<LOCAL MACHINE> Failure: twisted.internet.defer.TimeoutError: [Query('_https._tcp.fs.ubuntuone.com', 33, 1)]

Bug #559463 reported by Doug
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Ubuntu One Client
Expired
Undecided
Unassigned

Bug Description

In the Ubuntu One preferences, the account informations always shows unknown, even when I am connected. Under Devices, all I see is <LOCAL MACHINE>. Under services, File Synchronization and Music Download is checked, but if I check Contacts or Bookmarks, the next time I open Ubuntu One Preferences, they are unchecked. File syncronization does happen though, so it is not that I cannot connect.

2010-04-09 10:21:16,258 - ubuntuone.SyncDaemon.DBus - DEBUG - connect requested
2010-04-09 10:21:16,288 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_USER_CONNECT, args:(<oauth.oauth.OAuthToken object at 0x9753bac>,), kw:{}
2010-04-09 10:21:16,288 - ubuntuone.SyncDaemon.StateManager - DEBUG - received event 'SYS_USER_CONNECT'
2010-04-09 10:21:16,288 - ubuntuone.SyncDaemon.StateManager - DEBUG - sending event to ConnectionManager
2010-04-09 10:21:16,288 - ubuntuone.SyncDaemon.ConnectionManager - DEBUG - Internal transition 'Not User With Network' -> 'With User With Network'
2010-04-09 10:21:16,453 - ubuntuone.SyncDaemon.StateManager - DEBUG - ConnectionManager returned None
2010-04-09 10:21:21,454 - ubuntuone.SyncDaemon.ActionQueue - INFO - SRV lookup error, fallback to 'fs-1.one.ubuntu.com':443
Traceback (most recent call last):
Failure: twisted.internet.defer.TimeoutError: [Query('_https._tcp.fs.ubuntuone.com', 33, 1)]

2010-04-09 10:21:21,479 - ubuntuone.SyncDaemon.ActionQueue - INFO - Connection started to host fs-1.one.ubuntu.com, port 443.
2010-04-09 10:21:21,524 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_CONNECTION_FAILED, args:(), kw:{}
2010-04-09 10:21:21,524 - ubuntuone.SyncDaemon.StateManager - DEBUG - received event 'SYS_CONNECTION_FAILED'
2010-04-09 10:21:21,524 - ubuntuone.SyncDaemon.StateManager - DEBUG - Transition READY --[SYS_CONNECTION_FAILED]--> WAITING (queues: IDLE; connection: With User With Network)
2010-04-09 10:21:21,524 - ubuntuone.SyncDaemon.ConnectionManager - DEBUG - Setting up the 'waiting' timer on 2 secs
2010-04-09 10:21:21,524 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_STATE_CHANGED, args:(), kw:{'state': WAITING (error=False connected=False online=False) Queue: IDLE Connection: With User With Network}
2010-04-09 10:21:21,524 - ubuntuone.SyncDaemon.ActionQueue - INFO - Connection failed: DNS lookup failed: address 'fs-1.one.ubuntu.com' not found: [Errno -5] No address associated with hostname.
2010-04-09 10:21:23,524 - ubuntuone.SyncDaemon.ConnectionManager - DEBUG - Waiting time expired
2010-04-09 10:21:23,524 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_CONNECTION_RETRY, args:(), kw:{}
2010-04-09 10:21:23,525 - ubuntuone.SyncDaemon.StateManager - DEBUG - received event 'SYS_CONNECTION_RETRY'
2010-04-09 10:21:23,525 - ubuntuone.SyncDaemon.StateManager - DEBUG - Transition WAITING --[SYS_CONNECTION_RETRY]--> READY (queues: IDLE; connection: With User With Network)
2010-04-09 10:21:23,525 - twisted - ERROR - Unhandled error in Deferred:
2010-04-09 10:21:23,525 - twisted - ERROR - Unhandled Error
Traceback (most recent call last):
Failure: twisted.internet.error.DNSLookupError: DNS lookup failed: address 'fs-1.one.ubuntu.com' not found: [Errno -5] No address associated with hostname.

2010-04-09 10:21:23,526 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_STATE_CHANGED, args:(), kw:{'state': READY (error=False connected=False online=False) Queue: IDLE Connection: With User With Network}
2010-04-09 10:21:28,526 - ubuntuone.SyncDaemon.ActionQueue - INFO - SRV lookup error, fallback to 'fs-1.one.ubuntu.com':443
Traceback (most recent call last):
Failure: twisted.internet.defer.TimeoutError: [Query('_https._tcp.fs.ubuntuone.com', 33, 1)]

2010-04-09 10:21:28,527 - ubuntuone.SyncDaemon.ActionQueue - INFO - Connection started to host fs-1.one.ubuntu.com, port 443.
2010-04-09 10:21:28,528 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_CONNECTION_FAILED, args:(), kw:{}

Revision history for this message
Doug (courtjestr) wrote :
description: updated
summary: - Account information always shows unknow even when connected
+ <LOCAL MACHINE> Failure: twisted.internet.defer.TimeoutError:
+ [Query('_https._tcp.fs.ubuntuone.com', 33, 1)]
Revision history for this message
Duane Hinnen (duanedesign) wrote :

Doug,
looks like you have some network hardware related issues that block DNS SRV lookups. You can try the following command in a Terminal (Applications > Accessories > Terminal):

dig -t SRV _xmpp-client._tcp.gmail.com

If that fails your modem is likely to be broken.

In case SRV lookup fails, the connection is done according to the defaults specified in /etc/xdg/ubuntuone/syncdaemon.conf. AS you have already figured out this is not a 'critical' error.

thank you,
duanedesign

Changed in ubuntuone-client:
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for Ubuntu One Client because there has been no activity for 60 days.]

Changed in ubuntuone-client:
status: Incomplete → Expired
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