unnamed imap folder

see screeenshot

Thanks for your bug. Could you run "CAMEL_DEBUG=all evolution &> evolution_debug.txt" to get a debug log of the communication with the server? The log might have private informations, please remove or replace them before sending it

debug info

Thank you for the log, I've forwarded the issue upstream: http://bugzilla.gnome.org/show_bug.cgi?id=337082. Marking as confirmed since the screenshot makes it clear

upstream comment:

"guess there is a folder in the folder cache on harddisk
(~/.evolution/mail/imap/<account_name>/folders/) which needs to be removed. :-/"

did you try that? does it make any difference?

hello sebastien, sorry i had lost track of this bug... i had to wipe my old home dir, it was turning into a mess, hence i can't try that... right now, with my newly created evolution user profile i am NOT having this issue anymore, I'll keep you updated and notify you should the problem arise again, all the best, andre

Thank you for the comment. I'm marking the bug as rejected for now since the issue is fixed and you can't try what upstream asked. Feel free to reopen if that happens again

Hello,

I've been working for a couple of weeks now with Evolution and IMAP and I do have just the same problem with a folder showing up in my evolution list but not on the server.

This folder behaves the same way as describes above - I can't remove, move or rename it, and if I'm talking to the server directly or with any other kind of interface (Thunderbird, webmail) it doesn't show up.

In my .evolution there appears no folder without name or anything other abnormal.

I tried a couple of things after posting to a German Ubuntu-group, you can find them here:

http://forum.ubuntuusers.de/topic/134179/?highlight=

In the first entry you can read the log which is created on the server. The administrator complained about that to my. Therefore, I'd like to have the bug fixed...

Today I renamed the .evolution-folder in my /home, and when I started Evolution there was a new one created. The folder with no name appeared in both of my accounts (which have identical settings and are located on the same server).

Before that, I only saw the folder on one of my accounts - this means to me that it does not appear every time. Deleting the account and setting it up again did not change anything, though.

I hope this information helps and I will not get back on my computer before Friday night.

I'd be very happy if someone could help out - it's my first bug report and I'm curious what's gonna happen...

with best regards,

Philip

PS: I'm using Evolution 2.12.1 on a 32Bit Version of Ubuntu (7.10, Kernel 2.6.22-14-generic, Gnome 2.20.1)

I'm having this problem as well. I've suffered this bug with most IMAP servers I've tried.

I've attached a log as described above.

There is no folder as described in https://bugs.launchpad.net/ubuntu/+source/evolution/+bug/37227/comments/5 .

Other mail clients do not show this problem, nor do web interfaces.

can someone having the issue send/comment on the upstream report? otherwise we are going to close this report, thanks.

I think this issue still exists. I have noticed it on a new Hardy install. Viewing my Gmail account. There are no unnamed folders in .evolution/mail/imap/<account>/folders

I can't "uncheck" this folder via subscriptions. On another imap account, I can see another unnamed folder through the subscriptions. Luckily it's not checked.

I can confirm that I am also having this problem on a new Hardy install with imap.gmail.com . I am unable to delete the unnamed empty folder, and I cannot unsubscribe from it.

Evolution support for IMAP servers certainly seems to have got worse since Hardy. I didn't have this problem before, and am now having various problems with IMAP including being unable to view certain IMAP Folders (eg. 'All Mail' folder on imap.gmail.com - I get a 'Server Unexpectedly disconnected' error message). Whether these issues are related, I don't know.

As above, same bug. Evolution 2.22.2, Ubuntu Hardy

I've re opened the upstream one

I'm still having this problem on a freshly installed ubuntu intrepid with imap.gmail.com

I just tried the following:
- Deleting the empty unnamed folder (said it couldn't do it)
- Renaming the empty unnamed folder (again it wouldn't)

I then tried moving the unnamed folder from the IMAP server to my computer. When I did this, Evolution deleted all the emails in my Inbox. This is totally unacceptable. I realise that small bugs do occur in software, but this is a serious bug which causes data loss and which still hasn't been fixed, despite being reported over 2 years ago. Furthermore, I am very annoyed that Evolution deleted all my e-mails. I am therefore uninstalling Evolution and will not be reinstalling it until this bug is fixed, because at the moment it is a liability. I cannot use an e-mail client if it risks deleting all my e-mails.

The importance of this bug needs to be marked as MAJOR because it causes data loss.

max wrote:
> I just tried the following:
> - Deleting the empty unnamed folder (said it couldn't do it)
> - Renaming the empty unnamed folder (again it wouldn't)
>
> I then tried moving the unnamed folder from the IMAP server to my
> computer. When I did this, Evolution deleted all the emails in my Inbox.
> This is totally unacceptable. I realise that small bugs do occur in
> software, but this is a serious bug which causes data loss and which
> still hasn't been fixed, despite being reported over 2 years ago.
> Furthermore, I am very annoyed that Evolution deleted all my e-mails. I
> am therefore uninstalling Evolution and will not be reinstalling it
> until this bug is fixed, because at the moment it is a liability. I
> cannot use an e-mail client if it risks deleting all my e-mails.
>
> The importance of this bug needs to be marked as MAJOR because it causes
> data loss.
>
>
I agree. Evolution is not usable until this bug is fixed. Bug should be
marked as critical.

the issue seems to be very specific to some configurations or servers, it seems very few users are running into that, you should reply to the upstream comments if you have a configuration still triggering the bug

this has been fixed upstream, thanks.

When will the fix be available in Ubuntu updates?

I've just installed Intrepid Ibex 8.10 today.

After updating the system, Evolution 2.24.2 is present on my system.

The bug as described above appears here as well.

It just can't be removed, the phantom folder still appears.

I'm using Gmail as my IMAP provider.

I can also confirm that this is not an issue in all other MUA's I've tried.

the bug will be fixed in intrepid when upstream roll a new tarball which should be during this week

so has the new tarball been released yet?

man, 29 12 2008 kl. 06:18 +0000, skrev rumandfruit:
> so has the new tarball been released yet?

I would like to know that as well.

--
/Niels
Registered Linux user #133791
Get counted at http://counter.li.org

upstream rolled a new stable version today which has been uploaded as a candidate update to intrepid now

Accepted into intrepid-proposed, please test and give feedback here. Please see https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you in advance!

No change for me. I still can't get rid of unnamed folder. I had deleted
account and then created it again. Unnamed folder appeared like it
always did before.

Steve Langasek wrote:
> Accepted into intrepid-proposed, please test and give feedback here.
> Please see https://wiki.ubuntu.com/Testing/EnableProposed for
> documentation how to enable and use -proposed. Thank you in advance!
>
> ** Changed in: evolution (Ubuntu Intrepid)
> Status: New => Fix Committed
>
> ** Tags added: verification-needed
>
>

Ok, rolling back from 'fix committed' and marking as failed for verification. Thanks for the feedback.

There are a number of other bugs that were fixed in this upstream point release, so we may publish that SRU anyway even if it doesn't fix this bug.

reopening the bug, you are sure you are running the new 2.24.3 version?

Yes I'm sure. I'm running 2.24.3-0ubuntu1 version from interpid-proposed.

Sebastien Bacher wrote:
> reopening the bug, you are sure you are running the new 2.24.3 version?
>
> ** Changed in: evolution (Ubuntu Intrepid)
> Importance: Undecided => Low
> Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
>
> ** Changed in: evolution (Ubuntu)
> Status: Fix Committed => Triaged
>
>

I can also confirm that having installed the version from intrepid-proposed I am still having this bug - an empty unnamed folder is still appearing. The evolution version is 2.24.3. I deleted the IMAP account and created it again but the empty folder is still appearing.

This bug was fixed in the package evolution - 2.24.3-0ubuntu1

---------------
evolution (2.24.3-0ubuntu1) intrepid-proposed; urgency=low

  * New upstream version:
    Bug Fixes:
    - #332729: Invalid write with outspring from e-config.c
    - #337082: Unnamed imap folder (lp: #37227)
    - #435452: Adding People to Meeting Loses Attendee if Add or
               Busy Search Selected
    - #435694: Retract of Email from Sent Items Does not Work
    - #439733: Checking for junk before training
    - #446285: Meeting Entry Does Not Allow Multiple Names
    - #458968: Don't warn the user about changes being lost if he is trying to
               delegate the meeting
    - #546637: Mail opened from the "Unread mails" displays empty (lp: #275952)
    - #551599: Do not fallback to default 15 minutes alarm offset if alarm is
               triggered at start
    - #552583: Passwords don't get stored when using other authentication
            type than "Password"
    - #552583: Free the right url
    - #552583: Account checking logic a bit more consistent
    - #552583: Fix bugs in the account checking logic
    - #552583: Compare the protocol, user, host and port and disregard the rest
    - #555663: Evolution crashed with SIGSEGV in gconf-bridge (lp: #280675)
    - #556303: Evolution crashed with SIGSEGV in camel_mime_part_get_filename
               (lp: #304385)
    - #557176: Crash while trying to click on 'Contacts'
    - #558337: Evolution crashes while managing IMAP folder subscriptions
    - #559153: Unable to convert mailboxes from Hardy to Intrepid versions
    - #560420: Failed spamassassin pipe on Evolution (lp: #275746)
    - #562091: New share memo window doesn't come up
    - #562155: Evolution stopped to start
    - #562450: Edit as New Message doesn't copy the content of a
               GPG signed message
    - #562886: Evolution mailto CLI cannot handle attachments with
               "#" in filename (lp: #304036)
    - #563077: Evolution crashes if gnome-settings-daemon is not
               started on Solaris
    - #563250: Save and restore custom composer accelerators
    - #563369: "Templates" folder not translated
    - #564007: Messages do not show inline decrypted message by default
    - #564860: Evolution crashes in e_util_labels_parse if the labels don't have
               the correct format
    - #565553: Right click on an attachment in calendar event
               and chose application does not work
    - #566653: Local folder's DnD aren't saved well to DB
  * debian/control:
    - updated evolution-data-server requirement

 -- Sebastien Bacher <email address hidden> Mon, 12 Jan 2009 16:23:51 +0100

You wrote this bug had been fixed in the package 2.24.3-0ubuntu1. In fact it hadn't. At least in my and max's case. Both I and max still have an empty folder appearing while using 2.24.3-0ubuntu1 version of evolution package. Moreover I can't see anyone who confirmed that update to 2.24.3 fixed the problem. Is "Fix Released" the proper bug status at this moment?

you will notice that the evolution ubuntu task is set as triaged and not closed

Launchpad Janitor wrote:
> This bug was fixed in the package evolution - 2.24.3-0ubuntu1

No it has not been fixed.

Majkijin [2009-01-19 17:07 -0000]:
> to 2.24.3 fixed the problem. Is "Fix Released" the proper bug status at
> this moment?

The bug is tagged "verification-failed" and is open ("Triaged").

Martin Pitt wrote:
> Majkijin [2009-01-19 17:07 -0000]:
>
>> to 2.24.3 fixed the problem. Is "Fix Released" the proper bug status at
>> this moment?
>>
>
> The bug is tagged "verification-failed" and is open ("Triaged").
Yes you're right. The status is now "Triaged", but it was "Fix Released"
when I was posting my comment. After that, Sebastien Bacher changed it
to "Triaged".

This bug was fixed in the package evolution - 2.24.3-0ubuntu1

---------------
evolution (2.24.3-0ubuntu1) intrepid-proposed; urgency=low

  * New upstream version:
    Bug Fixes:
    - #332729: Invalid write with outspring from e-config.c
    - #337082: Unnamed imap folder (lp: #37227)
    - #435452: Adding People to Meeting Loses Attendee if Add or
               Busy Search Selected
    - #435694: Retract of Email from Sent Items Does not Work
    - #439733: Checking for junk before training
    - #446285: Meeting Entry Does Not Allow Multiple Names
    - #458968: Don't warn the user about changes being lost if he is trying to
               delegate the meeting
    - #546637: Mail opened from the "Unread mails" displays empty (lp: #275952)
    - #551599: Do not fallback to default 15 minutes alarm offset if alarm is
               triggered at start
    - #552583: Passwords don't get stored when using other authentication
            type than "Password"
    - #552583: Free the right url
    - #552583: Account checking logic a bit more consistent
    - #552583: Fix bugs in the account checking logic
    - #552583: Compare the protocol, user, host and port and disregard the rest
    - #555663: Evolution crashed with SIGSEGV in gconf-bridge (lp: #280675)
    - #556303: Evolution crashed with SIGSEGV in camel_mime_part_get_filename
               (lp: #304385)
    - #557176: Crash while trying to click on 'Contacts'
    - #558337: Evolution crashes while managing IMAP folder subscriptions
    - #559153: Unable to convert mailboxes from Hardy to Intrepid versions
    - #560420: Failed spamassassin pipe on Evolution (lp: #275746)
    - #562091: New share memo window doesn't come up
    - #562155: Evolution stopped to start
    - #562450: Edit as New Message doesn't copy the content of a
               GPG signed message
    - #562886: Evolution mailto CLI cannot handle attachments with
               "#" in filename (lp: #304036)
    - #563077: Evolution crashes if gnome-settings-daemon is not
               started on Solaris
    - #563250: Save and restore custom composer accelerators
    - #563369: "Templates" folder not translated
    - #564007: Messages do not show inline decrypted message by default
    - #564860: Evolution crashes in e_util_labels_parse if the labels don't have
               the correct format
    - #565553: Right click on an attachment in calendar event
               and chose application does not work
    - #566653: Local folder's DnD aren't saved well to DB
  * debian/control:
    - updated evolution-data-server requirement

 -- Sebastien Bacher <email address hidden> Mon, 12 Jan 2009 16:23:51 +0100

upstream has a new patch candidate, could somebody give it a try?

I've just tried the patch from upstream. It doesn't fix the problem on my machine.

upstream needs help to debug the issue could somebody having it join #evolution or irc.gnome.org for debugging or comment directly on the bugzilla bug

could somebody reply to upstream comments?

I just installed a fresh Ubuntu 8.10 yesterday (downloaded yesterday too) and it shows the empty weird folder in evolution 2.24.3, I'm using gmail imap. The folder is not showed in the labels at web either. I can't rename it and I won't delete it because it says that it will cause data loss... I can't unsubscribe it too in evolution folders... I'm in bugzilla too (BUG 337082)

just tried today's live CD and it didn't show the empty folder.
so looks like it's fixed
(think it was evolution 2.25.91)

tried again and now the empty folder is back so it seems you got to have some luck :-)

Same here: wasn't seeing this issue, then deleted Gmail IMAP folders for a different reason, and now the empty folder is appearing...

I just wanted to add that I have intrepid and I also suffer from this issue.

having the same issue since i switched from pop3 to imap on my gmail accounts

Same issue here, using Gmail/IMAP.

I have a rather interesting case regarding this bug… I've two accounts on the same server (server is Debian-supplied Dovecot on Etch using maildirs as mail storage format), but in Evolution (Intrepid) only one of them shows the unnamed empty folder as subscribed! The other shows it as unsubscribed, so even though it still exists for Evolution's point of view, it is not such a nuisance.

I checked the “subscription” files on server, and there is nothing unusual in either of them that would explain this (I've root access to the server).

And yes, I've this problem on my Gmail/IMAP account, too.

I have this phantom folder in an imap that was set up yesterday (evolution 2.22.3.1, ubuntu hardy 8.04, amd64). I can't delete or unsubscribe the folder. The folder appears in imap of a gmail account (premier edition). An imap to another gmail account that was set up over six months ago has no phantom folder.

This problem appeared just yesterday or the day before on up-to-date jaunty. Now evolution 2.26.0-0ubuntu2.

same here, using an up-to-date version of jaunty. Wanted to try the switch from thunderbird to evolution for the better gnome integration, and also noticed the persistent nameless folder with my gmail IMAP account.

Upstream bug http://bugzilla.gnome.org/show_bug.cgi?id=337082 contains patch and link to other patches that fix this problem. But there is still some work on patches to be committed.

I confirm this bug on Ubuntu Jaunty and Evolution 2.26.0 in Gmail's Imap server.

Also seeing it. Do we need to delete our cache after applying the patch? I'm wondering if having a caching option might be interfering with testing this patch....

Fresh install of Jaunty (9.04) And I had this problem. I have 6 gmail accounts (some of them google-app accounts on different domains) and the phantom folder showed up on 4 of them.

However I no longer have the issue.
I deleted ~/.evolution
And when I started evolution again, it simply re-downloaded all of my mail and the null-named folders were gone on all accounts.

I should also mention that the issue showed up after trying to rsync my home folder on 2 computers.

So a little update on the subject.

The error recreation.

When setting up a new imap account using the "Evolution Mail Configuration Assistant" (on a gmail account for me) if the checkbox "Show Only Subscribed Folders" is checked the resulting folder tree contains the notorious unnamed folder. Otherwise everything works great.

The workaround.

I had a lot of things set up, including calendar items, tasks, contacts, a lot of downloaded mail so deleting the entire configuration folder was not an option. But luckily after a lot of testing on a scrap account I found out the following. The problem goes away if one just deletes the .ev-store-summary file.

The procedure

1. Edit the problematic account.
2. Make sure the "Show Only Subscribed Folders" checkbox on Receiving Options tab is NOT checked.
3. Close Evolution.
4. Delete the file ~/.evolution/mail/imap/{your_account}/.ev-store-summary file.
5. Restart Evolution.

For me that did it.
Hell... I could even re-enable the aforementioned checkbox without a problem.

P.S. From what I figure this file contains some form of folder structure. I DON'T KNOW IF IT HAS OTHER USES.
BACKUP!!!!!
BACKUP!!!!!
BACKUP!!!!!

Can confirm that Phasmagon's solution works, including re-enabling 'Show Only Subscribed Folders' afterwards.

the bug has been fixed upstream now

the change will not be backported to intrepid, that's not a lts version and the issue is a minor one

Based on the date this should now be fixed in karmic. Closing the bug.

I confirm that the solution presented by Phasmagon worked for me.

what a f...... annoyance.
I have deleted ~/.evolution/mail/imap/{your_account}/.ev-store-summary to remove the unnamed folder. It worked!

However, I cannot create new IMAP accounts. The accounts is created, but the connection does not occur and the folders are not created.

Can someone confirm if deleting ev-store-summary has prevented him/her to open new accounts.

Thanks.

EDIT: the error message is

Error while scanning folder in "IMAP server.imap.gmail"

No actually I added several account's and everything worked fine.

I think you just entered an invalid address for the server.
Try imap.gmail.com

@Phasmagon

Correct! It works just fine now. Thanks

Can I hijack the thread for answer or ask for redirection?

I can now use several Gmail IMAP accounts as expected, however all the messages I send are now doubled (2x) in the send message folder for all the accounts

My setting: Sent and Draft Message > myusername/[Gmail]/Sent Mail (vs. the default Send)

Thanks

four years later, this bug is still here, no wonder I quit using evolution a looooooong time ago...

I had the same issue (folders with no name which couldn't be removed) on Evolution 2.28.3 on Lucid Lynx.

Backed up my .evolution folder then deleted .evolution/mail/mapi/myaccount folder and restarted Evolution. Took a couple of minutes to rebuild inbox and other folders from exchange but problem is resolved. Empty mail folders no longer appear.