networkmanager passive notification wording needs to be changed

Bug #383404 reported by komputes
54
This bug affects 9 people
Affects Status Importance Assigned to Milestone
Network Manager Applet
Invalid
Undecided
Unassigned
One Hundred Papercuts
Fix Released
Low
Unassigned
network-manager (Ubuntu)
Fix Released
Low
Unassigned
Nominated for Karmic by Tero miettinen
notify-osd (Ubuntu)
Invalid
Undecided
Unassigned
Nominated for Karmic by Tero miettinen

Bug Description

Ubuntu 9.04 Jaunty

networkmanager shows a notification when there are available wireless networks. this notification uses incorrect wording since it is a passive notification that cannot be clicked on.

The message displayed:
"Wireless Networks Available - Click on this icon to connect to a wireless network"

"this icon" refers to network manager, and this *would* be correct if we do not use notify-osd, but since we use notify-osd by default since Jaunty, this sentence should be changed to:
"Wireless Networks Available"

Since the notification is passive, not interactive and disappears when the mouse cursor goes over it, we should correct the wording of the network manager notification for available networks.

####
Design spec: http://wiki.ubuntu.com/OneHundredPaperCuts/Spec/383404

A. Walton (awalton)
affects: libnotify (Ubuntu) → notify-osd (Ubuntu)
Revision history for this message
Mirco Müller (macslow) wrote :

Do you have a screenshot of the notification you're talking about. I've never seen something like that yet. From NetworkManager I only get "connected" and "disconnected" notifications.

Revision history for this message
komputes (komputes) wrote :

I can try to reproduce it, but since it only happens once in a while and that the notification is passive, I cannot guarantee that I will be able to provide a snapshot. I think it would be more useful/accurate to list all the notification in Network Manager.

Revision history for this message
komputes (komputes) wrote :

Mirco,

Attached is the screenshot of the notification you requested.

Revision history for this message
Mirco Müller (macslow) wrote :

Ah ok. Well that's really a NetworkManager-only issue. notify-osd just displays what it gets sent from applications via DBus/libnotify. So the solutions for NetworkManager is to:

- not use a notification at all for this
- but present the user with a dialog right away

or

- hint the user with just a list of available network-cells/ESSIDs (in a notification)
- mark or start a dialog allowing the user to take action (select the desired network-cell/ESSID)

But this issue really has to get some input and consideration from the design- and user-interaction team. This is one of those cases where NetworkManager abuses notifications for user-interaction (well we got rid of the action in the jaunty-cycle, but that was only half of the solution), where it should have used proper dialogs form the start.

Changed in notify-osd (Ubuntu):
assignee: nobody → Mirco Müller (macslow)
status: New → Invalid
komputes (komputes)
description: updated
komputes (komputes)
summary: - networkmanager + libnotify + available wireless networks = bad usability
+ networkmanager passive notification wording needs to be changed
Changed in network-manager (Ubuntu):
status: New → Confirmed
Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :

I can confirm this, it is also happening in Karmic.

tags: added: notifications
Revision history for this message
Michael (michaeljt) wrote :

Also noticed this. It would be rather confusing if I didn't know NetworkManager from Jaunty.

Changed in hundredpapercuts:
milestone: none → lucid-round-8
status: New → Confirmed
assignee: nobody → Tony Espy (awe)
description: updated
Revision history for this message
Jonathon Hodges (jonblondie) wrote :

It's also confusing that it directs you to the notification area icon, suggesting that you click the network manager icon, but shows what the icon looks like with full reception. When you haven't yet connected you'll be presented with a no signal version of the Wifi signal icon which looks different.

It's like, "Go and look for this icon and by the way it doesn't look like this icon", which is silly.

Jonathon

Vish (vish)
Changed in hundredpapercuts:
status: Confirmed → Triaged
Andrew (and471)
Changed in notify-osd (Ubuntu):
assignee: Mirco Müller (macslow) → nobody
affects: notify-osd → network-manager-applet
Revision history for this message
Manish Sinha (मनीष सिन्हा) (manishsinha) wrote :

I can't understand why such a simple papercut can't be solved and is being pending since long time.

Secondly, the affected package is "Network Manager Applet" and not just "Network Manager".
Fixing this bug is so simple. Just open src/applet-device-wifi.c and edit the line number 1003

To make this work easy, I am even attaching a patch.

Revision history for this message
Manish Sinha (मनीष सिन्हा) (manishsinha) wrote :

There was a spelling mistake in the patch. "applet" is spelt as "apllet"

Revision history for this message
Vish (vish) wrote :

@Manish Sinha:
The string change mentioned by the design team as mentioned wiki linked in the bug description was >
"Use the network menu above to connect to a wireless network"

Kindly update the patch and subscribe the sponsors.
Thanks for working on the papercuts btw ;)

Revision history for this message
Manish Sinha (मनीष सिन्हा) (manishsinha) wrote :

Vish,

I have a *small* issue with "network menu above". A person can keep his menu below to make it look like Windows. Again it is just a minor case. Hope the design team has thought about it.

Revision history for this message
Manish Sinha (मनीष सिन्हा) (manishsinha) wrote :

Hi Vish,
I have edited the patch an submitted it. Can you please check whether it works (even though such small changes should surely work)

Vish (vish)
Changed in hundredpapercuts:
importance: Undecided → Low
Vish (vish)
Changed in hundredpapercuts:
milestone: lucid-round-8 → maverick-round-7-notifications+gtk
Revision history for this message
Bilal Akhtar (bilalakhtar) wrote :

It has been a long time since Tony was assigned and no fix has been done. So, i am fixing this one.

Changed in network-manager (Ubuntu):
assignee: nobody → Bilal Akhtar (bilalakhtar)
status: Confirmed → In Progress
Changed in hundredpapercuts:
status: Triaged → In Progress
Changed in network-manager (Ubuntu):
importance: Undecided → Low
Changed in hundredpapercuts:
assignee: Tony Espy (awe) → Bilal Akhtar (bilalakhtar)
Revision history for this message
Bilal Akhtar (bilalakhtar) wrote :

This patch has gone stale, and I cannot find the wording anywhere in packages network-manager and notify-osd. So, I am marking this one Incomplete and un-assigning me.

Changed in hundredpapercuts:
assignee: Bilal Akhtar (bilalakhtar) → nobody
Changed in network-manager (Ubuntu):
assignee: Bilal Akhtar (bilalakhtar) → nobody
Changed in hundredpapercuts:
status: In Progress → Incomplete
Changed in network-manager (Ubuntu):
status: In Progress → Incomplete
Changed in hundredpapercuts:
assignee: nobody → Tony Espy (awe)
Revision history for this message
Vish (vish) wrote :

The bug is still present , http://launchpadlibrarian.net/56069067/screenshot3.png from recent dup Bug #643488

Changed in network-manager (Ubuntu):
status: Incomplete → Triaged
Changed in hundredpapercuts:
milestone: maverick-round-7-notifications+gtk → none
status: Incomplete → Triaged
Changed in network-manager-applet:
status: New → Invalid
Revision history for this message
Dan Williams (dcbw) wrote :

Fixed upstream:

194899ece55837f9b1165f868401453d075aba22 (master)
ff56f7aeb3900e30bd2340134cdc6d6fb27063aa (0.8.x)

Note that we cannot reference a specific location for the applet (ie, "network menu above") because the applet could be on any panel, including bottom and side panels. And (by design of the gnome-panel and notification area) there's no way for the applet to tell whcih panel it lives in, since notification placement is handled by the notification daemon, and that daemon is supposed to visually connect the notification bubble to the icon or not. So the wording must be agnostic.

Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :

Marking Fix Released, this fix from upstream has been included in Ubuntu Natty.

Changed in network-manager (Ubuntu):
status: Triaged → Fix Released
Changed in hundredpapercuts:
status: Triaged → Fix Released
Revision history for this message
Ingo Gerth (igerth) wrote :

Cheers! What is the new wording?

Vish (vish)
Changed in hundredpapercuts:
assignee: Tony Espy (awe) → nobody
milestone: none → nt7-potpourri
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