Module acerhk is not loaded

Bug #98739 reported by Norbert Tretkowski
6
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Won't Fix
Undecided
Unassigned
linux-source-2.6.20 (Ubuntu)
Won't Fix
Low
Unassigned

Bug Description

On my girlfriends notebook (a Medion MD97600) the acerhk module doesn't get loaded on feisty, which means the hardware button to enable/disable the wireless interface (ipw2200) doesn't work. Loading the module makes the button work fine.

This is a big problem, because the BIOS always disables the wireless interface on boot, and there's no way to change this.

Output of dmidecode:

# dmidecode 2.8
SMBIOS 2.31 present.
30 structures occupying 1024 bytes.
Table at 0x000DC010.

Handle 0x0000, DMI type 0, 20 bytes
BIOS Information
        Vendor: Phoenix Technologies LTD
        Version: R01-A0E
        Release Date: 07/20/2006
        Address: 0xE56D0
        Runtime Size: 108848 bytes
        ROM Size: 512 kB
        Characteristics:
                ISA is supported
                PCI is supported
                PC Card (PCMCIA) is supported
                PNP is supported
                APM is supported
                BIOS is upgradeable
                BIOS shadowing is allowed
                ESCD support is available
                Boot from CD is supported
                ACPI is supported
                USB legacy is supported
                AGP is supported
                BIOS boot specification is supported

Handle 0x0001, DMI type 1, 25 bytes
System Information
        Manufacturer: MEDIONPC
        Product Name: WIM 2090
        Version:
        Serial Number: 914G701DS0G63106173K000
        UUID: 20202020-2097-11DB-87B2-ED74078A3DD2
        Wake-up Type: Power Switch

Handle 0x0002, DMI type 2, 8 bytes
Base Board Information
        Manufacturer: MEDIONPC
        Product Name: WIM 2090
        Version:
        Serial Number: 914G701DS0G63106173K000

Handle 0x0003, DMI type 3, 21 bytes
Chassis Information
        Manufacturer:
        Type: Notebook
        Lock: Not Present
        Version: N/A
        Serial Number:
        Asset Tag:
        Boot-up State: Safe
        Power Supply State: Safe
        Thermal State: Safe
        Security Status: None
        OEM Information: 0x00000000
        Heigth: 52 U
        Number Of Power Cords: 18
        Contained Elements: 0

Handle 0x0004, DMI type 4, 35 bytes
Processor Information
        Socket Designation: U1
        Type: Central Processor
        Family: Unknown
        Manufacturer: Intel
        ID: D8 06 00 00 FF FB E9 AF
        Version: A0
        Voltage: 3.3 V
        External Clock: 533 MHz
        Max Speed: 2400 MHz
        Current Speed: 1800 MHz
        Status: Populated, Enabled
        Upgrade: Slot 1
        L1 Cache Handle: 0x0008
        L2 Cache Handle: 0x0009
        L3 Cache Handle: Not Provided
        Serial Number: Not Specified
        Asset Tag: Not Specified
        Part Number: Not Specified

Handle 0x0005, DMI type 5, 20 bytes
Memory Controller Information
        Error Detecting Method: None
        Error Correcting Capabilities:
                None
        Supported Interleave: One-way Interleave
        Current Interleave: One-way Interleave
        Maximum Memory Module Size: 1024 MB
        Maximum Total Memory Size: 2048 MB
        Supported Speeds:
                70 ns
                60 ns
        Supported Memory Types:
                DIMM
                SDRAM
        Memory Module Voltage: 3.3 V
        Associated Memory Slots: 2
                0x0006
                0x0007
        Enabled Error Correcting Capabilities:
                Unknown

Handle 0x0006, DMI type 6, 12 bytes
Memory Module Information
        Socket Designation: M1
        Bank Connections: 0 1
        Current Speed: Unknown
        Type: DIMM SDRAM
        Installed Size: 512 MB (Double-bank Connection)
        Enabled Size: 512 MB (Double-bank Connection)
        Error Status: OK

Handle 0x0007, DMI type 6, 12 bytes
Memory Module Information
        Socket Designation: M2
        Bank Connections: 2 3
        Current Speed: Unknown
        Type: DIMM SDRAM
        Installed Size: Not Installed
        Enabled Size: Not Installed
        Error Status: OK

Handle 0x0008, DMI type 7, 19 bytes
Cache Information
        Socket Designation: L1 Cache
        Configuration: Enabled, Not Socketed, Level 1
        Operational Mode: Write Back
        Location: Internal
        Installed Size: 32 KB
        Maximum Size: 32 KB
        Supported SRAM Types:
                Burst
                Pipeline Burst
                Asynchronous
        Installed SRAM Type: Asynchronous
        Speed: Unknown
        Error Correction Type: None
        System Type: Other
        Associativity: Other

Handle 0x0009, DMI type 7, 19 bytes
Cache Information
        Socket Designation: L2 Cache
        Configuration: Enabled, Not Socketed, Level 2
        Operational Mode: Write Back
        Location: Internal
        Installed Size: 2048 KB
        Maximum Size: 1024 KB
        Supported SRAM Types:
                Burst
                Pipeline Burst
                Asynchronous
        Installed SRAM Type: Burst
        Speed: Unknown
        Error Correction Type: Single-bit ECC
        System Type: Unified
        Associativity: Other

Handle 0x000A, DMI type 8, 9 bytes
Port Connector Information
        Internal Reference Designator: J19
        Internal Connector Type: 9 Pin Dual Inline (pin 10 cut)
        External Reference Designator: COM 1
        External Connector Type: DB-9 male
        Port Type: Serial Port 16550A Compatible

Handle 0x000B, DMI type 8, 9 bytes
Port Connector Information
        Internal Reference Designator: J23
        Internal Connector Type: 25 Pin Dual Inline (pin 26 cut)
        External Reference Designator: Parallel
        External Connector Type: DB-25 female
        Port Type: Parallel Port ECP/EPP

Handle 0x000C, DMI type 8, 9 bytes
Port Connector Information
        Internal Reference Designator: J11
        Internal Connector Type: None
        External Reference Designator: Keyboard
        External Connector Type: Circular DIN-8 male
        Port Type: Keyboard Port

Handle 0x000D, DMI type 8, 9 bytes
Port Connector Information
        Internal Reference Designator: J12
        Internal Connector Type: None
        External Reference Designator: PS/2 Mouse
        External Connector Type: Circular DIN-8 male
        Port Type: Keyboard Port

Handle 0x000E, DMI type 9, 13 bytes
System Slot Information
        Designation: PCI Slot J11
        Type: 32-bit PCI
        Current Usage: Unknown
        Length: Long
        ID: 0
        Characteristics:
                5.0 V is provided
                3.3 V is provided

Handle 0x000F, DMI type 9, 13 bytes
System Slot Information
        Designation: PCI Slot J12
        Type: 32-bit PCI
        Current Usage: Unknown
        Length: Long
        ID: 0
        Characteristics:
                5.0 V is provided
                3.3 V is provided

Handle 0x0010, DMI type 9, 13 bytes
System Slot Information
        Designation: PCI Slot J13
        Type: 32-bit PCI
        Current Usage: Unknown
        Length: Long
        ID: 0
        Characteristics:
                5.0 V is provided
                3.3 V is provided

Handle 0x0011, DMI type 10, 8 bytes
On Board Device 1 Information
        Type: Video
        Status: Disabled
        Description: NV43M
On Board Device 2 Information
        Type: Sound
        Status: Disabled
        Description: ADI

Handle 0x0012, DMI type 11, 5 bytes
OEM Strings
        String 1: This is the Intel Alviso
        String 2: Chipset CRB Platform

Handle 0x0013, DMI type 12, 5 bytes
System Configuration Options
        Option 1: Jumper settings can be described here.

Handle 0x0014, DMI type 16, 15 bytes
Physical Memory Array
        Location: System Board Or Motherboard
        Use: System Memory
        Error Correction Type: None
        Maximum Capacity: 3 GB
        Error Information Handle: Not Provided
        Number Of Devices: 2

Handle 0x0015, DMI type 17, 27 bytes
Memory Device
        Array Handle: 0x0014
        Error Information Handle: No Error
        Total Width: 64 bits
        Data Width: 64 bits
        Size: 512 MB
        Form Factor: DIMM
        Set: 2
        Locator: M1
        Bank Locator: Bank 0
        Type: DDR
        Type Detail: Synchronous
        Speed: Unknown
        Manufacturer: Not Specified
        Serial Number: Not Specified
        Asset Tag: Not Specified
        Part Number: Not Specified

Handle 0x0016, DMI type 17, 27 bytes
Memory Device
        Array Handle: 0x0014
        Error Information Handle: No Error
        Total Width: Unknown
        Data Width: Unknown
        Size: No Module Installed
        Form Factor: DIMM
        Set: 2
        Locator: M2
        Bank Locator: Bank 1
        Type: DDR
        Type Detail: Synchronous
        Speed: Unknown
        Manufacturer: Not Specified
        Serial Number: Not Specified
        Asset Tag: Not Specified
        Part Number: Not Specified

Handle 0x0017, DMI type 19, 15 bytes
Memory Array Mapped Address
        Starting Address: 0x00000000000
        Ending Address: 0x0001FFFFFFF
        Range Size: 512 MB
        Physical Array Handle: 0x0014
        Partition Width: 0

Handle 0x0018, DMI type 20, 19 bytes
Memory Device Mapped Address
        Starting Address: 0x00000000000
        Ending Address: 0x0001FFFFFFF
        Range Size: 512 MB
        Physical Device Handle: 0x0015
        Memory Array Mapped Address Handle: 0x0017
        Partition Row Position: 1

Handle 0x0019, DMI type 20, 19 bytes
Memory Device Mapped Address
        Starting Address: 0x0001FFFFC00
        Ending Address: 0x0001FFFFFFF
        Range Size: 1 kB
        Physical Device Handle: 0x0016
        Memory Array Mapped Address Handle: 0x0017
        Partition Row Position: 1

Handle 0x001A, DMI type 32, 11 bytes
System Boot Information
        Status: No errors detected

Handle 0x001B, DMI type 136, 6 bytes
OEM-specific Type
        Header and Data:
                88 06 1B 00 5A 5A

Handle 0x001C, DMI type 200, 7 bytes
OEM-specific Type
        Header and Data:
                C8 07 1C 00 01 02 03
        Strings:
                1CC0

                0001

Handle 0x001D, DMI type 127, 4 bytes
End Of Table

description: updated
Revision history for this message
Reinhard Tartler (siretart) wrote :

22:29:15 < siretart> is bug #98739 for acpi-support or for the kernel?
22:31:46 < mjg59> siretart: Right now there's no good way to fix that
22:31:52 < mjg59> It's certainly not an acpi-support issue
22:33:10 < seb128> _ion: I get what it's doing though ;)
22:33:55 < siretart> mjg59: oh? I thought acpi-support had some infrastructure to do notebook specific fixes
22:34:19 < siretart> mjg59: actually, I told nobse to file that bug. the actual fix looks rather easy to me
22:36:04 < mjg59> siretart: acpi-support handles acpi. acerhk bangs hardware directly.
22:37:36 < siretart> mjg59: just to understand the issue, why is ibm-acpi loaded automatically on thinkpads?
22:39:47 < mjg59> Because it can precisely determine whether something is a Thinkpad or not
22:44:27 < sladen> siretart: the default of acerhk is to assume it Acer type XYZ. Which is wrong. The default should be to fail loading
                   without a definite positive match
22:45:27 < sladen> siretart: so it's not even possible to "try attempting to load acerhk regardlessly", as it'll just end up screwing the
                   hardware
23:00:07 < sladen> siretart: needs to be done in the kernel module, and have the module exit instead of default (actually a fairly small change)
23:00:52 < siretart> sladen: so this bug should be reassigned to the kernel, then?
23:01:29 < sladen> siretart: yes, bit if you do that, can you mark it low-priority, it's not a regression in any way

Changed in linux-source-2.6.20:
assignee: nobody → ubuntu-kernel-team
Revision history for this message
Detlef Lechner (detlef-lechner) wrote :

The problem persists in Hardy. I am using the same Computer type MD97600.

Revision history for this message
Launchpad Janitor (janitor) wrote : This bug is now reported against the 'linux' package

Beginning with the Hardy Heron 8.04 development cycle, all open Ubuntu kernel bugs need to be reported against the "linux" kernel package. We are automatically migrating this bug to the new "linux" package. However, development has already began for the upcoming Intrepid Ibex 8.10 release. It would be helpful if you could test the upcoming release and verify if this is still an issue - http://www.ubuntu.com/testing . If the issue still exists, please update this report by changing the Status of the "linux" task from "Incomplete" to "New". We appreciate your patience and understanding as we make this transition. Thanks!

Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

Revision history for this message
Launchpad Janitor (janitor) wrote : Kernel team bugs

Per a decision made by the Ubuntu Kernel Team, bugs will longer be assigned to the ubuntu-kernel-team in Launchpad as part of the bug triage process. The ubuntu-kernel-team is being unassigned from this bug report. Refer to https://wiki.ubuntu.com/KernelTeamBugPolicies for more information. Thanks.

Revision history for this message
Jim Lieb (lieb) wrote :

This bug report is being closed because we received no response to the previous inquiry for information. Please reopen if this is still an issue in the current Ubuntu release, Jaunty Jackalope 9.04 - http://www.ubuntu.com/getubuntu/download. If the issue remains in Jaunty, please test the latest upstream kernel build - https://wiki.ubuntu.com/KernelMainlineBuilds . To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

Changed in linux (Ubuntu):
status: Incomplete → Won't Fix
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