error in update manager

ernani,

thanks for the report. To figure out what is wrong a little more info is needed. Could you explain a little further what you are doing when this problem occurs. update-manager is a tool specifically for doing ubuntu version upgrades, for example from 6.10 to 7.04. Since you say you are already using 7.04 which is the latest available version what are you trying to use update-manager for and what are you expecting to happen that isn't happening?

If you are trying to update the applications on your system then you want to use synaptic or adept depending on whether we are talking Ubuntu or Kubuntu here

hello,

I installed Ubuntu 7.04 from scratch, I had no previous version before, and I used to run synaptic to check for updates for the packages installed in the system, just that..the system itself told me to report that error message against update-manager.
since the error first ocurred, it always appears soon after the system is loaded.
thanks a lot,

Ernani Kern
<email address hidden>

----- Mensagem original ----
De: Richard Birnie <email address hidden>
Para: <email address hidden>
Enviadas: Segunda-feira, 30 de Abril de 2007 18:33:32
Assunto: [Bug 110906] Re: error in update manager

ernani,

thanks for the report. To figure out what is wrong a little more info is
needed. Could you explain a little further what you are doing when this
problem occurs. update-manager is a tool specifically for doing ubuntu
version upgrades, for example from 6.10 to 7.04. Since you say you are
already using 7.04 which is the latest available version what are you
trying to use update-manager for and what are you expecting to happen
that isn't happening?

If you are trying to update the applications on your system then you
want to use synaptic or adept depending on whether we are talking Ubuntu
or Kubuntu here

** Changed in: update-manager (Ubuntu)
       Status: Unconfirmed => Needs Info

--
error in update manager
https://bugs.launchpad.net/bugs/110906
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Ernani,

thanks for feeding back. This behaviour is a little odd. It could be a problem with Synaptic. I'm assuming you haven't done any messing around with file permissions in /var/lib/dpkg. It might be useful to see the contents of /var/log/dpkg.log if there's anything there to see what's happening before the crash, if you could attach that file that would be great.

You say it happens soon after the system is loaded. Do you mean that you login and then the error message spontaneously pops up while you are doing something else or does it occur when you try to use Synaptic to update. If possible could you take a screenshot of what you see when the error occurs and attach that here as well.

Here's something else to try. From a terminal type
sudo apt-get update
and then when that's finished
sudo apt-get upgrade

This does the same thing as updating using Synaptic. Could you paste the terminal output from those commands here. If it produces a long output copy it to a file and attach that, it's easy to read.

Finally what happens if you run 'sudo dpkg --configure -a' then try to do an update. I'm not expecting much but you never know.

Sorry I know that's a lot of questions, just trying to figure out what's wrong.
Thanks for helping to improve Ubuntu.
Richard

We are closing this bug report as it lacks the information, described in the previous comments, we need to investigate the problem further. However, please reopen it if you can give us the missing information and don't hesitate to submit bug reports in the future.