Add preference to turn off conversation logging

Bug #411898 reported by Tom Kirby
70
This bug affects 15 people
Affects Status Importance Assigned to Milestone
Empathy
Fix Released
Wishlist
empathy (Ubuntu)
Fix Released
Wishlist
Unassigned

Bug Description

I think it's a serious problem with Empathy that there is no option to prevent conversations being logged, as there is in Pidgin. It would be good to have:

1) A general option to turn off logging altogether on the user's own computer
1a) An option to keep the current conversation from being recorded on the user's own computer
2) A button to erase all conversation history stored on the user's own computer
3) A function (in the "view previous conversations" window) for deleting past conversations with individual
contacts

It seems to me socially inappropriate to record all my conversations with my friends, and this is particularly true of IM and phone conversations, where people may not know that what they say is being recorded. It would therefore be good to have the option of turning this off.

Debateably, it might also be good to warn the user that the program is logging their conversation, and that they can turn the "feature" off if they so desire.

I'm using Empathy 2.26.1

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. The request is an upstream one and it would be nice if somebody having an opinion on that could send the bug the to the people writting the software (https://wiki.ubuntu.com/Bugs/Upstream/GNOME)

Changed in empathy (Ubuntu):
importance: Undecided → Wishlist
Changed in empathy:
status: Unknown → New
Changed in empathy:
status: New → Invalid
Revision history for this message
Tom Kirby (tc-kirby) wrote :

This bug was marked as a duplicate of #567858 in the GNOME bugzilla. I have therefore updated this bug to refer to #567858.

Changed in empathy:
status: Invalid → Unknown
Changed in empathy:
status: Unknown → Confirmed
Dean Sas (dsas)
summary: - No option to keep conversations off the record
+ Add preference to turn off conversation logging
Iheb Ben amor (ihebfseg)
Changed in empathy (Ubuntu):
status: New → Confirmed
Changed in empathy (Ubuntu):
status: Confirmed → Triaged
Revision history for this message
nomnex (nomnex) wrote :

> It seems to me socially inappropriate to record all my conversations with my friends

+1

I too want the option to log/not log my accounts or my conversations.

Revision history for this message
Steve McGrath (smcgrath23) wrote :

I've sent a patch for this upstream, and I'm attaching a debdiff here.

I've applied the patch to Empathy_2.28.1.1-0ubuntu1 and placed the resulting packages in my PPA. You may get them from https://launchpad.net/~smcgrath23/+archive/smcgrath

These packages offer a checkbox in the preferences dialog to enable/disable conversation logging, as well as a GConf key; /apps/empathy/conversation/enable_logging.

Hope this is useful to someone.

Revision history for this message
Brian Curtis (bcurtiswx) wrote :

Steve, patches are always great to have. It would be great if you could send this patch upstream to the Empathy developers. Look at https://wiki.ubuntu.com/Bugs/Upstream/GNOME for help on how to do so.

Revision history for this message
The Founder (president-yooter) wrote :

Any movement on this? Like exactly what would be the best way to fix it.. use Steve's patch? Seriously this is a major problem.. I can't have every conversation logged... in good faith when someone says "off the record" for work.. I really have to make it "off the record" I can't log it and say "sure no problem"

BTW.. I work part time as a journalist... this could actually be a legal issue for me if it's not fixed... Either this has to be fixed.. or I vote to put Pidgin back as the default IM client.

Revision history for this message
The Founder (president-yooter) wrote :

I can't believe I am the only person on earth that is viewing this as a severe - IE: Critical problem... not a wish list.

If someone says off the record.. like wow.. I can't even uphold that with Empathy...

Revision history for this message
oxleyk (hirekent) wrote :

Yes, please add the option to turn off chat logging. Otherwise, I'm using Pidgin.

Kent

Revision history for this message
jfcgauss (jfcgauss) wrote :

pidgin was/is awesome, adding video chat functionality to pidgin was a much better way than inventing your own stupid (video) chat client like empathy.. on top of that a fundemental need like turning off chat logging is missing on empathy. this is just wrong..

adding CLI shit to gnome, and then missing privacy in empathy.. this makes 2 for gnome, and i need a 3rd to just stop using gnome!
i know gnome devs are not dying to make me use gnome, but i am dying when i use it.. gnome is not going good...

Revision history for this message
Omer Akram (om26er) wrote :

@jfcgauss those comments would have matter a bit if they were commented at bugzilla. ubuntu developers dont develop empathy neither ubuntu developers added video calling in empathy its all the awesome work of telepathy developers.

Revision history for this message
David Klasinc (bigwhale) wrote :

It has been a year and a half since the upstream bug was reported in Gnome's Bugzilla and it seems unlikely to be fixed anytime soon.

Is it possible to have this fixed in the Ubuntu only? Waiting for the upstream fix seems unreasonable in a way.

It appears that people do want to disable logging and it the lack of this feature is a major turn-off for some of them, myself included.

Revision history for this message
jack_spratt (jack-spratt) wrote :

I think that this is a basic and also critical feature to have also.

Revision history for this message
Avery (docaltmed) wrote :

For anyone in journalism, legal, or medical professions, this function is absolutely necessary. I'm a doctor, and its absence has forced me back to Pidgin (I just started using Empathy when I upgraded to10.04).

Revision history for this message
thomas-student (thomas-student) wrote :

This is a critical feature. Every other client can disable logging!

Revision history for this message
Richard Waters (richard-james-waters) wrote :

+1 I would prefer to be able to do this as well.

I would like to know, is this actually a function of the fact to delete the files manually you have to sudo but the program doesnt run as root or have those privileges. So when you click "clear" in the previous conversations window it vanishes, but doesn't delete the file because the program doesn't have the right privileges?

See, I notice that you do it the first time and it vanishes, but go into a chat window, or go back into the same previous chat window and they are there again.

I am not able to delete them unless I sudo in terminal manually? Is there a way to run a terminal command after a program shuts down, could this be done as a "patch" for the moment?

R

Revision history for this message
Dan Madere (danmadere) wrote :

I would never expect Ubuntu's bulit-in IM program to log by default, let alone force the logging entirely! I'm switching back to pidgin for now. This should really be fixed.

Revision history for this message
Brian Curtis (bcurtiswx) wrote :

OK, for updated, based on upstream comments, it looks like this will be done for the next empathy version. Please no more of the +1 or we need this ASAP. We know already...

Revision history for this message
Omer Akram (om26er) wrote :

this bug is now fixed upstream. the fix for it will be in empathy 2.31.90 in Maverick

Changed in empathy (Ubuntu):
status: Triaged → Fix Committed
Changed in empathy:
status: Confirmed → Fix Released
Revision history for this message
Omer Akram (om26er) wrote :

empathy 2.31.90 is now in Maverick

Changed in empathy (Ubuntu):
status: Fix Committed → Fix Released
Changed in empathy:
importance: Unknown → Wishlist
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