Empathy doesn't work well after update; user should be warned
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| empathy (Ubuntu) |
Expired
|
Low
|
Unassigned | ||
Bug Description
Binary package hint: empathy
After Empathy was updated the other day (to 2.32.1-0ubuntu1), I found that some operations, such as importing accounts from Pidgin, failed to work. Similarly, I could not create a new Facebook Chat account.
In both cases, there was no error, simply a silent failure: in the case of importing the accounts, having selected the accounts to import and clicked "Import" nothing happened; whereas when I tried to create a new account, nothing happened when I clicked on "Login".
Having logged out and back in, everything worked as normal.
I also installed telepathy-gabble (for Jabber & hence Facebook support) while Empathy was running.
So, it seems that either a) installing protocols while Empathy is running or b) updating Empathy while it is running causes problems.
Of course, I did try restarting Empathy, but this does not restart everything.
Some other programs, like Firefox, do not work properly if they are updated while running, but they at least print a warning. It would be good if Empathy at least did this, and of course even better if it could be fixed.
ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: empathy 2.32.1-0ubuntu1
ProcVersionSign
Uname: Linux 2.6.35-23-generic i686
Architecture: i386
Date: Fri Dec 10 14:21:08 2010
ProcEnviron:
SHELL=/bin/bash
PATH=(custom, user)
LANG=en_GB.UTF-8
SourcePackage: empathy
| Reuben Thomas (rrt) wrote | #1 |
| Omer Akram (om26er) wrote | #2 |
| Reuben Thomas (rrt) wrote | #3 |
| Pedro Villavicencio (pedro) wrote | #4 |
| Changed in empathy (Ubuntu): | |
| importance: | Undecided → Low |
| status: | New → Incomplete |
| Reuben Thomas (rrt) wrote | #5 |
| Launchpad Janitor (janitor) wrote | #6 |
| Changed in empathy (Ubuntu): | |
| status: | Incomplete → Expired |
both these issue that you described have been happening for people in the past too so i dont think there are any regressions. facebook chat basically have problems for many people and the same stands on the pidgin import thingy.