crashed on installation, other o/s now inaccessable.

Can you please attach the three files you mentioned?

My intaller crashed and return a message:
It is the message displayed in the ubuntu installer:
We're sorry; the installer crashed. Please file a bug report at https://launchpad.net/distros/ubuntu/+source/ubiquity/+filebug and a developer will attend to the problem as soon as possible. To help the developers understand what went wrong, include the following detail in your bug report, and attach the files /var/log/installer/syslog, /var/log/syslog, and /var/log/partman

The files:
http://www.alwar.es/docs/installer-syslog
http://www.alwar.es/docs/log-syslog
http://www.alwar.es/docs/partman

Same thing happened to me. Dual boot win xp/ubuntu
Ruins bootrecord and leaves the system unbootable (even to windows). So I'm left with an unusable system!!Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 130, in ?
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 55, in install
    ret = wizard.run()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 311, in run
    self.process_step()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 734, in process_step
    self.mountpoints_to_summary()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 1047, in mountpoints_to_summary
    self.progress_loop()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 524, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s; see "
RuntimeError: Install failed with exit code 1; see /var/log/installer/syslog and /var/log/syslog

Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 130, in ?
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 55, in install
    ret = wizard.run()
  File "/usr/lib/python2.4/site-packages/ubiquity/fronteTraceback (most recent call last):
  File "/usr/bin/ubiquity", line 130, in ?
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 55, in install
    ret = wizard.run()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 311, in run
    self.process_step()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 734, in process_step
    self.mountpoints_to_summary()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 1047, in mountpoints_to_summary
    self.progress_loop()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 524, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s; see "
RuntimeError: Install failed with exit code 1; see /var/log/installer/syslog and /var/log/syslog
nd/kde-ui.py", line 311, in run
    self.process_step()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 734, in process_step
    self.mountpoints_to_summary()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 1047, in mountpoints_to_summary
    self.progress_loop()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 524, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s; see "
RuntimeError: Install failed with exit code 1; see /var/log/installer/syslog and /var/log/syslog

Parhog,

My problem was that the HD had a damaged portion, and UBUNTU didn't cope
with it. Eventually, partitioned off the bad sectors and it now both os
work ok.

chris

On 7/10/06, parhog <email address hidden> wrote:
>
> Same thing happened to me. Dual boot win xp/ubuntu
> Ruins bootrecord and leaves the system unbootable (even to windows). So
> I'm left with an unusable system!!Traceback (most recent call last):
> File "/usr/bin/ubiquity", line 130, in ?
> install(sys.argv[1])
> File "/usr/bin/ubiquity", line 55, in install
> ret = wizard.run()
> File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py",
> line 311, in run
> self.process_step()
> File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py",
> line 734, in process_step
> self.mountpoints_to_summary()
> File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py",
> line 1047, in mountpoints_to_summary
> self.progress_loop()
> File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py",
> line 524, in progress_loop
> raise RuntimeError, ("Install failed with exit code %s; see "
> RuntimeError: Install failed with exit code 1; see
> /var/log/installer/syslog and /var/log/syslog
>
>
> Traceback (most recent call last):
> File "/usr/bin/ubiquity", line 130, in ?
> install(sys.argv[1])
> File "/usr/bin/ubiquity", line 55, in install
> ret = wizard.run()
> File "/usr/lib/python2.4/site-packages/ubiquity/fronteTraceback (most
> recent call last):
> File "/usr/bin/ubiquity", line 130, in ?
> install(sys.argv[1])
> File "/usr/bin/ubiquity", line 55, in install
> ret = wizard.run()
> File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py",
> line 311, in run
> self.process_step()
> File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py",
> line 734, in process_step
> self.mountpoints_to_summary()
> File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py",
> line 1047, in mountpoints_to_summary
> self.progress_loop()
> File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py",
> line 524, in progress_loop
> raise RuntimeError, ("Install failed with exit code %s; see "
> RuntimeError: Install failed with exit code 1; see
> /var/log/installer/syslog and /var/log/syslog
> nd/kde-ui.py", line 311, in run
> self.process_step()
> File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py",
> line 734, in process_step
> self.mountpoints_to_summary()
> File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py",
> line 1047, in mountpoints_to_summary
> self.progress_loop()
> File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py",
> line 524, in progress_loop
> raise RuntimeError, ("Install failed with exit code %s; see "
> RuntimeError: Install failed with exit code 1; see
> /var/log/installer/syslog and /var/log/syslog
>
> --
> crashed on installation, other o/s now inaccessable.
> https://launchpad.net/bugs/49088
>

Hello all,

had an installer crash during installation. First attempt at installing Ubuntu on a Toshiba Satellite M40 331 laptop.
Call trace and logs (attached) :

Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 130, in ?
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 55, in install
    ret = wizard.run()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 264, in run
    self.progress_loop()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 538, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s; see "
RuntimeError: Install failed with exit code 1; see /var/log/installer/syslog and /var/log/syslog

I would be glad to help debug this one, more details on demand.

Romu

I have the same, the installer crashed whilst installing the bootloader, which hasn't installed correctly. Is this because GRUB doesn't work if /boot/grub/... can't be accessed by the BIOS? I.e. my / partition is 40GB after the start of the disk (Windows got there first). I've never had GRUB working in this situation, but Lilo does (I think all of LILO fits in the MBR?)

Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 130, in ?
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 55, in install
    ret = wizard.run()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 311, in run
    self.process_step()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 734, in process_step
    self.mountpoints_to_summary()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 1047, in mountpoints_to_summary
    self.progress_loop()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 524, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s; see "
RuntimeError: Install failed with exit code 1; see /var/log/installer/syslog and /var/log/syslog

BTW, since this makes Windows inaccessible it could do with being fixed...

Hello all,

found a way around at least in my case : the partition that would become / had another linux distro in it.
Once I asked the installer to format it installation went smooth.

Keep up the good work !

Romuald

In case that's the cause, I'll add I had Linux installed on what was to become / (/dev/hda5) in my case too. But I'm 99% sure I asked the installer to format /.

I the end, I booted using the live CD (F6, and adjust the line), installed Lilo and used 'update-lilo' then edited /etc/lilo.conf myself.

chris,

Since you didn't attach any log files, we're going to have a rough time
debugging your problem. Sorry!

If you can reproduce it again, please feel free to comment in this bug and
attach the appropriate logs.

Thanks!

I have split off the other reports into:
- bug 55201
- bug 55202
- bug 55203