No Sound from Head phone Jack from Studio XPS 1645

Hello

There is a test report for Dell Studio XPS 1340 which is similar but not exact for yours. please is it possible to add your laptop to the testing/laptop/reports page found on https://wiki.ubuntu.com/Testing/Laptop/Reports.

The report writing is https://wiki.ubuntu.com/Testing/Laptop

This will help greatly to catch bugs for other users.

PS The XPS 1340 passes all requirements so there might not be a bug with audio after all.

You should install linux-backports-modules-alsa-karmic-generic (then reboot).

Hello:

Does the XPS 1340 have the same problem? If so, then yes it should be
added.

Bob.

On Wed, Mar 31, 2010 at 10:57 PM, applecache(Nolan King) <
<email address hidden>> wrote:

> Hello
>
> There is a test report for Dell Studio XPS 1340 which is similar but not
> exact for yours. please is it possible to add your laptop to the
> testing/laptop/reports page found on
> https://wiki.ubuntu.com/Testing/Laptop/Reports.
>
> The report writing is https://wiki.ubuntu.com/Testing/Laptop
>
> This will help greatly to catch bugs for other users.
>
> PS The XPS 1340 passes all requirements so there might not be a bug with
> audio after all.
>
> --
> No Sound from Head phone Jack from Studio XPS 1645
> https://bugs.launchpad.net/bugs/553002
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
Kindest regards,

Bob.

Robert Chambers

I was directed by Ubuntu support to do that and it didn't work. They asked
me to file a separate bug report for this.

Bob

On Wed, Mar 31, 2010 at 11:10 PM, Daniel T Chen <email address hidden>wrote:

> You should install linux-backports-modules-alsa-karmic-generic (then
> reboot).
>
> ** Changed in: alsa-driver (Ubuntu)
> Status: New => Incomplete
>
> --
> No Sound from Head phone Jack from Studio XPS 1645
> https://bugs.launchpad.net/bugs/553002
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
Kindest regards,

Bob.

Robert Chambers

Hi Daniel,

As Robert has mentioned we have tested installing the linux-backports-modules-alsa-karmic-generic and rebooting, but that does not seem to work. Please also note that HDMI audio is also an issue for this laptop, but I will have Robert file a new report for that issue.

Short of testing the current development version (Ubuntu 10.04 LTS Beta - Lucid Lynx) can you propose any other changes (packages, alsa module options) for this particular Laptop?

On Thu, Apr 1, 2010 at 1:14 PM, David Bensimon
<email address hidden> wrote:
> Short of testing the current development version (Ubuntu 10.04 LTS Beta
> - Lucid Lynx) can you propose any other changes (packages, alsa module
> options) for this particular Laptop?

Sure, remove linux-backports-modules-alsa* and install
linux-alsa-driver-modules-$(uname -r) from ppa:ubuntu-audio-dev.

Thank you for the recommendation Daniel. I will test the PPA packages and let you know how it goes. In the meantime note that the HDMI issue that was mentioned previously was resolved by making sure the cable was fully/properly inserted.

Hi Daniel, Robert and I have tested removing linux-backports-modules-alsa-karmic-generic and installing linux-alsa-driver-modules-2.6.31 from the ubuntu-audio-dev ppa and still had the issue of audio not coming out of the headphones after a reboot.

Could you run http://www.alsa-project.org/alsa-info.sh while using l-a-d-m, please?

Find attached the output file form alsa-info.sh execution.

Please note that the previous file alsa-info output was without the package from the PPA, the current file I am attaching was run after installing this package from ubuntu-audio-dev PPA:

linux-alsa-driver-modules-2.6.31 2.6.31-20.201004150600

I had the same problem on a Dell Studio 17/1749. I fixed it by generating this file and rebooting:

i5:/etc/modprobe.d$ cat dellstudio.conf
options snd-hda-intel model=dell-m6
# or dell-m6-amic, dell-m6-dmic, dell-eq

see https://help.ubuntu.com/community/HdaIntelSoundHowto

sound is not very loud but for now it is good enough for me.

Hi Wolfgang, that seemed to work perfectly, Thank you for your help!

I have identical symptoms on a Dell Studio 1558 (Arrandale, HM55 chipset) which shares the identical PCI sound device shown in the logs above. Wolfang's workaround (setting the model to "dell-m6") was likewise successful for me.

Hello Andy:

I still have a couple of other minor issues but David at Canonical assures
me the newest Version 10.4 will take care of it. I've found Ubuntu is much
faster than Windows7 on my computer.

Do you have any other issues?

Bob.

On Wed, Apr 21, 2010 at 1:51 PM, Andy Ross <email address hidden> wrote:

> I have identical symptoms on a Dell Studio 1558 (Arrandale, HM55
> chipset) which shares the identical PCI sound device shown in the logs
> above. Wolfang's workaround (setting the model to "dell-m6") was
> likewise successful for me.
>
> --
> No Sound from Head phone Jack from Studio XPS 1645
> https://bugs.launchpad.net/bugs/553002
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
Kindest regards,

Bob.

Robert Chambers

http://mailman.alsa-project.org/pipermail/alsa-devel/2010-April/027076.html

http://git.kernel.org/?p=linux/kernel/git/tiwai/sound-2.6.git;a=commitdiff;h=aac78daf8f37256283f56820ae858add7139c56c

Daniel, this patch won't work for my machine, which reports "Dell Studio 1558", and not the XPS model. I note that 1555 and 1557 (otherwise identical hardware) are already listed. So presumably this is just an oversight. What's the proper course here, file a new bug?

Andy, the driver never keys on the human-readable string "1558" or whatever. It uses the PCI SSID, which you can find in lspci -nv under Subsystem for class 0403. Because you didn't attach the relevant information, I have no idea whether the patch for *this* bug works for you. You should file a new bug.

I assume this is the relevant block? I'll admit it seems silly to file a new bug for a one-line patch:

00:1b.0 0403: 8086:3b56 (rev 06)
        Subsystem: 1028:0413
        Flags: bus master, fast devsel, latency 0, IRQ 22
        Memory at f0a00000 (64-bit, non-prefetchable) [size=16K]
        Capabilities: [50] Power Management version 2
        Capabilities: [60] Message Signalled Interrupts: Mask- 64bit+ Queue=0/0 Enable-
        Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00
        Capabilities: [100] Virtual Channel <?>
        Capabilities: [130] Root Complex Link <?>
        Kernel driver in use: HDA Intel
        Kernel modules: snd-hda-intel

Andy, that's the info, yes, but you *must* file a new bug report. One hardware per bug report when it comes to kernel issues.

Accepted linux into lucid-proposed, the package will build now and be available in a few hours. Please test and give feedback here. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you in advance!

This bug was fixed in the package linux - 2.6.32-23.37

---------------
linux (2.6.32-23.37) lucid-proposed; urgency=low

  [ Alex Deucher ]

  * SAUCE: drm/radeon/kms/atom: fix dual-link DVI on DCE3.2/4.0
    - LP: #564559

  [ Andy Whitcroft ]

  * [Config] ports -- build in dm-mod to enable LVM boot
    - LP: #560717
  * tools -- fix perf version extraction for multi-part flavours
    - LP: #555130
  * SAUCE: ACPI: EC: Allow multibyte access to EC (v3)
    - LP: #526354
  * [Config] enforce -- ensure dm_mod is built-in for LVM
    - LP: #560717
  * update to ubuntu-debian:7e708d33054c373faf41da23b73e8b48c342d958
    - LP: #570500, #576274

  [ Chase Douglas ]

  * Revert "(pre-stable): input: ALPS - Add signature for HP Pavilion dm3
    laptops"
    - LP: #550625
  * Enable ftrace function profiler
    - LP: #570389
  * enforce CONFIG_TMPFS_POSIX_ACL=y
    - LP: #575940

  [ Leann Ogasawara ]

  * Revert "staging/comdi -- disable"
    - LP: #563436
  * [Config] Enable multicast routing for sparc
    - LP: #416266
  * [Config] Add ahci.ko to virtual sub-flavour
    - LP: #570542

  [ Stefan Bader ]

  * Revert "SAUCE: drm/i915: Disable FBC on 915GM and 945GM"
    - LP: #588832

  [ Tim Gardner ]

  * ubuntu: rtl8192se -- update to version 0015.0127.2010
    - LP: #567016
  * [Config] Add atl1c to nic-modules udeb
    - LP: #557130

  [ Upstream Kernel Changes ]

  * Revert "(pre-stable) iwlwifi: fix nfreed--"
    - LP: #575853
  * Revert "backlight: mbp_nvidia_bl - add five more MacBook variants"
    - LP: #575853
  * Revert "(pre-stable) pata_via: Add VIA VX900 support"
    - LP: #575853
  * Revert "(pre-stable) x86-32, resume: do a global tlb flush in S4
    resume"
    - LP: #575853
  * Revert "x86: disable IOMMUs on kernel crash"
    - LP: #575853
  * Revert "sunrpc: fix peername failed on closed listener"
    - LP: #575853
  * Revert "sunrpc: move the close processing after do recvfrom method"
    - LP: #575853
  * Revert "(pre-stable) drm/edid: allow certain bogus edids to hit a fixup
    path rather than fail"
    - LP: #575853
  * Revert "drm/radeon/kms: don't print error on -ERESTARTSYS."
    - LP: #575853
  * Revert "ath9k: fix lockdep warning when unloading module" on stable
    kernels
    - LP: #588832
  * Staging: comedi: removed "depricated" from COMEDI_CB_BLOCK
    - LP: #483343
  * fat: fix buffer overflow in vfat_create_shortname()
    - LP: #575853
  * xfs: simplify inode teardown
    - LP: #575853
  * xfs: fix mmap_sem/iolock inversion in xfs_free_eofblocks
    - LP: #575853
  * xfs: I/O completion handlers must use NOFS allocations
    - LP: #575853
  * xfs: Wrapped journal record corruption on read at recovery
    - LP: #575853
  * xfs: Fix error return for fallocate() on XFS
    - LP: #575853
  * xfs: check for not fully initialized inodes in xfs_ireclaim
    - LP: #575853
  * xfs: fix timestamp handling in xfs_setattr
    - LP: #575853
  * xfs: Don't flush stale inodes
    - LP: #575853
  * xfs: Ensure we force all busy extents in range to disk
    - LP: #575853
  * xfs: reclaim inodes under a write lock
    - LP: #575853
  * xfs: Avoid inodes in reclaim when flushing from inode cache
    - LP: #575853
  * xfs: recla...