5 Years of experience in Installation and Repair of Network infrastructure, 5 Years of experience in Customer Service and Administrative Assistants, Member in “Union Social Professional of Egypt”, Bachelor of Social Work at “Higher Institute of Social Work” 2011, Diploma in Malaysian Politics at “Cairo University” May 2009, MS Office Course at “Vision International Academy” October 2004, Computer Repairs Course at “CompuStar Training Center” June 2005, Certified A+ by “Egyptian Engineering Association” September 2006, Motherboard Repairs Course at “Arab Group for Maintenance” November 2006, Certified Semester1 and Semester2 of CCNA by “Cisco Academy” January 2010.