Ubuntu
ubiquity package

Feisty Beta installer crashes while configuring keyboard (in the last stages of install)

Bug #95402 reported by kjkorhonen
2
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Colin Watson

Bug Description

Binary package hint: ubiquity

Kubuntu Feisty Beta desktop cd installer crashed at 88%, while configuring finnish keyboard. Hardware is Asus P5PL2-E motherboard with a standard keyboard connected via PS/2.

Selecting the keyboard layout and testing it in earlier stages worked fine.

Here is the traceback:

Traceback (most recent call last):
  File "/usr/lib/ubiquity/bin/ubiquity", line 204, in <module>
    main()
  File "/usr/lib/ubiquity/bin/ubiquity", line 199, in main
    install(args[0])
  File "/usr/lib/ubiquity/bin/ubiquity", line 58, in install
    ret = wizard.run()
  File "/usr/lib/ubiquity/ubiquity/frontend/kde-ui.py", line 350, in run
    self.process_step()
  File "/usr/lib/ubiquity/ubiquity/frontend/kde-ui.py", line 857, in process_step
    self.progress_loop()
  File "/usr/lib/ubiquity/ubiquity/frontend/kde-ui.py", line 638, in progress_loop
    (ret, realtb))
RuntimeError: Install failed with exit code 1
Traceback (most recent call last):
  File "/usr/share/ubiquity/install.py", line 1523, in <module>
    install.run()
  File "/usr/share/ubiquity/install.py", line 372, in run
    self.configure_keyboard()
  File "/usr/share/ubiquity/install.py", line 952, in configure_keyboard
    "ConsoleSetupApply failed with code %d" % ret)
InstallStepError: ConsoleSetupApply failed with code 139

Revision history for this message
kjkorhonen (kjkorhonen) wrote :
Revision history for this message
kjkorhonen (kjkorhonen) wrote :
Revision history for this message
kjkorhonen (kjkorhonen) wrote :

I wasn't able to reproduce this crash, in fact the Feisty install crashed in various places, ranging from the mentioned to e.g. not being able to install Grub (2 different kind of error messages there). I ran memtest with success and installed Edgy without problems.

Revision history for this message
Colin Watson (cjwatson) wrote :

Your syslog says that console-setup-apply exited with code 139, which is a segmentation fault; the only real way that can happen in this particular context is if there's been a problem reading from the CD. This is generally due to a faulty CD/DVD disk or drive, rather than being an installer bug as such. It may help to clean the CD/DVD, to burn the CD/DVD at a lower speed, or to clean the CD/DVD drive lens (cleaning kits are often available from electronics suppliers).

Changed in ubiquity:
assignee: nobody → kamion
status: Unconfirmed → Rejected
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