synaptic bug not an easy fixgr

Bug #216455 reported by ElleThom
4
Affects Status Importance Assigned to Milestone
Ubuntu Documentation
Invalid
Undecided
Dougie Richardson

Bug Description

anted i am new to all of this and i am sure you all have a DUH pursed on your lips, however.....

Ilove ubuntu, but my Synaptic is not working properly. I get the error report tht says i have to run dpkg--configure manually, so how do iu do that?

Revision history for this message
Dougie Richardson (dougierichardson) wrote :

Hi, this is not a bug related to the documentation team but to Synaptic. From the terminal, run "sudo dpkg --reconfigure pkgname".

Changed in ubuntu-doc:
assignee: nobody → ddrichardson
status: New → Invalid
Revision history for this message
Phil Bull (philbull) wrote :

Hi,

We'd normally class this problem as a support request rather than a bug. It's best to file support requests on the Answers section of Launchpad (https://answers.launchpad.net/ubuntu).

Since it's been reported here though, here's a step-by-step version of Dougie's comment, above:

 1. Press Applications -> Accessories -> Terminal. A Terminal window will appear.
 2. Type the command that was given in the Synaptic error message, exactly as it is written, into the Terminal. This will probably be the command that Dougie mentioned. Then, press Enter.
 3. You will be asked for your administrative password. Type the password (no letters will show up when you type it, but that's normal) and press Enter.
 4. Follow the instructions on screen, if there are any. Otherwise, close the Terminal and try Synaptic again.

If you still see the problem, you might like to try Launchpad Answers, posting on the Ubuntu forums (http://ubuntuforums.org/) or using live web chat (https://help.ubuntu.com/community/InternetRelayChat).

Hope this helps.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.