Ubuntu
unity-mail package

unity-mail crashed with secretstorage.exceptions.ItemNotFoundException in function_out(): The '/org/freedesktop/secrets/aliases/default' object does not exist

Bug #1165548 reported by igora
26
This bug affects 2 people
Affects Status Importance Assigned to Milestone
unity-mail (Ubuntu)
Fix Released
High
Dmitry Shachnev
Raring
Fix Released
High
Unassigned

Bug Description

== Changelog / Development fix ==

This is a no-change backport of the version in saucy:

unity-mail (1.3.3) saucy; urgency=low

  * New bugfix release.
    - Prevent potential crash in check_email when email is not valid.
    - If the default collection does not exist, try to create it. This
      really fixes the ItemNotFoundException problems (LP: #1165548).
    - Fix the version number in the help message.

 -- Dmitry Shachnev <email address hidden> Wed, 08 May 2013 18:21:48 +0400

Diff between 1.3.2 and 1.3.3: https://launchpadlibrarian.net/139404531/unity-mail_1.3.2_1.3.3.diff.gz

== Impact ==

This fixes a major issue (currently also crash №1 for unity-mail on errors.ubuntu.com) when it crashes when the default Secret Service collection doesn't exist, and two minor issues.

== Test case for this bug ==

1. Run the Ubuntu live image.
2. Install Unity Mail and run it.
3. It shouldn't crash.
   Instead it should show a "create new collection" prompt.
4. Running it second time should not display that prompt.

== Test case for the "Fix version number in the help message" part ==

1. Run "unity-mail --version" command.
2. The output should be "Unity Mail, version 1.3".

== Regression potential ==

No regression potential (given that the new behaviour is tested on systems both with and witout the default keyring).

== Original Description ==

ProblemType: Crash
DistroRelease: Ubuntu 13.04
Package: unity-mail 1.3.2
ProcVersionSignature: Ubuntu 3.8.0-16.26-generic 3.8.5
Uname: Linux 3.8.0-16-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 2.9.2-0ubuntu5
Architecture: i386
CrashCounter: 1
Date: Sun Apr 7 00:09:35 2013
ExecutablePath: /usr/share/unity-mail/unity-mail
InstallationDate: Installed on 2013-04-06 (0 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha i386 (20130402.1)
InterpreterPath: /usr/bin/python3.3
MarkForUpload: True
PackageArchitecture: all
ProcCmdline: /usr/bin/python3 /usr/bin/unity-mail -c
ProcEnviron:
 LANGUAGE=ru_UA:ru
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=ru_UA.UTF-8
 SHELL=/bin/bash
PythonArgs: ['/usr/bin/unity-mail', '-c']
SourcePackage: unity-mail
Title: unity-mail crashed with secretstorage.exceptions.ItemNotFoundException in function_out(): The '/org/freedesktop/secrets/aliases/default' object does not exist
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

See original description
Revision history for this message
igora (igora75) wrote :
Apport retracing service (apport)
tags: removed: need-duplicate-check
Changed in unity-mail (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Dmitry Shachnev (mitya57) wrote :

Looks like this is a popular issue and hack in 1.3.2 didn't help. I am now going to add support for creating a collection if it doesn't exist.

information type: Private → Public
Changed in unity-mail (Ubuntu):
status: New → In Progress
importance: Medium → High
assignee: nobody → Dmitry Shachnev (mitya57)
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package unity-mail - 1.3.3

---------------
unity-mail (1.3.3) saucy; urgency=low

  * New bugfix release.
    - Prevent potential crash in check_email when email is not valid.
    - If the default collection does not exist, try to create it. This
      really fixes the ItemNotFoundException problems (LP: #1165548).
    - Fix the version number in the help message.
 -- Dmitry Shachnev <email address hidden> Wed, 08 May 2013 18:21:48 +0400

Changed in unity-mail (Ubuntu):
status: In Progress → Fix Released
Dmitry Shachnev (mitya57)
description: updated
Changed in unity-mail (Ubuntu Raring):
status: New → Triaged
importance: Undecided → High
Revision history for this message
Brian Murray (brian-murray) wrote : Missing SRU information

Thanks for uploading the fix for this bug report to -proposed. However, when reviewing the package in -proposed and the details of this bug report I noticed that the bug description is missing information required for the SRU process. You can find full details at http://wiki.ubuntu.com/StableReleaseUpdates#Procedure but essentially this bug is missing some of the following: a statement of impact, a test case and details regarding the regression potential. Thanks in advance!

Revision history for this message
Dmitry Shachnev (mitya57) wrote :

All missing information is in bug 1181558, especially created for this purpose.

description: updated
Revision history for this message
Chris Halse Rogers (raof) wrote :

Please don't do that - if the SRU upload fixes this bug, then the SRU upload should mention this bug in its .changes file.

There's no need for a separate SRU paperwork bug. The separate bug only creates an opportunity for confusion.

Revision history for this message
Dmitry Shachnev (mitya57) wrote :

> Please don't do that - if the SRU upload fixes this bug, then the SRU upload should mention this bug in its .changes file.

OK, moved everything to this bug then and re-uploaded.

description: updated
Revision history for this message
Brian Murray (brian-murray) wrote : Please test proposed package

Hello igora, or anyone else affected,

Accepted unity-mail into raring-proposed. The package will build now and be available at http://launchpad.net/ubuntu/+source/unity-mail/1.3.3~13.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

Changed in unity-mail (Ubuntu Raring):
status: Triaged → Fix Committed
tags: added: verification-needed
Revision history for this message
Dmitry Shachnev (mitya57) wrote :

As nobody wants to verify the fix, and I've verified it myself, marking verification-done.

tags: added: verification-done
removed: verification-needed
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package unity-mail - 1.3.3~13.04

---------------
unity-mail (1.3.3~13.04) raring-proposed; urgency=low

  * New bugfix release.
    - Prevent potential crash in check_email when email is not valid.
    - If the default collection does not exist, try to create it. This
      really fixes the ItemNotFoundException problems (LP: #1165548).
    - Fix the version number in the help message.
 -- Dmitry Shachnev <email address hidden> Wed, 05 Jun 2013 10:00:37 +0400

Changed in unity-mail (Ubuntu Raring):
status: Fix Committed → Fix Released
Revision history for this message
Colin Watson (cjwatson) wrote : Update Released

The verification of this Stable Release Update has completed successfully and the package has now been released to -updates. Subsequently, the Ubuntu Stable Release Updates Team is being unsubscribed and will not receive messages about this bug report. In the event that you encounter a regression using the package from -updates please report a new bug using ubuntu-bug and tag the bug report regression-update so we can easily find any regresssions.

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