Ubuntu
firefox package

Gmail crashed when delete all spam pop up opened

Bug #91133 reported by Paul Sanders
2
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Invalid
Undecided
Mozilla Bugs

Bug Description

Binary package hint: firefox

I clicked the "delete all spam messages now" link in Gmail and when the confirmation pop up opened Firefox crashed. I have tried to copy the information from the crash report here, but when I try to open the report it crashes the text editor (I have tried Gedit and VIM).

Revision history for this message
Hilario J. Montoliu (hjmf) (hmontoliu) wrote :

Thank you for the bug report.

Could you please try to obtain a backtrace by following the instructions on https://wiki.ubuntu.com/MozillaTeam/Bugs, or upload the crash report that probably was generated during the crash and that should be located at /var/crash/. Also, please if this crash is reproducible describe the steps that lead to it. This will greatly aid us in tracking down your problem.

Thanks in advance

Changed in firefox:
assignee: nobody → hmontoliu
status: Unconfirmed → Needs Info
Revision history for this message
Paul Sanders (paul41) wrote : Re: [Bug 91133] Re: Gmail crashed when delete all spam pop up opened

I tried to attach the crash report, but I can't get it to upload. As I said
before, I am not able to open this file so there may be something wrong with
it. I have not been able to reproduce the crash so would installing the
debugging symbols do any good at this point? Any suggestions?

On 3/15/07, Hilario J. Montoliu (hjmf) <email address hidden> wrote:
>
> Thank you for the bug report.
>
> Could you please try to obtain a backtrace by following the instructions
> on https://wiki.ubuntu.com/MozillaTeam/Bugs, or upload the crash report
> that probably was generated during the crash and that should be located
> at /var/crash/. Also, please if this crash is reproducible describe the
> steps that lead to it. This will greatly aid us in tracking down your
> problem.
>
> Thanks in advance
>
> ** Changed in: firefox (Ubuntu)
> Assignee: (unassigned) => Hilario J. Montoliu (hjmf)
> Status: Unconfirmed => Needs Info
>
> ** Tags added: mt-needreport
>
> --
> Gmail crashed when delete all spam pop up opened
> https://launchpad.net/bugs/91133
>

Revision history for this message
Hilario J. Montoliu (hjmf) (hmontoliu) wrote :

Paul, if there is something wrong with the report we won't be able to do anything else, except wait and see if happens another crash with a right report.

I'll keep this bug report open for a while (~ a month) and in case the crash reproduces attach the new FULL report.

Thanks in advance.

Revision history for this message
Hilario J. Montoliu (hjmf) (hmontoliu) wrote :

Thank you for the bug report however this report lacks information we need to investigate it further. For this reason, we are now going to close the bug - please feel free to reopen when you have more information at hand.

Further information can be found at https://wiki.ubuntu.com/MozillaTeam/Bugs

Changed in firefox:
assignee: hmontoliu → mozilla-bugs
status: Needs Info → Rejected
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