Sound quality horrible

Bug #30083 reported by Martijn vdS
22
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ekiga (Ubuntu)
Fix Released
Medium
Unassigned

Bug Description

Ekiga works fine, except for sound quality, which is _horrible_.

When it's playing its own samples (the DTMF tones, the 'busy' tone, etc.), everything sounds fine, but whenever I call someone, they sound VERY distorted.

It's not a codec issue, as the problem persists across codec changes. It might be related to ALSA (ICH6 driver) and sample-rate conversions.

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Filip Palm (filip) wrote :

I can confirm this.

Filip Palm (filip)
Changed in ekiga:
status: Unconfirmed → Confirmed
Revision history for this message
depe (depe-ubuntu) wrote :

I have the same kind of sound quality problem, but more related on the low volume for the microphone. It may be related to some extra gain control which is not available.

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encompass (encompass) wrote :

I can confirm... it sounds terrible. But on my other computer is sounds fine. It seems that my snd-hda-intel sound driver has the issue.
Further examination shows that if I record something with adacity it works fine. When I try to record again with one track already recorded that second one is very low soundings.
I can play an mp3 with totem-xine and record without issue. To me... it sounds like a full duplex sound issue.
I have regrettibly moved to skype for my conversations for the time being, until it gets fixed.
I can give you any information you need including a saved mp3 of my recording to show you what it sounds like.

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encompass (encompass) wrote :

This is probably the best description of at least what I hear...
http://<email address hidden>/msg00640.html
Ironicly changing kernels fixed his problem. Don't know if we could do that here.

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Lars Ljung (larslj) wrote :

Might this be the same bug as http://bugzilla.gnome.org/show_bug.cgi?id=358338 That bug was fixed in Ekiga 2.0.4.

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Martijn vdS (martijn) wrote :

I have no problems with sound quality anymore (other than the standard VoIP artifacts)

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tyler (durdon-tyler) wrote :

Have also the same problem when using the ekiga packaged with feisty.

All sounds are normal, but when calling someone, the sound is choppy and mechanic.
(Using an nforce4 Motherborad with onboard sound, feisty64 on amd64)

I'm now using the ekiga repositories ( deb http://www.ekiga.org/admin/downloads/latest/ubuntu/feisty_amd64/ ./ ), which corrected the problem for me.

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encompass (encompass) wrote :
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encompass (encompass) wrote :

One more comment about that. skype stops working when you do this. you have to delete/move the script then start login again. Kind of a pain as it doesn't work with some games and does work with others.

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Lars Ljung (larslj) wrote :

The problem is still there in the Feisty packages, my problem was solved by using the Ekiga 2.0.9 packages from ekiga.org.

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Neil Darlow (neil-darlow) wrote :

The ekiga-2.0.9 packages provided at ekiga.org fixed distorted sound for me (feisty).

These packages are drop-in replacements for the Ubuntu ones and I would suggest that an update to egika-2.0.9 would help many users.

Revision history for this message
Stephen Cook (siti) wrote :

I am going to close this because two people both say it's fixed with ekiga 2.0.9 which is included in gutsy. Unfortunately Ubuntu does not bump packages except with major problems. So your best bet to fix this is to upgrade to gutsy (when it's fully released).

Changed in ekiga:
status: Confirmed → Fix Released
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