Hewlett Packard xw4300 Workstation + USB Mouse BUG

Bug #45165 reported by Raúl Redondo
6
Affects Status Importance Assigned to Milestone
linux-source-2.6.17 (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

I had installed Ubuntu Dapper 7 on "HP xw4300 Workstation" with Pentium-D processor.

1. Install process start, HP keyboard PS2 do not respond. I unplug HP USB mouse, restart install process and all work fine.

2. Once Ubuntu is installed on, I init Ubuntu .. keyboard not work on login screen (on grub boot menu it respond). I unplug USB mouse, restart Ubuntu and keyboard work fine, connect USB mouse and all work fine ! ... but unplug / plug USB mouse on any start time je je ...

This same PC work fine on anothers platforms, so hardware is fine, maybe i guess any driver problem.

PC Hewlett Packard Data Sheet:
http://h10010.www1.hp.com/wwpc/pscmisc/vac/us/en/sm/workstations/xw4300.pdf

PD: Any information, any command, any thing I can to do for help on this bug?

Revision history for this message
Raúl Redondo (raul-redondo) wrote :

On /etc/modprobe.d/blacklist comment lines "blacklist usbmouse", "blacklist usbkbd", append "blacklist usbhid" and all work for me.

# these drivers are very simple, the HID drivers are usually preferred
#blacklist usbmouse
#blacklist usbkbd
blacklist usbhid

Releated info was found on this bug:

https://launchpad.net/distros/ubuntu/+source/linux-source-2.6.15/+bug/36339

Revision history for this message
Nathan Sutton (nathan-sutton) wrote :

I have an identical situation except this is an edgy install. I'm going to try and confirm your solution right now, I'll let you know.

Revision history for this message
Nathan Sutton (nathan-sutton) wrote :

That did not work for me, unfortunately.

Revision history for this message
Raúl Redondo (raul-redondo) wrote : Re: [Bug 45165] Re: Hewlett Packard xw4300 Workstation + USB Mouse BUG

Append this on your /boot/grub/menu.lst kernel startup instruction:
acpi=off. i.e.

title Ubuntu, kernel 2.6.15-27-686
root (hd0,1)
kernel /boot/vmlinuz-2.6.15-27-686 root=/dev/sda2 ro quiet splash
acpi=off
initrd /boot/initrd.img-2.6.15-27-686
savedefault
boot

These seems a kernel bug with motherboard acpi features :(

On 10/5/06, Nathan Sutton <email address hidden> wrote:
>
> That did not work for me, unfortunately.
>
> --
> Hewlett Packard xw4300 Workstation + USB Mouse BUG
> https://launchpad.net/bugs/45165
>

--
Rulas

Revision history for this message
Chris Jones (cmsj) wrote :

Thanks for reporting this bug. To make any progress with it, some more information will be needed. Please attach (by commenting on the bug) to the bug report the output of the following commands:

    * uname -a
    * sudo lspci -vv
    * sudo lspci -vvn
    * sudo dmidecode

It would also be helpful if you could try to hibernate/suspend and after that fails, restart your system and attach /var/log/kern.log.0 as well. Thanks again for your contribution.

Changed in linux-source-2.6.17:
status: Confirmed → Needs Info
Revision history for this message
Chris Jones (cmsj) wrote :
Download full text (54.9 KiB)

In answer to my own NEEDSINFO request above, here are some values from a machine with this problem:

uname -a:
Linux sf-lunix 2.6.17-10-generic #2 SMP Tue Dec 5 22:28:26 UTC 2006 i686 GNU/Linux

sudo lspci -vv:
00:00.0 Host bridge: Intel Corporation 955X Express Memory Controller Hub
 Subsystem: Hewlett-Packard Company Unknown device 3013
 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B-
 Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ >SERR- <PERR-
 Latency: 0
 Capabilities: [e0] Vendor Specific Information

00:01.0 PCI bridge: Intel Corporation 955X Express PCI Express Root Port (prog-if 00 [Normal decode])
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B-
 Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR-
 Latency: 0, Cache Line Size: 64 bytes
 Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
 I/O behind bridge: 00001000-00001fff
 Memory behind bridge: e8500000-e87fffff
 Prefetchable memory behind bridge: 00000000e0000000-00000000e8100000
 Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ <SERR- <PERR-
 BridgeCtl: Parity- SERR+ NoISA- VGA+ MAbort- >Reset- FastB2B-
 Capabilities: [88] #0d [0000]
 Capabilities: [80] Power Management version 2
  Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
  Status: D0 PME-Enable- DSel=0 DScale=0 PME-
 Capabilities: [90] Message Signalled Interrupts: 64bit- Queue=0/0 Enable+
  Address: fee00000 Data: 40c1
 Capabilities: [a0] Express Root Port (Slot+) IRQ 0
  Device: Supported: MaxPayload 128 bytes, PhantFunc 0, ExtTag-
  Device: Latency L0s <64ns, L1 <1us
  Device: Errors: Correctable- Non-Fatal- Fatal- Unsupported-
  Device: RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop-
  Device: MaxPayload 128 bytes, MaxReadReq 128 bytes
  Link: Supported Speed 2.5Gb/s, Width x16, ASPM L0s, Port 2
  Link: Latency L0s <256ns, L1 <4us
  Link: ASPM Disabled RCB 64 bytes CommClk+ ExtSynch-
  Link: Speed 2.5Gb/s, Width x16
  Slot: AtnBtn- PwrCtrl- MRL- AtnInd- PwrInd- HotPlug- Surpise-
  Slot: Number 1, PowerLimit 75.000000
  Slot: Enabled AtnBtn- PwrFlt- MRL- PresDet- CmdCplt- HPIrq-
  Slot: AttnInd Off, PwrInd On, Power-
  Root: Correctable- Non-Fatal- Fatal- PME-
 Capabilities: [100] Virtual Channel
 Capabilities: [140] Unknown (5)

00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 01)
 Subsystem: Hewlett-Packard Company Unknown device 3013
 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B-
 Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR-
 Latency: 0, Cache Line Size: 64 bytes
 Interrupt: pin A routed to IRQ 66
 Region 0: Memory at e8a00000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: [50] Power Management version 2
  Flags: PMEClk- DSI- D1- D2- AuxCurrent=55mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
  Status: D0 PME-Enable- DSel=0 DScale=0 PME-
 Capabilities: [60] Message Signalled Interrupts: 64bit+ Queue=0/0 Enable-
  Address: 0000000000000000 Data: 0...

Revision history for this message
Chris Jones (cmsj) wrote :
Download full text (26.5 KiB)

In addition, here is a dmesg output:

[17179569.184000] Linux version 2.6.17-10-generic (root@terranova) (gcc version 4.1.2 20060928 (prerelease) (Ubuntu 4.1.1-13ubuntu5)) #2 SMP Tue Dec 5 22:28:26 UTC 2006 (Ubuntu 2.6.17-10.34-generic)
[17179569.184000] BIOS-provided physical RAM map:
[17179569.184000] BIOS-e820: 0000000000000000 - 000000000009fc00 (usable)
[17179569.184000] BIOS-e820: 000000000009fc00 - 00000000000a0000 (reserved)
[17179569.184000] BIOS-e820: 00000000000e8000 - 0000000000100000 (reserved)
[17179569.184000] BIOS-e820: 0000000000100000 - 000000003ffda300 (usable)
[17179569.184000] BIOS-e820: 000000003ffda300 - 0000000040000000 (reserved)
[17179569.184000] BIOS-e820: 00000000f0000000 - 00000000f4000000 (reserved)
[17179569.184000] BIOS-e820: 00000000fec00000 - 00000000fed40000 (reserved)
[17179569.184000] BIOS-e820: 00000000fed45000 - 0000000100000000 (reserved)
[17179569.184000] 127MB HIGHMEM available.
[17179569.184000] 896MB LOWMEM available.
[17179569.184000] found SMP MP-table at 000fe700
[17179569.184000] On node 0 totalpages: 262106
[17179569.184000] DMA zone: 4096 pages, LIFO batch:0
[17179569.184000] Normal zone: 225280 pages, LIFO batch:31
[17179569.184000] HighMem zone: 32730 pages, LIFO batch:7
[17179569.184000] DMI 2.4 present.
[17179569.184000] ACPI: RSDP (v000 COMPAQ ) @ 0x000e8610
[17179569.184000] ACPI: RSDT (v001 COMPAQ CPQ0063 0x20051210 0x00000000) @ 0x3ffda340
[17179569.184000] ACPI: FADT (v001 COMPAQ GLENWOOD 0x00000001 0x00000000) @ 0x3ffda3ec
[17179569.184000] ACPI: MADT (v001 COMPAQ GLENWOOD 0x00000001 0x00000000) @ 0x3ffda460
[17179569.184000] ACPI: ASF! (v032 COMPAQ GLENWOOD 0x00000001 0x00000000) @ 0x3ffda4e4
[17179569.184000] ACPI: MCFG (v001 COMPAQ GLENWOOD 0x00000001 0x00000000) @ 0x3ffda547
[17179569.184000] ACPI: TCPA (v001 COMPAQ GLENWOOD 0x00000001 0x00000000) @ 0x3ffda583
[17179569.184000] ACPI: DSDT (v001 COMPAQ DSDT_PRJ 0x00000001 MSFT 0x0100000e) @ 0x00000000
[17179569.184000] ACPI: PM-Timer IO Port: 0xf808
[17179569.184000] ACPI: Local APIC address 0xfee00000
[17179569.184000] ACPI: LAPIC (acpi_id[0x01] lapic_id[0x00] enabled)
[17179569.184000] Processor #0 15:4 APIC version 20
[17179569.184000] ACPI: LAPIC (acpi_id[0x02] lapic_id[0x01] enabled)
[17179569.184000] Processor #1 15:4 APIC version 20
[17179569.184000] ACPI: LAPIC (acpi_id[0x03] lapic_id[0x02] disabled)
[17179569.184000] ACPI: LAPIC (acpi_id[0x04] lapic_id[0x03] disabled)
[17179569.184000] ACPI: LAPIC_NMI (acpi_id[0x01] high edge lint[0x1])
[17179569.184000] ACPI: LAPIC_NMI (acpi_id[0x02] high edge lint[0x1])
[17179569.184000] ACPI: LAPIC_NMI (acpi_id[0x03] high edge lint[0x1])
[17179569.184000] ACPI: LAPIC_NMI (acpi_id[0x04] high edge lint[0x1])
[17179569.184000] ACPI: IOAPIC (id[0x01] address[0xfec00000] gsi_base[0])
[17179569.184000] IOAPIC[0]: apic_id 1, version 32, address 0xfec00000, GSI 0-23
[17179569.184000] ACPI: INT_SRC_OVR (bus 0 bus_irq 0 global_irq 2 dfl dfl)
[17179569.184000] ACPI: INT_SRC_OVR (bus 0 bus_irq 9 global_irq 9 high level)
[17179569.184000] ACPI: IRQ0 used by override.
[17179569.184000] ACPI: IRQ2 used by override.
[17179569.184000] ACPI: IRQ9 us...

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux-source-2.6.17 (Ubuntu) because there has been no activity for 60 days.]

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