Ubuntu
libreoffice package

[Upstream] Writer: Avery 5167 label bottom vertically truncated

Bug #1005504 reported by Christopher Barrington-Leigh
22
This bug affects 4 people
Affects Status Importance Assigned to Milestone
LibreOffice
Fix Released
Low
libreoffice (Ubuntu)
Fix Released
Low
Unassigned

Bug Description

1) lsb_release -rd
Description: Ubuntu 12.04 LTS
Release: 12.04

2) apt-cache policy libreoffice-writer
libreoffice-writer:
  Installed: 1:3.5.3-0ubuntu1
  Candidate: 1:3.5.3-0ubuntu1
  Version table:
 *** 1:3.5.3-0ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ precise-updates/main i386 Packages
        100 /var/lib/dpkg/status
     1:3.5.2-2ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ precise/main i386 Packages

3) What is expected to happen in Writer is when one clicks File -> New -> Labels -> tab Labels -> drop down Brand Avery Letter Size -> drop down Type 5167 Return Address -> text box Label type:
test test
test
test

-> click New Document and the content is fully displayed.

4) What happens instead is the third line down is cut off. For a screenshot please see https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1005504/+attachment/3166806/+files/avery2.png .

WORKAROUND: Use return address labels (basic format, works with Avery 5167, 5267, 6467, 8167, or 8667) downloaded from www.office.com https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1005504/+attachment/3187732/+files/TS102807111.dotx .

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: libreoffice (not installed)
ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16
Uname: Linux 3.2.0-24-generic x86_64
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
Date: Mon May 28 08:08:30 2012
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110921.2)
SourcePackage: libreoffice
UpgradeStatus: Upgraded to precise on 2012-05-10 (17 days ago)

See original description
Revision history for this message
Christopher Barrington-Leigh (cpbl) wrote :
Revision history for this message
Christopher Barrington-Leigh (cpbl) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Christopher Barrington-Leigh, thank you for reporting this bug and helping make Ubuntu better. Could you please attach the document in the screenshot?

Changed in libreoffice (Ubuntu):
status: New → Incomplete
Revision history for this message
Christopher Barrington-Leigh (cpbl) wrote :

Okay, I tried saving the result.

penalvch (penalvch)
Changed in libreoffice (Ubuntu):
status: Incomplete → New
Revision history for this message
penalvch (penalvch) wrote : Re: Writer: no horizontal spacing of Avery 5167 label
  • TS102807111.dotx Edit (68.7 KiB, application/vnd.openxmlformats-officedocument.wordprocessingml.template)

Return address labels (basic format, works with Avery 5167, 5267, 6467, 8167, or 8667) downloaded from www.office.com .

summary: - Libreoffice writer: no horizontal spacing of labels
+ Writer: no horizontal spacing of Avery 5167 label
Revision history for this message
penalvch (penalvch) wrote :

Christopher Barrington-Leigh, could you please provide a more detailed explanation on how you created the attachment https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1005504/+attachment/3176283/+files/failedAveryLabels.odt ?

Changed in libreoffice (Ubuntu):
status: New → Incomplete
Revision history for this message
Christopher Barrington-Leigh (cpbl) wrote :

Not really.

I wrote, originally:

 From Writer, I chose new->labels and then chose the Avery letter-sized template 5167 to print out some address labels.

After that, put a bit of test text in the "label text" box. Then I click on "new document" in this wizard dialogue ("Sheet" is already selected as the Format). At that point, a graphical layout page is shown, and it looks wrong, as I've described . I chose file, save and gave it a name.

What informatio are you looking for?
thanks,

Revision history for this message
penalvch (penalvch) wrote :

Christopher Barrington-leigh, what I ment to request was a click-by-click example of what you did to create the attachment. What you provided, while understood, is not detailed enough to reproduce the problem. Could you please provide a recording of creating the document via recordmydesktop?

Revision history for this message
Christopher Barrington-Leigh (cpbl) wrote :

Alright.
I hope you enjoy my movie.
thanks

Revision history for this message
penalvch (penalvch) wrote :

Christopher Barrington-Leigh, thank you for taking the time to report this bug and helping to make Ubuntu better. The issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software by following the instructions at http://wiki.documentfoundation.org/BugReport . If you have done so, please tell us the number of the upstream bug (or the link), so we can add a bugwatch that will inform us about the status. Thanks in advance.

description: updated
Changed in libreoffice (Ubuntu):
importance: Undecided → Low
status: Incomplete → Triaged
Changed in df-libreoffice:
status: New → Incomplete
summary: - Writer: no horizontal spacing of Avery 5167 label
+ Writer: Avery 5167 label bottom vertically truncated
Revision history for this message
In , Bz-freedesktop (bz-freedesktop) wrote :

Problem description:
When creating labels using Menu "File" -> "New" -> "Labels", writer will ignore settings for horizontal pitch. Instead, the label areas are placed without separating space between them. This will render the output unusable, since the label areas of the writer document don't fit the labels.

Steps to reproduce:
1. Open the label wizard using Menu "File" -> "New" -> "Labels";
2. Either select a predefined label layout that uses horizontal pitch, like "Avery Letter Size" -> "5167 Return Address", or create a custom label document and set a value for horizontal pitch greater than the label width. Optionally, add a value for vertical pitch to compare effects of both settings.
3. Hit "New Document". Optionally, activate display of Text Boundaries. This will show the grid of labels created by Writer.

Current behavior:
The label columns are placed side by side, without any space between them.

Expected behavior:
There should be a space between the label columns, depending on the horizontal pitch value. If the label width is set to 2cm (or inch or whatever), and the horizontal pitch is set to 2.5cm, there should be a 0.5 space between the label columns.

Platform (if different from the browser): Tested with LibreOffice 3.5.4.2 / Win7 64bit and same LO Version / Ubuntu 10.04.

Browser: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0.5) Gecko/20100101 Firefox/10.0.5

Revision history for this message
fschmitt (florian-schmitt) wrote : Re: Writer: Avery 5167 label bottom vertically truncated

Here's a corresponding bug report on bugzilla.freedesktop.org - i hope i managed to describe the issue in an acceptable way:

https://www.libreoffice.org/bugzilla/show_bug.cgi?id=51332

penalvch (penalvch)
Changed in df-libreoffice:
importance: Undecided → Unknown
status: Incomplete → Unknown
summary: - Writer: Avery 5167 label bottom vertically truncated
+ [Upstream] Writer: Avery 5167 label bottom vertically truncated
Bug Watch Updater (bug-watch-updater)
Changed in df-libreoffice:
importance: Unknown → Low
status: Unknown → Confirmed
Revision history for this message
In , Olivier-hallot (olivier-hallot) wrote :

I confirm this behaviour and it was fixed in 3.6.0.4 (aka 3.6.0 release)

Please check.

Revision history for this message
In , Olivier-hallot (olivier-hallot) wrote :

*** Bug 51456 has been marked as a duplicate of this bug. ***

Revision history for this message
In , Bz-freedesktop (bz-freedesktop) wrote :

Tested with LO 3.6.0.4, works fine now - thanks a lot!

Revision history for this message
In , Bz-freedesktop (bz-freedesktop) wrote :

Works with both Windows 7 64bit and Ubuntu 12.04 64bit - thus marked as verified fixed.

Bug Watch Updater (bug-watch-updater)
Changed in df-libreoffice:
status: Confirmed → Fix Released
Revision history for this message
Brian J. Murrell (brian-interlinx) wrote :

So when will this bug be fixed in 12.04, the LTS release that is supposed to be being supported currently?

Revision history for this message
Björn Michaelsen (bjoern-michaelsen) wrote :

fix is in 3.6 released with quantal

Changed in libreoffice (Ubuntu):
status: Triaged → Fix Released
Revision history for this message
Brian J. Murrell (brian-interlinx) wrote : Re: [Bug 1005504] Re: [Upstream] Writer: Avery 5167 label bottom vertically truncated

On 13-01-25 11:33 AM, Björn Michaelsen wrote:
> fix is in 3.6 released with quantal

This doesn't, answer my question about 12.04 which is the current LTS
release and should be currently (and for quite a while still) supported.

When will this fix go into the current LTS?

Revision history for this message
Björn Michaelsen (bjoern-michaelsen) wrote :

doesnt qualify: https://wiki.ubuntu.com/StableReleaseUpdates

Revision history for this message
Brian J. Murrell (brian-interlinx) wrote :

On 13-01-25 12:20 PM, Björn Michaelsen wrote:
> doesnt qualify: https://wiki.ubuntu.com/StableReleaseUpdates

Oh, so LTS == Long Term Support, except where it's not?

What's the point of LTS if users have to put up with a "whole slew" of
issues which "doesnt qualify" to be fixed for (at minimum) the 2 years
it will be until another LTS is released?

Revision history for this message
Björn Michaelsen (bjoern-michaelsen) wrote :

please dont discuss release and update policy on a bug. If you want to take it to mailing lists or other proper channels. Thanks.

Revision history for this message
Brian J. Murrell (brian-interlinx) wrote :

OK. So debate about LTS aside, back to the issue at hand: how am I as a user of an LTS system supposed to be able to print labels given this bug?

Revision history for this message
penalvch (penalvch) wrote :

Brian J. Murrell, because this does not fit the criteria for an SRU as previously documented, if you need a fix for the bug in previous versions of Ubuntu, please follow the instructions for "Requesting a Backport" at https://wiki.ubuntu.com/UbuntuBackports#Requesting_a_Backport .

Revision history for this message
In , 0-gary (0-gary) wrote :

It appears that the label positioning may be using width instead of pitch to position the label columns.

Revision history for this message
In , Rhkramer-t (rhkramer-t) wrote :

*** Bug 131405 has been marked as a duplicate of this bug. ***

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