Kubuntu: kmail painting errors

Bug #378383 reported by dotancohen
20
This bug affects 2 people
Affects Status Importance Assigned to Milestone
xserver-xorg-video-intel (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: kmail

Kmail has repainting issues. Text in the message window is often distorted, highlighting the text takes care of this and makes it readable. Additionally, the top part of the folder list, as well as the message list and the top area above the message list often does not refresh correctly.

Dell Inspiron laptop: 4GB RAM, Dual core 2G processor.
kernel version 2.6.27-11-generic
KMail version 1.11.2
KDE version is 4.2.2.

[lspci]
          bus info: pci@0000:00:00.0
             description: VGA compatible controller

Revision history for this message
dotancohen (dotancohen) wrote :
Revision history for this message
dotancohen (dotancohen) wrote :
Revision history for this message
Mike McGinn (mikemcginn) wrote :

I have a Dell Inspiron 1545 laptop with an intel graphics chip. I followed the "safe" instructions in
http://ubuntuforums.org/showthread.php?p=7317233&posted=1#post7317233 and ended up with a black screen. I reverted my xorg.conf and my /etc/apt/source.list and updated. I restarted X and did some checking. I found that just running /usr/local/bin/fixmtrr.sh had fixed most of my painting problems. I decided to experiment with xorg.conf with the settings detailed in the instructions. When I did get X to start, one of my cores was eunning at 100% all the time, so I gain reverted xorg.conf. So most of my painting problems are solved with /usr/local/bin/fixmtrr.sh and the default xorg.cong. Interesting.

Revision history for this message
Mike McGinn (mikemcginn) wrote :

forgot to mention, I have seen (still) repainting issues with Kmail in the area above the message window since I applied the fiz I described in my previous post. I have NOT seen the repainting issues in the folders area since applying the modified Intel video fix.

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Mike McGinn (mikemcginn) wrote :

This snapshot shows the Kmail repainting issue above the messages list

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dotancohen (dotancohen) wrote :

Note that Mike McGinn is in fact the OP of the bug.

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Harald Sitter (apachelogger) wrote :

Thanks for reporting this issue.

It is however really caused by the Intel graphics driver, so I am moving the bug over there. Please attach the output of the command
lspci -vvnn
to this report, so it is easier for the Xorg triagers to process the bug.

Thank you very much and have a nice day :)

affects: kdepim (Ubuntu) → xserver-xorg-video-intel (Ubuntu)
Changed in xserver-xorg-video-intel (Ubuntu):
status: New → Incomplete
Revision history for this message
Andres Mujica (andres.mujica) wrote :

dotancohen, can you run from the terminal

apport-collect 378383

in order to get the needed data to diagnose this report?

Thanks in advance

tags: added: corruption intel needs-logs
Revision history for this message
Mike McGinn (mikemcginn) wrote : Re: [Bug 378383] Re: kmail painting errors
  • lpsci.txt Edit (12.8 KiB, text/plain; charset="UTF-8"; name="lpsci.txt")

Hi Harald,
The output is attached. I went back to 8.10.

Mike

On Monday 22 June 2009 12:44:08 pm Harald Sitter wrote:
> Thanks for reporting this issue.
>
> It is however really caused by the Intel graphics driver, so I am moving
> the bug over there. Please attach the output of the command lspci -vvnn
> to this report, so it is easier for the Xorg triagers to process the bug.
>
> Thank you very much and have a nice day :)
>
> ** Package changed: kdepim (Ubuntu) => xserver-xorg-video-intel (Ubuntu)
>
> ** Changed in: xserver-xorg-video-intel (Ubuntu)
> Status: New => Incomplete
--
Mike McGinn
No electrons were harmed in sending this message.
My deeds are my dearest companions. I am the beneficiary of my deeds.
My deeds are the ground on which I stand.
"more kidneys than eyes!" "Forsan et haec olim meminisse iuvabit."
Registered Linux User 377849

Revision history for this message
Mike McGinn (mikemcginn) wrote :

I complained of the bug and Dotan reported it for me.
I have since reverted to 8.10 (bugs are less annoying there),

Mike

On Monday 22 June 2009 06:37:00 pm Andres Mujica wrote:
> dotancohen, can you run from the terminal
>
> apport-collect 378383
>
> in order to get the needed data to diagnose this report?
>
>
> Thanks in advance
>
> ** Tags added: corruption intel needs-logs
--
Mike McGinn
No electrons were harmed in sending this message.
My deeds are my dearest companions. I am the beneficiary of my deeds.
My deeds are the ground on which I stand.
"more kidneys than eyes!" "Forsan et haec olim meminisse iuvabit."
Registered Linux User 377849

Revision history for this message
Bryce Harrington (bryce) wrote : Re: kmail painting errors

[This is an automatic notification.]

A new major version of the -intel driver is now available in Karmic.

This version includes a major reworking of the acceleration
architecture, which resolves a huge number of issues. We do not know
whether it resolves the issue you reported.

Would you mind testing Karmic Alpha-2 and seeing if it is still a
problem? CD ISO images are available here:

  http://cdimages.ubuntu.com/releases/karmic/

If the issue can still be reproduced on karmic, please report here with
your findings, and attach a fresh Xorg.0.log from your test, and we will
be able to forward the bug upstream.

Otherwise, if the bug no longer exists in Karmic, let us know that as
well.

In the off chance you encounter different bugs while attempting to test
Karmic, please report those as new bug reports.

Changed in xserver-xorg-video-intel (Ubuntu):
status: Incomplete → New
status: New → Incomplete
Revision history for this message
Imre Péntek (pentek-imre) wrote :

Hello, I tried to install Karmic, but the installer warns me it might ruin some important data on my computer. I have a separate 20GB partition just for testing purposes which I wouldn't mind to get formatted, I've used manual partitioning in ubuntu installer a several times, so this way are my data still at risk? Thank you.

Bryce Harrington (bryce)
summary: - kmail painting errors
+ Kubuntu: kmail painting errors
Bryce Harrington (bryce)
tags: added: kubuntu
Bryce Harrington (bryce)
description: updated
Revision history for this message
Geir Ove Myhr (gomyhr) wrote :

This bug report has been inactive for quite some time and in the meantime Ubuntu has moved along. I hope the reported problem has been resolved in the current version of Ubuntu. If it has not and there are people willing to follow up with information collecting and testing, it is best to file a new bug report with the latest Ubuntu development version (currently 10.04, but soon 10.10), using the ubuntu-bug command if possible. Feel free to mention the bug number of this bug.

We are sorry that we are not always have the capacity to look at all reported bugs in a timely manner. Occationally we have to purge old bug reports where no progress has been made, whether it is due to reporter not being able to respond or lack of manpower on the Ubuntu side, in order to keep our list of "active" bugs current. Sorry for the inconvenience this may cause.

Here are a few tips that will increase the chances that your bug gets priority:
* Read https://wiki.ubuntu.com/X/Reporting
* Browse https://wiki.ubuntu.com/X and see if there is some relevant information for you problem
* Respond quickly to questions from triagers
* Try changing things to see if the behaviour changes, e.g.
  * A new mainline kernel from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=M;O=D (more information at https://wiki.ubuntu.com/KernelTeam/MainlineBuilds)
  * The xorg-edgers PPA: https://launchpad.net/~xorg-edgers/+archive/ppa
  * Various options in `/etc/X11/xorg.conf` (see `man intel`)
* Browse other bug reports to see if you find a similar one and provide the information that is being asked for there.

Changed in xserver-xorg-video-intel (Ubuntu):
status: Incomplete → Invalid
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