Ubuntu
apport package

"Permission denied" errors for users not in adm group

Bug #444678 reported by Anand Kumria
22
This bug affects 4 people
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Fix Released
Low
Unassigned

Bug Description

Binary package hint: apport

1)

eve[~]% lsb_release -rd
Description: Ubuntu karmic (development branch)
Release: 9.10

2)

eve[~]% apt-cache policy apport
apport:
  Installed: 1.9.2-0ubuntu1
  Candidate: 1.9.2-0ubuntu1
  Version table:
 *** 1.9.2-0ubuntu1 0
        500 http://uk.archive.ubuntu.com karmic/main Packages
        100 /var/lib/dpkg/status

3)

The bug report dialog to appear

4)

The bug report dialog appeared but before it did, this also did:

eve[~]% ubuntu-bug pulseaudio
hook /usr/share/apport/package-hooks//source_pulseaudio.py crashed:
Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/apport/report.py", line 641, in add_hooks_info
    symb['add_info'](self)
  File "/usr/share/apport/package-hooks//source_pulseaudio.py", line 14, in add_info
    recent_syslog(re.compile(r'pulseaudio\['))
  File "/usr/lib/python2.6/dist-packages/apport/hookutils.py", line 290, in recent_syslog
    for line in open('/var/log/syslog'):
IOError: [Errno 13] Permission denied: '/var/log/syslog'

ProblemType: Bug
ApportLog: Error: [Errno 13] Permission denied: '/var/log/apport.log'
Architecture: i386
Date: Tue Oct 6 17:12:24 2009
DistroRelease: Ubuntu 9.10
Package: apport 1.9.2-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=C
 PATH=(custom, user)
 LANG=C
 SHELL=/usr/bin/zsh
ProcVersionSignature: Ubuntu 2.6.31-11.38-generic
SourcePackage: apport
Uname: Linux 2.6.31-11-generic i686

Revision history for this message
Anand Kumria (wildfire) wrote :
Revision history for this message
Marco Rodrigues (gothicx) wrote :

Hi! Please execute at console:

$ ls -l /var/log/syslog

And show here the output.

Revision history for this message
Anand Kumria (wildfire) wrote :

Hi,

eve[~]% ls -l /var/log/syslog
-rw-r----- 1 syslog adm 308773 Oct 6 20:18 /var/log/syslog

Since it seems to readable by the 'adm' group, I also checked to see which ones I am in. I am apparently not in that group (I upgradeded from 9.04 to the 9.10 beta a few days ago).

eve[~]% groups
anand disk dialout fax cdrom floppy tape audio dip video plugdev netdev camera scanner lpadmin powerdev fuse vboxusers sambashare admin libvirtd
eve[~]% id
uid=1000(anand) gid=1000(anand) groups=6(disk),20(dialout),21(fax),24(cdrom),25(floppy),26(tape),29(audio),30(dip),44(video),46(plugdev),105(netdev),106(camera),107(scanner),114(lpadmin),119(powerdev),124(fuse),127(vboxusers),134(sambashare),147(admin),148(libvirtd),1000(anand)

Revision history for this message
Marco Rodrigues (gothicx) wrote :

This issue could be related to Bug 444543

Revision history for this message
Marco Rodrigues (gothicx) wrote :

Forget it.. wrong bug.

Martin Pitt (pitti)
summary: - when reporting bugs about pulseaudio, a traceback is seen
+ "Permission denied" errors for users not in adm group
Changed in apport (Ubuntu):
importance: Undecided → Low
status: New → Triaged
Revision history for this message
Rookcifer (rookcifer) wrote :

Getting this same bug repeatedly on Lucid. Whenever apport runs, it always ends with this error:

IOError(13, 'Permission denied')

Revision history for this message
Rookcifer (rookcifer) wrote :

BTW, I just checked and I am in the "adm" group! So that's not the problem here.

Revision history for this message
Jānis Kangarooo (kangarooo) wrote :

hmm strange.. i get same but i tryd sudo ubuntu-bug -c filename and with sudo it worked.
but when i first run it with user acces it didnt asked immidiatly (witch is also strange) but later for passw. so since i later gave passw it needed to work also..

Revision history for this message
Martin Pitt (pitti) wrote :

Fixed in trunk.

Changed in apport (Ubuntu):
status: Triaged → Fix Committed
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package apport - 1.17.2-0ubuntu1

---------------
apport (1.17.2-0ubuntu1) natty; urgency=low

  * New upstream bug fix release:
    - Be more Python 3 compatible (not fully working with Python 3 yet,
      though).
    - apt/dpkg backend: Drop support for pre-0.7.9 python-apt API.
    - Add --tag option to add extra tags to reports. (LP: #572504)
    - hookutils.py, attach_dmesg(): Do not overwrite already existing dmesg.
    - hookutils.py: Be more robust against file permission errors.
      (LP: #444678)
    - ui.py: Do not show all the options in --help when invoked as *-bug.
      (LP: #665953)
    - launchpad.py: Adapt test cases to current standard_title() behaviour.
  * debian/control: Bump python-apt dependency to >= 0.7.9 to ensure that we
    have the current API. Trunk dropped support for the old API.
  * data/general-hooks/ubuntu.py: Ignore obsolete packages when filing bugs
    against update-manager. (LP: #397519)
  * data/general-hooks/ubuntu.py: Do not file a package install failure if
    DpkgTerminalLog doesn't have any data. (LP: #695887)
  * Add debian/apport.postinst: Create /var/crash. This directory is required
    for package failures even if apport is disabled and thus the upstart job
    does not run. (LP: #683367)
 -- Martin Pitt <email address hidden> Fri, 04 Feb 2011 15:46:40 +0100

Changed in apport (Ubuntu):
status: Fix Committed → Fix Released
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