Error 'No common CD-ROM drive was detected' when installing Ubuntu Server via USB drive

Bug #378442 reported by Christopher Yee Mon
20
This bug affects 3 people
Affects Status Importance Assigned to Milestone
cdrom-detect (Ubuntu)
Confirmed
Medium
Evan
linux (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Summary: Attempted to install Ubuntu Server 8.04.2 via a usb drive. Got an error 'No common CD-ROM drive was detected' at the step 'Detecting Hardware to find cd-rom drives'

Environment:
Ubuntu 8.04.2 Server Install ISO
Computer with no CD-ROM drive and can boot USB
usb drive
unetbootin

Steps:
1. Put Ubuntu 8.04.2 Server Install ISO onto usb drive with unetbootin
2. Attempt to boot onto the usb drive and run the install
3. Observe for any errors

Expected Behaviour: Ubuntu should install onto the computer without any problems

Actual Behaviour: At the step 'Detecting Hardware to find cd-rom drives' it fails with the error 'No common CD-ROM drive was detected' which would seem obvious since its not being installed from a CD-ROM drive. It asks to load CD-ROM drivers from a driver floppy. If one chooses no and chooses to manually select a CD-ROM module and device and then chooses the partition of the USB drive the installation step will still fail.

As far as I can tell this issue is not encountered when using the graphical installers on the desktop versions. It only occurs on the text-based alternate installers on the desktop and server versions

description: updated
affects: ubuntu → linux (Ubuntu)
Revision history for this message
szczym (szczym) wrote :

i confirm it with ubuntu server 8.04.3 on hp thin client hp lnx s2100

in my humble opinion its very embarrassing problem given debian/ubuntu excellence ...

Revision history for this message
Evan (ev) wrote :

Are you able to install if you add cdrom-detect/try-usb=true to the kernel command line at the CD boot menu?

Revision history for this message
Evan (ev) wrote :

Actually, that wont work as that preseed key was not available until 8.10. Can you please try with a more recent CD so we can narrow down the issue?

Revision history for this message
szczym (szczym) wrote :

no change with cdrom-detect/try-usb=true

Evan (ev)
Changed in linux (Ubuntu):
status: New → Invalid
Changed in cdrom-detect (Ubuntu):
status: New → Incomplete
Revision history for this message
szczym (szczym) wrote :

there is no problem with ubuntu 9.04

Revision history for this message
Evan (ev) wrote :

szczym tested this feature with Ubuntu 9.04, which worked. We should backport it to 8.04.4.

Changed in cdrom-detect (Ubuntu):
assignee: nobody → Evan Dandrea (evand)
importance: Undecided → Medium
milestone: none → ubuntu-8.04.4
status: Incomplete → Confirmed
Evan (ev)
Changed in cdrom-detect (Ubuntu):
milestone: ubuntu-8.04.4 → none
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