Ubuntu
ubiquity package

installer crashed

Bug #87053 reported by Mulenga on 2007-02-22

2

Affects		Status	Importance	Assigned to	Milestone
	ubiquity (Ubuntu)	Invalid	Undecided	Colin Watson

Bug Description

Binary package hint: ubiquity

I've tried to install both 6.06 and 6.10 and I get a similar bug-report
this is the one I get installing 6.06:

Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 130, in ?
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 55, in install
    ret = wizard.run()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 264, in run
    self.progress_loop()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 553, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s; see "
RuntimeError: Install failed with exit code -11; see /var/log/installer/syslog and /var/log/syslog

Revision history for this message

Mulenga (mieke) wrote on 2007-02-22:

#1

syslog-file Edit (31.8 KiB, text/plain)

Revision history for this message

Mulenga (mieke) wrote on 2007-02-22:

#2

partman-file Edit (84.5 KiB, text/plain)

Revision history for this message

Mulenga (mieke) wrote on 2007-02-22:

#3

installer/syslog-file Edit (18.2 KiB, text/plain)

Revision history for this message

Cristian Aravena Romero (caravena) wrote on 2007-02-22:

#4

Thanks for taking the time to report this bug. Unfortunately we can't fix it, because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" <http://www.chiark.greenend.org.uk/~sgtatham/bugs.html>. We'd be grateful if you would then provide a more complete description of the problem.

Revision history for this message

Colin Watson (cjwatson) wrote on 2007-02-23:

#5

Cristian is mistaken.

Revision history for this message

Colin Watson (cjwatson) wrote on 2007-03-26:

#6

Exit code -11 is a segmentation fault; the only real way that can happen in this particular context is if there's been a problem reading from the CD. This is generally due to a faulty CD/DVD disk or drive, or possibly faulty memory, rather than being an installer bug as such. It may help to clean the CD/DVD, to burn the CD/DVD at a lower speed, or to clean the CD/DVD drive lens (cleaning kits are often available from electronics suppliers). Also try doing a memory test from the CD boot menu.

Changed in ubiquity:
assignee:	nobody → kamion
status:	Unconfirmed → Rejected

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