Empathy unable to call: <email address hidden>

thanks for the bug report. but the version of empathy your using is not from Ubuntu repositories so we dont support that version. feel free to report any other bugs you may find.

Oh but the problem was there with the Ubuntu repository as well. I just
installed the other package because it was supposed to maybe solve the
problem.
I will promptly install the official version again.

On Wed, Aug 18, 2010 at 11:39 AM, Omer Akram <email address hidden> wrote:

> thanks for the bug report. but the version of empathy your using is not
> from Ubuntu repositories so we dont support that version. feel free to
> report any other bugs you may find.
>
> ** Changed in: empathy (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: empathy (Ubuntu)
> Status: New => Invalid
>
> --
> Empathy unable to call: <email address hidden> with either a gtalk
> account or a jabber.org acount. Empathy from
> https://launchpad.net/~telepathy/+archive/ppa<https://launchpad.net/%7Etelepathy/+archive/ppa>
> https://bugs.launchpad.net/bugs/619571
> You received this bug notification because you are a direct subscriber
> of the bug.
>

to make test call you have to add echo bot as your contact. you cant make calls without adding *it* to your contact list.

Is that true for all contacts when using Jabber or just this one? Maybe it
would be good to put a notice in the call section of empathy?

Well I am now "friends" with echobot and can see the picture of the badgers.
I have tried calling it and i have tried having it call me with "!callme".
When I called it the "call window" does like before and just says
"Connecting" indefinetely (though I can see i picture of badgers now). When
I use !callme it says "Please wait" and then nothing happens.

/Hans

On Wed, Aug 18, 2010 at 1:41 PM, Omer Akram <email address hidden> wrote:

> to make test call you have to add echo bot as your contact. you cant
> make calls without adding *it* to your contact list.
>
> ** Changed in: empathy (Ubuntu)
> Status: New => Incomplete
>
> --
> Empathy unable to call: <email address hidden> with either a gtalk
> account or a jabber.org acount. Empathy from
> https://launchpad.net/~telepathy/+archive/ppa<https://launchpad.net/%7Etelepathy/+archive/ppa>
> https://bugs.launchpad.net/bugs/619571
> You received this bug notification because you are a direct subscriber
> of the bug.
>

This is now what apt-cache policy empathy outputs:
empathy:
  Installeret: 2.30.2-0ubuntu1
  Kandidat: 2.30.2-0ubuntu1
  Versionstabel:
 *** 2.30.2-0ubuntu1 0
        500 http://dk.archive.ubuntu.com/ubuntu/ lucid-updates/main Packages
        100 /var/lib/dpkg/status
     2.30.0.1-0ubuntu3 0
        500 http://dk.archive.ubuntu.com/ubuntu/ lucid/main Packages

I try to call echobot again and this is the output from empathy on the
terminal:

(empathy:2677): tp-fs-DEBUG: GetSessionHandlers replied:
(empathy:2677): tp-fs-DEBUG: - session
/org/freedesktop/Telepathy/Connection/gabble/jabber/hansharhoff_40jabber_2eorg_2f5759243b/MediaChannel1
(empathy:2677): tp-fs-DEBUG: type rtp
(empathy:2677): tp-fs-DEBUG: adding session handler
/org/freedesktop/Telepathy/Connection/gabble/jabber/hansharhoff_40jabber_2eorg_2f5759243b/MediaChannel1,
type rtp
(empathy:2677): tp-fs-DEBUG: calling MediaSessionHandler::Ready
(empathy:2677): tp-fs-DEBUG: New stream, stream_id=1, media_type=0,
direction=3
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
get_all_properties_cb: Adding STUN server 93.93.128.223:3478
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_try_sending_codecs: called (send_local:1 send_supported:0)
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_try_sending_codecs: 103: audio SPEEX clock:8000 channels:1
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_try_sending_codecs: 104: audio SPEEX clock:16000 channels:1
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_try_sending_codecs: 98: audio AMR clock:8000 channels:1
octet-align=1 crc=0 robust-sorting=0 interleaving=0
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_try_sending_codecs: 96: audio SIREN clock:16000 channels:0
bitrate=16000
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_try_sending_codecs: 0: audio PCMU clock:8000 channels:0
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_try_sending_codecs: 8: audio PCMA clock:8000 channels:0
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_try_sending_codecs: 3: audio GSM clock:8000 channels:0
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_try_sending_codecs: 100: audio telephone-event clock:16000
channels:0 events=0-15
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_try_sending_codecs: 101: audio telephone-event clock:8000
channels:0 events=0-15
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio) fs_codecs_to_tp:
adding codec SPEEX [103]
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio) fs_codecs_to_tp:
adding codec SPEEX [104]
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio) fs_codecs_to_tp:
adding codec AMR [98]
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio) fs_codecs_to_tp:
adding codec SIREN [96]
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio) fs_codecs_to_tp:
adding codec PCMU [0]
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio) fs_codecs_to_tp:
adding codec PCMA [8]
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio) fs_codecs_to_tp:
adding codec GSM [3]
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (aud...

as I said earlier we dont support the telepathy ppa. if you downgrade empathy components to the one's in Lucid feel free to reopen this bug.

As I said earlier that is what I have done :-)
I am now running, according to sudo apt-cache policy empathy:
empathy:
  Installeret: 2.30.2-0ubuntu1
  Kandidat: 2.30.2-0ubuntu1
  Versionstabel:
 *** 2.30.2-0ubuntu1 0
        500 http://dk.archive.ubuntu.com/ubuntu/ lucid-updates/main Packages
        100 /var/lib/dpkg/status
     2.30.0.1-0ubuntu3 0
        500 http://dk.archive.ubuntu.com/ubuntu/ lucid/main Packages

and the problem persists. See my previous post for more details.

** Changed in: empathy (Ubuntu)
      Status: Invalid => New

On Thu, Aug 19, 2010 at 8:47 PM, Omer Akram <email address hidden> wrote:

> as I said earlier we dont support the telepathy ppa. if you downgrade
> empathy components to the one's in Lucid feel free to reopen this bug.
>
> ** Changed in: empathy (Ubuntu)
> Status: New => Invalid
>
> --
> Empathy unable to call: <email address hidden> with either a gtalk
> account or a jabber.org acount. Empathy from
> https://launchpad.net/~telepathy/+archive/ppa<https://launchpad.net/%7Etelepathy/+archive/ppa>
> https://bugs.launchpad.net/bugs/619571
> You received this bug notification because you are a direct subscriber
> of the bug.
>

do other calls work fine?

Reverted to Incomplete until Omer's question is responded to (aka do other calls work fine).

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

PS: echo bot have problems

Hi.

I have had a call go through to echo bot at one point (I also spoke to the
guy in charge of it and apparently it had been out of order for some time).
Right now it is not working, but I am sitting at my university right now so
it could be blocked. Regarding calls to other people: I had trouble calling
one of the developers, but I have since been able to call my girlfriends
computer (running empath on Ubuntu as well) so in conclusion it seem that it
is hard to draw a conclusion. I am very busy for the time being but I can
try to test again when I have more time.

On Wed, Oct 13, 2010 at 3:21 PM, Omer Akram <email address hidden> wrote:

> We'd like to figure out what's causing this bug for you, but we haven't
> heard back from you in a while. Could you please provide the requested
> information? Thanks!
>
> PS: echo bot have problems
>
> --
> Empathy unable to call: <email address hidden>
> https://bugs.launchpad.net/bugs/619571
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Seems to be more of an availability issue on this bug and therefore I'm marking as invalid. If you know the echobot is available and its not working please feel free to reopen.