Ubuntu
empathy package

empathy does not recognize ppp connections

Bug #457870 reported by Sean O'Brien
26
This bug affects 5 people
Affects Status Importance Assigned to Milestone
Empathy
New
High
empathy (Ubuntu)
Triaged
Low
Unassigned

Bug Description

Binary package hint: empathy

Empathy will not attempt to connect to accounts in Karmic if the computer's network connection is a ppp connection, such as a blackberry tether. Empathy likely only recognizes network connections that are valid in network manager, which I believe is a bug.

ProblemType: Bug
Architecture: i386
Date: Wed Oct 21 18:43:06 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/empathy
Package: empathy 2.28.1-1ubuntu1
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: empathy
Tags: ubuntu-unr
Uname: Linux 2.6.31-14-generic i686

Revision history for this message
Sean O'Brien (seannyob) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. The issue is an upstream one and it would be nice if somebody having it could send the bug the to the people writting the software (https://wiki.ubuntu.com/Bugs/Upstream/GNOME)

Changed in empathy (Ubuntu):
importance: Undecided → Low
Revision history for this message
Willi (strangeq) wrote :

As a workaround, open gconf-editor and untick /apps/empathy/use_conn.

Revision history for this message
Omer Akram (om26er) wrote :

Are there any news about this bug? Has someone affected by this bug sent the report upstream? May you tell us the bug number? Thanks in advance.

Revision history for this message
Omer Akram (om26er) wrote :

Thank you for your bug report. This bug has been reported to the developers of the software. You can track it and make comments at: https://bugzilla.gnome.org/show_bug.cgi?id=609223

Revision history for this message
Omer Akram (om26er) wrote :

marking this triaged for now as the bug has been upstreamed an the proposed workaround has also been commented at upstream bug report.

Changed in empathy (Ubuntu):
status: New → Triaged
Revision history for this message
Omer Akram (om26er) wrote :

Is "Enable network" enabled or disabled in network-manager?

Changed in empathy (Ubuntu):
status: Triaged → Incomplete
Revision history for this message
Omer Akram (om26er) wrote :

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

Revision history for this message
Jeffrey Baker (jwbaker) wrote :

This happens regardless of the state of the "Enable Networking" setting in nm-applet.

tags: added: amd64 lucid
Changed in empathy (Ubuntu):
status: Incomplete → Confirmed
tags: added: workaround
Bug Watch Updater (bug-watch-updater)
Changed in empathy:
status: Unknown → Incomplete
Omer Akram (om26er)
Changed in empathy (Ubuntu):
status: Confirmed → Triaged
Bug Watch Updater (bug-watch-updater)
Changed in empathy:
importance: Unknown → High
Bug Watch Updater (bug-watch-updater)
Changed in empathy:
status: Incomplete → Expired
Bug Watch Updater (bug-watch-updater)
Changed in empathy:
status: Expired → New
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