Ubuntu
ubiquity package

Kubuntu Installation crash

Bug #82462 reported by Diluka Talagala
8
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Colin Watson

Bug Description

I am new to FOSS
I have been using windows all my life
I started to install KUbunto and the installation crashed
this was the report i got

Content
Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 130, in ?
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 55, in install
    ret = wizard.run()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 311, in run
    self.process_step()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 734, in process_step
    self.mountpoints_to_summary()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 1047, in mountpoints_to_summary
    self.progress_loop()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 524, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s; see "
RuntimeError: Install failed with exit code 1; see /var/log/installer/syslog and /var/log/syslog
Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 130, in ?
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 55, in install
    ret = wizard.run()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 311, in run
    self.process_step()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 734, in process_step
    self.mountpoints_to_summary()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 1047, in mountpoints_to_summary
    self.progress_loop()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 524, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s; see "
RuntimeError: Install failed with exit code 1; see /var/log/installer/syslog and /var/log/syslog

Can anyone please help me
Diluka

Revision history for this message
Licio Fonseca (licio) wrote :

is your HDD a SATA disk?

Changed in ubiquity:
status: Unconfirmed → Needs Info
Revision history for this message
Colin Watson (cjwatson) wrote :

Could you please attach /var/log/installer/syslog, /var/log/syslog, and /var/log/partman to this bug, following the directions in http://wiki.ubuntu.com/DebuggingUbiquity/AttachingLogs? Thanks in advance.

Revision history for this message
Colin Watson (cjwatson) wrote :

(There's no need to answer the earlier question about SATA. If it's relevant, it'll be in the logs, but chances are it isn't relevant. Licio, please take note.)

Cristian Aravena Romero (caravena)
Changed in ubiquity:
assignee: nobody → licio
Revision history for this message
Colin Watson (cjwatson) wrote :

I'm afraid that there is nothing I can do about this without the requested log files. If you (the original reporter) can reproduce this bug with a current release and can get me the log files, feel free to reopen this bug. (Anyone else reading this who believes they have a similar problem should open a new bug instead.)

There's a good chance that your bug is fixed in more recent versions of Kubuntu, though; we have fixed a lot of bugs like this.

Changed in ubiquity:
assignee: licio → kamion
status: Needs Info → Rejected
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