Help crashes on launch

Bug #76436 reported by David Kirba
4
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Invalid
Medium
Mozilla Team

Bug Description

Binary package hint: firefox-gnome-support

Version. Feisty Fawn Herd 1 Live i386 CD

Steps to reproduce: Launch help from the desktop or from within an application. I chose firefox above, but it crashed for me on every application I tried to launch it from. Includeing from the desktop: system>help>system documentation

Immediately results in bug report pop-up window with a message that help crashed. Unfortunately do not have internet at home to file report directly from there.

Revision history for this message
John Vivirito (gnomefreak) wrote :

Thanks for your bug report. Could you please try to obtain a
backtrace by following the instructions on
       http://wiki.ubuntu.com/DebuggingProgramCrash.
This will greatly aid us in tracking down your problem.

Changed in firefox:
assignee: nobody → gnomefreak
status: Unconfirmed → Needs Info
Revision history for this message
David Kirba (dckirba) wrote : Re: [Bug 76436] Re: Help crashes on launch

Will do John,

Modem fried at home, should have it working this weekend. I'll get you the
backtrace then.

Regards,
David

On 21/12/06, John Vivirito <email address hidden> wrote:
>
> Thanks for your bug report. Could you please try to obtain a
> backtrace by following the instructions on
> http://wiki.ubuntu.com/DebuggingProgramCrash.
> This will greatly aid us in tracking down your problem.
>
>
> ** Changed in: firefox (Ubuntu)
> Assignee: (unassigned) => John Vivirito
> Status: Unconfirmed => Needs Info
>
> --
> Help crashes on launch
> https://launchpad.net/bugs/76436
>

Changed in firefox:
assignee: gnomefreak → nobody
David Farning (dfarning)
Changed in firefox:
assignee: nobody → mozillateam
importance: Undecided → Medium
Revision history for this message
Freddy Martinez (freddymartinez9) wrote :

Thank you for the bug report. However I haven't heard back from you in 30 days. We are now going to close this report - please reopen if necessary when you have more information at hand.

Changed in firefox:
status: Needs Info → Rejected
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