Theme Manager in Ubuntu Not Working-Hanging

Bug #84448 reported by mariano.iannuzzi
6
Affects Status Importance Assigned to Milestone
gtk-qt-engine (Ubuntu)
Invalid
Medium
Rich Johnson

Bug Description

The "Theme Preferences" hangs after opening it in both Edgy and Dapper.

Description to reproduce this issue:

I installed Kubuntu (edgy and feisty), then I installed "ubuntu-desktop" meta-package.

When I log in Gnome and go to "Theme preferences" the Theme Preferences window hangs and I cannot change the themes. All the other buttons (help, quit etc) work but themes cannot be selected.

I reproduce this in 2 different PCs doing the Kubuntu and posterior "ubuntu-desktop" installation.

Thanks!

Mariano

Revision history for this message
Matt Thompson (mattthompson) wrote :

Hi, and thanks for the report.

It would be great if you could attach a backtrace, there's some help here (https://wiki.ubuntu.com/Backtrace) telling you how to do that.

If you need a hand don't hesitate to ask.

Cheers,

Matt

Revision history for this message
mariano.iannuzzi (mariano-iannuzzi) wrote : Re: [Bug 84448] Re: Theme Manager in Ubuntu Not Wroking-Hanging

Hello Matt,

Sure, I think I can do this. I will send you the backtrace in a few.

Thanks!

Cheers

Mariano

Matt Medland wrote:
> Hi, and thanks for the report.
>
> It would be great if you could attach a backtrace, there's some help
> here (https://wiki.ubuntu.com/Backtrace) telling you how to do that.
>
> If you need a hand don't hesitate to ask.
>
> Cheers,
>
> Matt
>
> ** Changed in: Ubuntu
> Status: Unconfirmed => Needs Info
>
> ** Changed in: Ubuntu
> Assignee: (unassigned) => Matt Medland
>
>

Revision history for this message
mariano.iannuzzi (mariano-iannuzzi) wrote :

BTW, which is the executable file that opens the Theme Preference Window?

Matt Medland wrote:
> Hi, and thanks for the report.
>
> It would be great if you could attach a backtrace, there's some help
> here (https://wiki.ubuntu.com/Backtrace) telling you how to do that.
>
> If you need a hand don't hesitate to ask.
>
> Cheers,
>
> Matt
>
> ** Changed in: Ubuntu
> Status: Unconfirmed => Needs Info
>
> ** Changed in: Ubuntu
> Assignee: (unassigned) => Matt Medland
>
>

Revision history for this message
Matt Thompson (mattthompson) wrote : Re: Theme Manager in Ubuntu Not Wroking-Hanging

Hi again,

It's gnome-theme-manager I believe. I should of sai, sorry about that. :)

Cheers,

Matt

Revision history for this message
mariano.iannuzzi (mariano-iannuzzi) wrote : Re: [Bug 84448] Re: Theme Manager in Ubuntu Not Wroking-Hanging
Download full text (5.4 KiB)

Hello Matt,

Here is the file. The problem is that the report says that the program
exited normally. The Theme manager did not work at all, but the exit button
is not hanging so I believe that the report is not seeing what is happening
when you open the theme manager. For instance, other programs crashed when I
was doing the report (Firefox and Volume Control). Moreover, my theme
changed randomly and now I cannot set it back to the Human Theme!

Let me know how I can help.

Thanks!

Cheers

Mariano

On 2/11/07, Matt Medland <email address hidden> wrote:
>
> Hi again,
>
> It's gnome-theme-manager I believe. I should of sai, sorry about that.
> :)
>
> Cheers,
>
> Matt
>
> --
> Theme Manager in Ubuntu Not Wroking-Hanging
> https://launchpad.net/bugs/84448
>

GNU gdb 6.6-debian
Copyright (C) 2006 Free Software Foundation, Inc.
GDB is free software, covered by the GNU General Public License, and you are
welcome to change it and/or distribute copies of it under certain conditions.
Type "show copying" to see the conditions.
There is absolutely no warranty for GDB. Type "show warranty" for details.
This GDB was configured as "i486-linux-gnu"...
(no debugging symbols found)
Using host libthread_db library "/lib/tls/i686/cmov/libthread_db.so.1".
(gdb) handle SIG33 pass nostop noprint
Signal Stop Print Pass to program Description
SIG33 No No Yes Real-time event 33
(gdb) set pagination 0
(gdb) run
Starting program: /usr/bin/gnome-theme-manager
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Revision history for this message
Matt Thompson (mattthompson) wrote : Re: Theme Manager in Ubuntu Not Wroking-Hanging

Hi,

I think you might be missing a bit of the system that some bits use.

If you could paste the results of 'dpkg -l libgtk2.0-0' (paste that into the terminal without the quotations) that might help.

If it says that it can't find it, try 'sudo aptitude install libgtk2.0-0' (in the again) and then retry using the them manager.

Cheers,

Matt

Revision history for this message
mariano.iannuzzi (mariano-iannuzzi) wrote : Re: [Bug 84448] Re: Theme Manager in Ubuntu Not Wroking-Hanging

Hi,

Here is what I got:

loslorenzos@ubuntu:~$ dpkg -l libgtk2.0-0
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Installed/Config-files/Unpacked/Failed-config/Half-installed
|/ Err?=(none)/Hold/Reinst-required/X=both-problems (Status,Err:
uppercase=bad)
||/ Name Version Description
+++-==============-==============-============================================
ii libgtk2.0-0 2.10.9-0ubuntu The GTK+ graphical user interface library

I did first sudo aptitude install

I tried to open the theme-manager from the control center and from the
console and in both cases I got the same problem.

Any clue?

Thanks!

Mariano

On 2/11/07, Matt Medland <email address hidden> wrote:
>
> Hi,
>
> I think you might be missing a bit of the system that some bits use.
>
> If you could paste the results of 'dpkg -l libgtk2.0-0' (paste that into
> the terminal without the quotations) that might help.
>
> If it says that it can't find it, try 'sudo aptitude install
> libgtk2.0-0' (in the again) and then retry using the them manager.
>
> Cheers,
>
> Matt
>
> --
> Theme Manager in Ubuntu Not Wroking-Hanging
> https://launchpad.net/bugs/84448
>

Revision history for this message
Matt Thompson (mattthompson) wrote :

I'm not quite sure what happening to be honest. I'm going to try to get someone to give us a hand, someone else might have an idea.

Cheers,

Matt

Revision history for this message
mariano.iannuzzi (mariano-iannuzzi) wrote : Re: [Bug 84448] Re: Theme Manager in Ubuntu Not Working-Hanging

Hello Matt,

That would be great. As I said in the report, I started with a fresh
Kubuntu (edgy and feisty) installation, then I installed the
meta-package "ubuntu-desktop". So if someone else can repeat the steps
I am quite positive you will be able to reproduce the error. Using the
same PCs with Dapper I did not experience such a problem.

BTW, I set KDE as the default desktop during the installation of Ubuntu-desktop.

Thanks a lot for your help!!!!

Cheers

Mariano

On 2/12/07, Matt Medland <email address hidden> wrote:
> I'm not quite sure what happening to be honest. I'm going to try to get
> someone to give us a hand, someone else might have an idea.
>
> Cheers,
>
> Matt
>
> ** Summary changed:
>
> - Theme Manager in Ubuntu Not Wroking-Hanging
> + Theme Manager in Ubuntu Not Working-Hanging
>
> --
> Theme Manager in Ubuntu Not Working-Hanging
> https://launchpad.net/bugs/84448
>

Revision history for this message
Matt Thompson (mattthompson) wrote :

Hi,

Would you be able to run gnome-theme-manager in the terminal?

When you do that it might print some useful errors.

Thanks,

Matt

Revision history for this message
mariano.iannuzzi (mariano-iannuzzi) wrote :

yes I did, I will send you what it says later today (I am in my office
right now)

Cheers

Mariano
On 2/12/07, Matt Medland <email address hidden> wrote:
> Hi,
>
> Would you be able to run gnome-theme-manager in the terminal?
>
> When you do that it might print some useful errors.
>
> Thanks,
>
> Matt
>
> --
> Theme Manager in Ubuntu Not Working-Hanging
> https://launchpad.net/bugs/84448
>

Revision history for this message
mariano.iannuzzi (mariano-iannuzzi) wrote :

Hello,

Please note that it is not a problem exclusive of Feisty. I have the
same problem with Edgy, which has no control center.

Cheers

Mariano

On 2/12/07, Pascal De Vuyst <email address hidden> wrote:
> ** Changed in: Ubuntu
> Sourcepackagename: None => control-center
>
> --
> Theme Manager in Ubuntu Not Working-Hanging
> https://launchpad.net/bugs/84448
>

Revision history for this message
Matt Thompson (mattthompson) wrote :

Hi,

Okay, I'm guessing it's a problem to do with installing it via ubuntu-desktop rather than the actual control-center or theme-manager itself, as you said earlier that other apps were affected.

I'll mark the source package as ubuntu-desktop until I know for sure that it isn't.

Thanks,

Matt

Revision history for this message
mariano.iannuzzi (mariano-iannuzzi) wrote :

Thanks!

may be one "unsolved" dependency not being picked up correctly?

Cheers

On 2/12/07, Matt Medland <email address hidden> wrote:
> Hi,
>
> Okay, I'm guessing it's a problem to do with installing it via ubuntu-
> desktop rather than the actual control-center or theme-manager itself,
> as you said earlier that other apps were affected.
>
> I'll mark the source package as ubuntu-desktop until I know for sure
> that it isn't.
>
> Thanks,
>
> Matt
>
> ** Changed in: control-center (Ubuntu)
> Sourcepackagename: control-center => ubuntu-meta
>
> --
> Theme Manager in Ubuntu Not Working-Hanging
> https://launchpad.net/bugs/84448
>

Revision history for this message
mariano.iannuzzi (mariano-iannuzzi) wrote :

Here is what I get in the terminal when opening the gnome-theme-manager:

In Feisty the "volume control" also crashes as soon as Gnome
boots...but maybe that's not related? (that does not happen with
edgy).

Thanks!

Mariano

loslorenzos@ubuntu:~$ gnome-theme-manager
X Error: BadDevice, invalid or uninitialized input device 169
  Major opcode: 147
  Minor opcode: 3
  Resource id: 0x0
Failed to open device
X Error: BadDevice, invalid or uninitialized input device 169
  Major opcode: 147
  Minor opcode: 3
  Resource id: 0x0
Failed to open device
Segmentation fault (core dumped)
loslorenzos@ubuntu:~$ X Error: BadDevice, invalid or uninitialized
input device 169
  Major opcode: 147
  Minor opcode: 3
  Resource id: 0x0
Failed to open device
X Error: BadDevice, invalid or uninitialized input device 169
  Major opcode: 147
  Minor opcode: 3
  Resource id: 0x0
Failed to open device

On 2/12/07, Mariano Iannuzzi <email address hidden> wrote:
> Thanks!
>
> may be one "unsolved" dependency not being picked up correctly?
>
> Cheers
>
> On 2/12/07, Matt Medland <email address hidden> wrote:
> > Hi,
> >
> > Okay, I'm guessing it's a problem to do with installing it via ubuntu-
> > desktop rather than the actual control-center or theme-manager itself,
> > as you said earlier that other apps were affected.
> >
> > I'll mark the source package as ubuntu-desktop until I know for sure
> > that it isn't.
> >
> > Thanks,
> >
> > Matt
> >
> > ** Changed in: control-center (Ubuntu)
> > Sourcepackagename: control-center => ubuntu-meta
> >
> > --
> > Theme Manager in Ubuntu Not Working-Hanging
> > https://launchpad.net/bugs/84448
> >
>

Revision history for this message
Matt Thompson (mattthompson) wrote :

Hi,

Theres some advice here: http://ubuntuforums.org/showthread.php?t=263816 for people who have a similar error to you. It might help but then again it might not, it worth a shot at least.

Cheers,

Matt

Revision history for this message
mariano.iannuzzi (mariano-iannuzzi) wrote :

Thanks!

I'll certainly try it.

Cheers

Mariano

On 2/13/07, Matt Medland <email address hidden> wrote:
> Hi,
>
> Theres some advice here: http://ubuntuforums.org/showthread.php?t=263816
> for people who have a similar error to you. It might help but then again
> it might not, it worth a shot at least.
>
> Cheers,
>
> Matt
>
> --
> Theme Manager in Ubuntu Not Working-Hanging
> https://launchpad.net/bugs/84448
>

Revision history for this message
Matt Thompson (mattthompson) wrote :

Any luck?

Revision history for this message
mariano.iannuzzi (mariano-iannuzzi) wrote :

Nop,

Was somebody else able to reproduce this issue?

On 2/14/07, Matt Medland <email address hidden> wrote:
> Any luck?
>
> --
> Theme Manager in Ubuntu Not Working-Hanging
> https://launchpad.net/bugs/84448
>

Revision history for this message
Matt Thompson (mattthompson) wrote :

Not that I've heard of I'm afraid. I'm not sure how much help I'd be able to give you any more, I'm completely out of ideas. I'll reassign this to the desktop-bugs team, someone there might be able to help better.

Cheers,

Matt

Changed in ubuntu-meta:
assignee: matt-medland → desktop-bugs
Revision history for this message
mariano.iannuzzi (mariano-iannuzzi) wrote :

Matt,

Thanks a lot for helping anyway. I am impress by the work going on in
the launchpad, it is simple amazing.

Cheers

Mariano

On 2/15/07, Matt Medland <email address hidden> wrote:
> Not that I've heard of I'm afraid. I'm not sure how much help I'd be
> able to give you any more, I'm completely out of ideas. I'll reassign
> this to the desktop-bugs team, someone there might be able to help
> better.
>
> Cheers,
>
> Matt
>
> ** Changed in: ubuntu-meta (Ubuntu)
> Assignee: Matt Medland => Ubuntu Desktop Bugs
>
> --
> Theme Manager in Ubuntu Not Working-Hanging
> https://launchpad.net/bugs/84448
>

Revision history for this message
mariano.iannuzzi (mariano-iannuzzi) wrote :

Hello,

anyone working on this one?

Please let me know how I can help.

Bets regards

Mariano

Revision history for this message
mariano.iannuzzi (mariano-iannuzzi) wrote :

Hello

I attached the crash report I obtained from Edgy when I opened the gnome-control-center

Cheers

Mariano

Revision history for this message
Matt Thompson (mattthompson) wrote :

It doesn't look like anyone else has picked up on this bug. I'll set it to the control centre, from that backtrace it looks like that is a big part of the problem.

Thanks,

Matt

Revision history for this message
mariano.iannuzzi (mariano-iannuzzi) wrote :

Thanks!

On 2/21/07, Matt Medland <email address hidden> wrote:
> It doesn't look like anyone else has picked up on this bug. I'll set it
> to the control centre, from that backtrace it looks like that is a big
> part of the problem.
>
> Thanks,
>
> Matt
>
> --
> Theme Manager in Ubuntu Not Working-Hanging
> https://launchpad.net/bugs/84448
>

Revision history for this message
Sebastien Bacher (seb128) wrote :

Does it happen if you uninstall the gtk2-engines-gtk-qt package?

Revision history for this message
mariano.iannuzzi (mariano-iannuzzi) wrote :

Let me try it home tonight.

I'll keep you updated

Thanks!

Mariano

On 2/22/07, Sebastien Bacher <email address hidden> wrote:
> Does it happen if you uninstall the gtk2-engines-gtk-qt package?
>
> --
> Theme Manager in Ubuntu Not Working-Hanging
> https://launchpad.net/bugs/84448
>

Revision history for this message
mariano.iannuzzi (mariano-iannuzzi) wrote :

Here is the Bug Report After I removed the package.

Cheers

Mariano

On 2/22/07, Sebastien Bacher <email address hidden> wrote:
> Does it happen if you uninstall the gtk2-engines-gtk-qt package?
>
> --
> Theme Manager in Ubuntu Not Working-Hanging
> https://launchpad.net/bugs/84448
>

Revision history for this message
mariano.iannuzzi (mariano-iannuzzi) wrote :

Sorry,

Here it is

On 2/22/07, Sebastien Bacher <email address hidden> wrote:
> Does it happen if you uninstall the gtk2-engines-gtk-qt package?
>
> --
> Theme Manager in Ubuntu Not Working-Hanging
> https://launchpad.net/bugs/84448
>

Revision history for this message
mariano.iannuzzi (mariano-iannuzzi) wrote :

Sorry for all the emailing...

Now the Theme Manager Works! Do you know why it is? Should not the
installation of Ubuntu-Desktop solve that issue directly?

The crash was, Opera? I believe?

Thanks for your help!

Regards

Mariano

On 2/22/07, Sebastien Bacher <email address hidden> wrote:
> Does it happen if you uninstall the gtk2-engines-gtk-qt package?
>
> --
> Theme Manager in Ubuntu Not Working-Hanging
> https://launchpad.net/bugs/84448
>

Revision history for this message
Sebastien Bacher (seb128) wrote :

The ubuntu-desktop install packages for the Ubuntu desktop, it doesn't remove kubuntu if installed. That crash looks like another bug from the gtk2-engines-gtk-qt package which is something used by kubuntu to make GTK applications looking like KDE

Changed in control-center:
assignee: desktop-bugs → nobody
importance: Undecided → Medium
status: Needs Info → Unconfirmed
Revision history for this message
Rich Johnson (nixternal) wrote :

Hi, is this issue still occurring with Hardy at all? Thanks!

Changed in gtk-qt-engine:
assignee: nobody → nixternal
status: New → Incomplete
Revision history for this message
Jonathan Thomas (echidnaman) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in gtk-qt-engine:
status: Incomplete → Invalid
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