implicit (e.g.structural) subscriptions to private bugs don't work even when the subscriber has visibility on the bug

On Wed, May 13, 2009 at 08:02:00PM -0000, Brian Murray wrote:
> Public bug reported:
>
> When apport files crash reports the ubuntu-crashes-universe team is
> automatically subscribed to these bug reports however subscribers of the
> package's bugs who are members of u-c-u (direct or indirect) are not
> subscribed to the bug report. Subsequently, they only start receiving
> e-mail about the bug when bug becomes public.
>
> I think that if someone is subscribed to a package's bugs and a member
> of a team which can see the private bug they should also be directly
> subscribed to ensure they get e-mail notification of the private bug
> reports as this can be more important.

One option is to make ubuntu-crashes-universe have a mailing list, and
have everyone subscribe to that, doing filtering client-side.

If that isn't enough, I think we'd have to export the necessary API
methods (getting package subscribers and team memberships) if they
aren't already exported, and have apport subscribe the extra people.
It's not feasible doing this all in Launchpad, since we'd have to
change how things work currently and encode a policy that I wouldn't
really want to put in there.

    affects apport

I'm not even sure we want that. When we designed the crash database, one of the explicit requests of many people was to not get spammed with all the crash reports.

> I think that if someone is subscribed to a package's bugs and a member of a team which can see the private
> bug they should also be directly subscribed to ensure they get e-mail notification of the private bug reports as
> this can be more important.

I agree with what martin suggests here. The idea of having a mailing list for all crashes does not work for me as it - as martin points out - would be far too much mail to cope for anyone.

Only problem that comes up with directly subscribing them is that lots of us filter directly subscribed bugs to a higher-prio mailbox. So imo launchpad should send private mails to all "Also notified" users if they can see the bug content (not sure if thats what martin suggested).

This scenario may be solvable with the suggested DSP admin who has full access to everything associated with it. We will also projects and distros to grant full view to users and teams so that subscription is not needed to access a bug.

Closing apport task. While we are using LP bugs, the current system has worked well enough, we don't want to introduce a new bug spam mail source, and eventually there will be a proper crash database.

Fixing this will probably also fix bug #901548, which is about assignees not being notified.

Fixed in stable r15645 <http://bazaar.launchpad.net/~launchpad-pqm/launchpad/stable/revision/15645>.

Fixed in stable r15720 <http://bazaar.launchpad.net/~launchpad-pqm/launchpad/stable/revision/15720>.

Fixed in stable r15758 <http://bazaar.launchpad.net/~launchpad-pqm/launchpad/stable/revision/15758>.