Package: system-config-printer-gnome 0.7.81+svn1976-0ubuntu3
> PackageArchitecture: all
> ProcCmdline: python /usr/share/system-config-printer/applet.py
> ProcEnviron:
>
> PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> LANG=en_CA.UTF-8
> SHELL=/bin/bash
> PythonArgs: ['/usr/share/system-config-printer/applet.py']
> SourcePackage: system-config-printer
> Title: applet.py crashed with ImportError in <module>()
> Traceback:
> Traceback (most recent call last):
> File "/usr/share/system-config-printer/applet.py", line 926, in <module>
> import gobject
> ImportError: No module named gobject
> Uname: Linux 2.6.24-12-generic i686
> UserGroups: adm admin audio cdrom dialout dip floppy fuse lpadmin plugdev
> video
>

--
Cheers, Peter
macintosh.peter at gmail.com

Hello,

I'll check with the latest Ubuntu version (8.10) but please give me
some time to upgrade and confirm.
It's ok for me to close this ticket.

Thanks,

Lukasz

On Wed, Feb 25, 2009 at 1:17 AM, Dimitrios Symeonidis <email address hidden> wrote:
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. You reported this bug a while ago and there hasn't been
> any activity in it recently. We were wondering if this is still an issue
> for you. Can you try with the latest Ubuntu release? Thanks in advance.
>
> --
> applet.py crashed with ImportError in <module>()
> https://bugs.launchpad.net/bugs/203808
> You received this bug notification because you are a direct subscriber
> of a duplicate bug.
>
> Status in “system-config-printer” source package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: system-config-printer
>
> ubuntu 8.04
>
> ProblemType: Crash
> Architecture: i386
> Date: Tue Mar 18 20:17:49 2008
> DistroRelease: Ubuntu 8.04
> ExecutablePath: /usr/share/system-config-printer/applet.py
> InterpreterPath: /usr/bin/python2.5
> Package: system-config-printer-gnome 0.7.81+svn1976-0ubuntu3
> PackageArchitecture: all
> ProcCmdline: python /usr/share/system-config-printer/applet.py
> ProcEnviron:
>  PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
>  LANG=en_CA.UTF-8
>  SHELL=/bin/bash
> PythonArgs: ['/usr/share/system-config-printer/applet.py']
> SourcePackage: system-config-printer
> Title: applet.py crashed with ImportError in <module>()
> Traceback:
>  Traceback (most recent call last):
>   File "/usr/share/system-config-printer/applet.py", line 926, in <module>
>     import gobject
>  ImportError: No module named gobject
> Uname: Linux 2.6.24-12-generic i686
> UserGroups: adm admin audio cdrom dialout dip floppy fuse lpadmin plugdev video

This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status . Thank you again for taking the time to report this bug and helping to make Ubuntu better. Feel free to submit any future bugs you may find.

Hello again,

I didn't notice any problems after upgrading to version 8.10.

Thanks,

Lukasz

On Wed, Feb 25, 2009 at 11:44 AM, Dimitrios Symeonidis
<email address hidden> wrote:
> This bug report is being closed due to your last comment regarding this
> being fixed with an update. For future reference you can manage the
> status of your own bugs by clicking on the current status in the yellow
> line and then choosing a new status in the revealed drop down box. You
> can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status
> . Thank you again for taking the time to report this bug and helping to
> make Ubuntu better. Feel free to submit any future bugs you may find.

Thanks Lukasz.

I switched to 8.04 LTS and don't have any more problems.

Hey, I was just wondering, are you an Ubuntu Developer?

Karol

On Wed, Feb 25, 2009 at 4:00 PM, Lukasz Szpunar <email address hidden> wrote:

> Hello again,
>
> I didn't notice any problems after upgrading to version 8.10.
>
> Thanks,
>
> Lukasz
>
> On Wed, Feb 25, 2009 at 11:44 AM, Dimitrios Symeonidis
> <email address hidden> wrote:
> > This bug report is being closed due to your last comment regarding this
> > being fixed with an update. For future reference you can manage the
> > status of your own bugs by clicking on the current status in the yellow
> > line and then choosing a new status in the revealed drop down box. You
> > can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status
> > . Thank you again for taking the time to report this bug and helping to
> > make Ubuntu better. Feel free to submit any future bugs you may find.
>
> --
> applet.py crashed with ImportError in <module>()
> https://bugs.launchpad.net/bugs/203808
> You received this bug notification because you are a direct subscriber
> of a duplicate bug.
>
> Status in “system-config-printer” source package in Ubuntu: Fix Released
>
> Bug description:
> Binary package hint: system-config-printer
>
> ubuntu 8.04
>
> ProblemType: Crash
> Architecture: i386
> Date: Tue Mar 18 20:17:49 2008
> DistroRelease: Ubuntu 8.04
> ExecutablePath: /usr/share/system-config-printer/applet.py
> InterpreterPath: /usr/bin/python2.5
> Package: system-config-printer-gnome 0.7.81+svn1976-0ubuntu3
> PackageArchitecture: all
> ProcCmdline: python /usr/share/system-config-printer/applet.py
> ProcEnviron:
>
> PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> LANG=en_CA.UTF-8
> SHELL=/bin/bash
> PythonArgs: ['/usr/share/system-config-printer/applet.py']
> SourcePackage: system-config-printer
> Title: applet.py crashed with ImportError in <module>()
> Traceback:
> Traceback (most recent call last):
> File "/usr/share/system-config-printer/applet.py", line 926, in <module>
> import gobject
> ImportError: No module named gobject
> Uname: Linux 2.6.24-12-generic i686
> UserGroups: adm admin audio cdrom dialout dip floppy fuse lpadmin plugdev
> video
>

--
Karol Wilk
karolwilk.com

Hi Karol,

> I switched to 8.04 LTS and don't have any more problems.

This crash occurred when I upgraded to 8.04 from the previous release.
Maybe that's a hint. After rebuilding the package database I didn't
have any further problems with release 8.04.

Yesterday I've installed version 8.10 from scratch and it works fine so far.

> Hey, I was just wondering, are you an Ubuntu Developer?

No, I'm not. I just use Linux (debian and ubuntu) since many years.

Regards,

Lukasz

Hi Karol,
no, just a interested user.

Thanks, Peter.
==============================

2009/2/26 Karol <email address hidden>

> Thanks Lukasz.
>
> I switched to 8.04 LTS and don't have any more problems.
>
> Hey, I was just wondering, are you an Ubuntu Developer?
>
> Karol
>
> On Wed, Feb 25, 2009 at 4:00 PM, Lukasz Szpunar <email address hidden>
> wrote:
>
> > Hello again,
> >
> > I didn't notice any problems after upgrading to version 8.10.
> >
> > Thanks,
> >
> > Lukasz
> >
> > On Wed, Feb 25, 2009 at 11:44 AM, Dimitrios Symeonidis
> > <email address hidden> wrote:
> > > This bug report is being closed due to your last comment regarding this
> > > being fixed with an update. For future reference you can manage the
> > > status of your own bugs by clicking on the current status in the yellow
> > > line and then choosing a new status in the revealed drop down box. You
> > > can learn more about bug statuses at
> https://wiki.ubuntu.com/Bugs/Status
> > > . Thank you again for taking the time to report this bug and helping to
> > > make Ubuntu better. Feel free to submit any future bugs you may find.
> >
> > --
> > applet.py crashed with ImportError in <module>()
> > https://bugs.launchpad.net/bugs/203808
> > You received this bug notification because you are a direct subscriber
> > of a duplicate bug.
> >
> > Status in “system-config-printer” source package in Ubuntu: Fix Released
> >
> > Bug description:
> > Binary package hint: system-config-printer
> >
> > ubuntu 8.04
> >
> > ProblemType: Crash
> > Architecture: i386
> > Date: Tue Mar 18 20:17:49 2008
> > DistroRelease: Ubuntu 8.04
> > ExecutablePath: /usr/share/system-config-printer/applet.py
> > InterpreterPath: /usr/bin/python2.5
> > Package: system-config-printer-gnome 0.7.81+svn1976-0ubuntu3
> > PackageArchitecture: all
> > ProcCmdline: python /usr/share/system-config-printer/applet.py
> > ProcEnviron:
> >
> >
> PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> > LANG=en_CA.UTF-8
> > SHELL=/bin/bash
> > PythonArgs: ['/usr/share/system-config-printer/applet.py']
> > SourcePackage: system-config-printer
> > Title: applet.py crashed with ImportError in <module>()
> > Traceback:
> > Traceback (most recent call last):
> > File "/usr/share/system-config-printer/applet.py", line 926, in
> <module>
> > import gobject
> > ImportError: No module named gobject
> > Uname: Linux 2.6.24-12-generic i686
> > UserGroups: adm admin audio cdrom dialout dip floppy fuse lpadmin plugdev
> > video
> >
>
>
> --
> Karol Wilk
> karolwilk.com
>
> --
> applet.py crashed with ImportError in <module>()
> https://bugs.launchpad.net/bugs/203808
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “system-config-printer” source package in Ubuntu: Fix Released
>
> Bug description:
> Binary package hint: system-config-printer
>
> ubuntu 8.04
>
> ProblemType: Crash
> Architecture: i386
> Date: Tue Mar 18 20:17:49 2008
> DistroRelease: Ubuntu 8.04
> ExecutablePath: /usr/share/system-config-printer/applet.py
> InterpreterPath: /usr/bin/python2.5
> Package: system-config-printer-gnome 0.7.81+svn1976-0ubuntu3
> PackageArchitecture: all
> ProcCm...

updated to 10.10 and everything is failing.