Ubuntu
ubiquity package

Ubuntu 6.06.1 installer crashed AGAIN (Vectra Pent III)

Bug #82408 reported by Aaron
6
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Colin Watson

Bug Description

Currently I am trying to install Dapper Drake on a Vectra Pentium III with 512 RAM and 80GHD. After about 20 tries, it finally booted from the CD. (I know the CD is clean because I tested it on another computer.) I clicked the installer icon and followed the instructions, but it will not partition the HD.

THE INSTALLER JUST CRASHED AGAIN!! I was at 30% installed, and it crashed. Here is the message:

It says attach the files /var/log/installer/syslog. /var/log/syslog, and /var/log/partman:

Traceback (most recent call last):
File "/usr/bin/ubiquity", line 130 in ?
install(sys.argv[1])
File "/usr/bin/ubiquity", line 55, in install
ret=wizard.run()
File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 264 in run
self.progress_loop()
File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 553, in progress_loop
raise RuntimeError, ("Install failed with exit code %s; see"
RuntimeError; install failed with exit code - 11; see /var/log/installer/syslog adn /var/log/syslog

Please help

Aaron
phone 617-417-1818

Revision history for this message
Cristian Aravena Romero (caravena) wrote :

Thanks for taking the time to report this bug. Unfortunately we can't fix it, because your description didn't include enough information.

Please include the information requested from https://wiki.ubuntu.com/DebuggingUbiquity/AttachingLogs as separate attachments.

Thomas Hotz (thotz-deactivatedaccount)
Changed in ubiquity:
status: Unconfirmed → Needs Info
Revision history for this message
Colin Watson (cjwatson) wrote :

I'm afraid that there is nothing I can do about this without the requested log files. If you (the original reporter) can reproduce this bug with a current release and can get me the log files, feel free to reopen this bug. (Anyone else reading this who believes they have a similar problem should open a new bug instead.)

Changed in ubiquity:
assignee: nobody → kamion
status: Needs Info → Rejected
Revision history for this message
Colin Watson (cjwatson) wrote :

Exit code -11 is a segmentation fault; the only real way that can happen in this particular context is if there's been a problem reading from the CD. This is generally due to a faulty CD/DVD disk or drive, rather than being an installer bug as such. It may help to clean the CD/DVD, to burn the CD/DVD at a lower speed, or to clean the CD/DVD drive lens (cleaning kits are often available from electronics suppliers).

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