Ubuntu
system-config-printer package

New printers created each time the printer is switched on.

Bug #448583 reported by DracNoc on 2009-10-11

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	system-config-printer (Ubuntu)	Fix Released	Undecided	Unassigned

Bug Description

Binary package hint: cups

Each time I switch on my Epson DX8400 printer, it is detected as a new printer and is configured accordingly.

I can have Epson DX8400 (default), Epson DX8400-2, Epson DX8400-3, etc., each "printer" works as normal and the original is set and stays as default. No other anomolies are seen and no errors reported.

ProblemType: Bug
Architecture: i386
CupsErrorLog:
W [11/Oct/2009:10:34:12 +0100] [CGI] Unhandled message: interface=org.freedesktop.DBus.Introspectable, path=/, member=Introspect
E [11/Oct/2009:10:34:28 +0100] [cups-driverd] Bad driver information file "/usr/share/cups/drv/sample.drv"!
W [11/Oct/2009:10:35:51 +0100] [Job 1] If you have more than one EPSON Stylus DX8400 printer connected to this machine, please unload (and blacklist) the "usblp" kernel module as otherwise CUPS will not be able to distinguish your printers.
Date: Sun Oct 11 11:00:55 2009
DistroRelease: Ubuntu 9.10
Lpstat: device for Stylus-DX8400: usb://EPSON/Stylus%20DX8400?serial=C20000000000000000&interface=1
NonfreeKernelModules: nvidia
Package: cups 1.4.1-4
Papersize: a4
PpdFiles: Stylus-DX8400: Epson Stylus DX8400 - CUPS+Gutenprint v5.2.4
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-13-generic root=UUID=2cb546d4-d213-4e9b-8e80-75f1877329d9 ro quiet splash
ProcEnviron:
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-13.43-generic
SourcePackage: cups
Uname: Linux 2.6.31-13-generic i686
dmi.bios.date: 07/31/2007
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.40
dmi.board.name: P4i65G
dmi.board.version: 1.00
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.40:bd07/31/2007:svn:pnP4i65G:pvr1.00:rvn:rnP4i65G:rvr1.00:
dmi.product.name: P4i65G
dmi.product.version: 1.00

Tags:

Related branches

lp:ubuntu/lucid/system-config-printer

Revision history for this message

DracNoc (drac-noc) wrote on 2009-10-11:

BootDmesg.txt Edit (34.4 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (2.2 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.4 KiB, text/plain; charset="utf-8")
Locale.txt Edit (317 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (8.9 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (589 bytes, text/plain; charset="utf-8")
PrintingPackages.txt Edit (672 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (516 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.0 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.2 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (96.2 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (188.1 KiB, text/plain; charset="utf-8")
XsessionErrors.txt Edit (3.8 KiB, text/plain; charset="utf-8")

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2009-10-11:

Do not remove any duplicate printers which got auto-created. If you have already removed them, turn off and turn on your printer and wait for a duplicate to appear, then repeat some more times to get some more duplicates.

Can you post the output of the following shell commands:

lpinfo -v
lpstat -v
ls -l /dev/usb/lp*
ls -l /dev/bus/usb/*/*
lsmod | grep usblp

Can you also attach the following files:

/var/log/syslog
/etc/cups/printers.conf

Do not tar or compress the files.

Changed in cups (Ubuntu):
status:	New → Incomplete

Till Kamppeter (till-kamppeter) on 2009-10-13

Changed in cups (Ubuntu):
status:	Incomplete → In Progress

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2009-10-13:

Fixed in system-config-printer - udev callout /lib/udev/udev-configure-printer

Problem was that the USB backend of the new CUPS produces different device URIs, dependent on whether the usblp kernel module is loaded or not.

system-config-printer (1.1.12+git20090826-0ubuntu6) karmic; urgency=low

  * debian/patches/67_match-usb-uris-of-usblp-and-libusb.patch: Let the
    udev callout not only match absolutely identical URIs but also USB
    URIs being for the same device but obtained via access through the
    usblp kernel module or via low-level USB (libusb). This avoids creation
    of new print queues when the kernel module is loaded or unloaded
    (LP: #448583).

  * debian/patches/73_dont-display-properties-dialog-for-first-test-page.patch:
    Do not display the printer properties dialog when printing a test page
    right after creating a new print queue (LP: #444280).

affects:	cups (Ubuntu) → system-config-printer (Ubuntu)
Changed in system-config-printer (Ubuntu):
status:	In Progress → Fix Released

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Ubuntusystem-config-printer package

New printers created each time the printer is switched on.

Bug Description

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Ubuntu
system-config-printer package