can't mount DVD drive or play DVD's

I made a mistake above....HAL files need to be corrected to mdadm files. I hit next before mdadm files loaded....sorry.

Thanks for taking the time to report this bug and helping to make Ubuntu better. mplayer uses '/dev/dvd' as the default device when trying to play DVDs. DO you have this device and is it symlinked to '/dev/hdd'? You could check with 'ls -alh /dev/dvd'. Thanks in advance.

Brian, Here is what I got :

lrwxrwxrwx 1 root root 3 2007-05-31 16:31 /dev/dvd -> hdc

after I ran command...........RG

On Thu, 2007-05-31 at 21:12 +0000, Brian Murray wrote:
> Thanks for taking the time to report this bug and helping to make Ubuntu
> better. mplayer uses '/dev/dvd' as the default device when trying to
> play DVDs. DO you have this device and is it symlinked to '/dev/hdd'?
> You could check with 'ls -alh /dev/dvd'. Thanks in advance.
>
> ** Changed in: Ubuntu
> Assignee: (unassigned) => Brian Murray
> Status: Unconfirmed => Needs Info
>

Brian, I also wanted to tell you the following about my problem :

1.)DVD's will not play on any of my players..mplayer, vlc and movie
player.
2.)I can't mount my DVD's when I go to places, computer, and left click
DVD-ROM and click mount. It says no media present.
2.)I could play DVD's when I was using Dapper version of Ubuntu.

FYI.....RG

PS...I searched the forums and saw a lot of people having the same
problem with DVD play as I am having.

On Thu, 2007-05-31 at 21:12 +0000, Brian Murray wrote:
> Thanks for taking the time to report this bug and helping to make Ubuntu
> better. mplayer uses '/dev/dvd' as the default device when trying to
> play DVDs. DO you have this device and is it symlinked to '/dev/hdd'?
> You could check with 'ls -alh /dev/dvd'. Thanks in advance.
>
> ** Changed in: Ubuntu
> Assignee: (unassigned) => Brian Murray
> Status: Unconfirmed => Needs Info
>

Brian,

I was not familiar with the term "symlinked" so I looked it up. Does
the output I got tell me that /dev/dvd is symlinked to /dev/hdc? If so,
hdc is my cdrom drive and hdd is my DVD-ROM drive. Should I change the
symlink to "ln -s /dev/hdd /dev/dvd" to symlink /dev/hdd to /dev/dvd????

Again, Thanks for the help...RG

On Thu, 2007-05-31 at 21:12 +0000, Brian Murray wrote:
> Thanks for taking the time to report this bug and helping to make Ubuntu
> better. mplayer uses '/dev/dvd' as the default device when trying to
> play DVDs. DO you have this device and is it symlinked to '/dev/hdd'?
> You could check with 'ls -alh /dev/dvd'. Thanks in advance.
>
> ** Changed in: Ubuntu
> Assignee: (unassigned) => Brian Murray
> Status: Unconfirmed => Needs Info
>

Brian, Correction to my last email....I checked and /dev/hdc is my
DVD-ROM drive.....RG

On Mon, 2007-06-04 at 13:22 +0000, R. Gavilan wrote:
> Brian,
>
> I was not familiar with the term "symlinked" so I looked it up. Does
> the output I got tell me that /dev/dvd is symlinked to /dev/hdc? If so,
> hdc is my cdrom drive and hdd is my DVD-ROM drive. Should I change the
> symlink to "ln -s /dev/hdd /dev/dvd" to symlink /dev/hdd to /dev/dvd????
>
> Again, Thanks for the help...RG
>
> On Thu, 2007-05-31 at 21:12 +0000, Brian Murray wrote:
> > Thanks for taking the time to report this bug and helping to make Ubuntu
> > better. mplayer uses '/dev/dvd' as the default device when trying to
> > play DVDs. DO you have this device and is it symlinked to '/dev/hdd'?
> > You could check with 'ls -alh /dev/dvd'. Thanks in advance.
> >
> > ** Changed in: Ubuntu
> > Assignee: (unassigned) => Brian Murray
> > Status: Unconfirmed => Needs Info
> >
>

Is it only video DVDs that you are unable to mount or can you mount other media in the device?

Brian, When I put a CD into my DVD-ROM drive it automatically mounts and
the music player loads. The CD icon is on my desktop.
RG
On Tue, 2007-06-05 at 20:55 +0000, Brian Murray wrote:
> Is it only video DVDs that you are unable to mount or can you mount
> other media in the device?
>

Since you are only having trouble with video DVDs it seems that you may be missing the libdvdread3 package. Could you check via 'dpkg -l libdvdread3' in a terminal.

Brian, Thanks for all of your help. I got the following when I ran
'dpkg -l libdvdread3':

Desired=Unknown/Install/Remove/Purge/Hold
|
Status=Not/Installed/Config-files/Unpacked/Failed-config/Half-installed
|/ Err?=(none)/Hold/Reinst-required/X=both-problems (Status,Err:
uppercase=bad)
||/ Name Version Description
+++-==============-==============-============================================
ii libdvdread3 0.9.7-2ubuntu1 library for reading DVDs

RG

On Wed, 2007-06-06 at 14:42 +0000, Brian Murray wrote:
> Since you are only having trouble with video DVDs it seems that you may
> be missing the libdvdread3 package. Could you check via 'dpkg -l
> libdvdread3' in a terminal.
>

Brian, I had to reinstall Feisty after I installed a new video card. After I reinstalled all of my programs, DVD playback requirements and codecs per this URL :
  "https://help.ubuntu.com/7.04/musicvideophotos/C/video.html#video-dvd", I still can't mount or play DVD's????????? As before, I can mount and play CD's in the DVD drive and can play videos from the web and on my hard drive. This is the new readout when I entered 'dpkg -1 libdvdread3'

   Desired=Unknown/Install/Remove/Purge/Hold
 | Status=Not/Installed/Config-files/Unpacked/Failed-config/Half-installed
 |/ Err?=(none)/Hold/Reinst-required/X=both-problems (Status,Err: uppercase=bad)
 ||/ Name Version Description
 +++-==============-==============-============================================
 ii libdvdread3 0.9.7-2ubuntu1 library for reading DVDs

Could you please add the full output of 'dmesg' after attempting to play a video DVD as an attachment to your bug report? Thanks again.

Brian, here it is...I made some updates per this web site : http://www.stchman.com/dvd_rip.html........no help.......RG
I hope I'm not wasting your time due to cockpit trouble.

[ 0.000000] Linux version 2.6.20-16-generic (root@terranova) (gcc version 4.1.2 (Ubuntu 4.1.2-0ubuntu4)) #2 SMP Thu Jun 7 20:19:32 UTC 2007 (Ubuntu 2.6.20-16.29-generic)
[ 0.000000] BIOS-provided physical RAM map:
[ 0.000000] sanitize start
[ 0.000000] sanitize end
[ 0.000000] copy_e820_map() start: 0000000000000000 size: 000000000009fc00 end: 000000000009fc00 type: 1
[ 0.000000] copy_e820_map() type is E820_RAM
[ 0.000000] copy_e820_map() start: 000000000009fc00 size: 0000000000000400 end: 00000000000a0000 type: 2
[ 0.000000] copy_e820_map() start: 00000000000f0000 size: 0000000000010000 end: 0000000000100000 type: 2
[ 0.000000] copy_e820_map() start: 0000000000100000 size: 000000002fef0000 end: 000000002fff0000 type: 1
[ 0.000000] copy_e820_map() type is E820_RAM
[ 0.000000] copy_e820_map() start: 000000002fff0000 size: 0000000000003000 end: 000000002fff3000 type: 4
[ 0.000000] copy_e820_map() start: 000000002fff3000 size: 000000000000d000 end: 0000000030000000 type: 3
[ 0.000000] copy_e820_map() start: 00000000fec00000 size: 0000000000001000 end: 00000000fec01000 type: 2
[ 0.000000] copy_e820_map() start: 00000000fee00000 size: 0000000000001000 end: 00000000fee01000 type: 2
[ 0.000000] copy_e820_map() start: 00000000ffff0000 size: 0000000000010000 end: 0000000100000000 type: 2
[ 0.000000] BIOS-e820: 0000000000000000 - 000000000009fc00 (usable)
[ 0.000000] BIOS-e820: 000000000009fc00 - 00000000000a0000 (reserved)
[ 0.000000] BIOS-e820: 00000000000f0000 - 0000000000100000 (reserved)
[ 0.000000] BIOS-e820: 0000000000100000 - 000000002fff0000 (usable)
[ 0.000000] BIOS-e820: 000000002fff0000 - 000000002fff3000 (ACPI NVS)
[ 0.000000] BIOS-e820: 000000002fff3000 - 0000000030000000 (ACPI data)
[ 0.000000] BIOS-e820: 00000000fec00000 - 00000000fec01000 (reserved)
[ 0.000000] BIOS-e820: 00000000fee00000 - 00000000fee01000 (reserved)
[ 0.000000] BIOS-e820: 00000000ffff0000 - 0000000100000000 (reserved)
[ 0.000000] 0MB HIGHMEM available.
[ 0.000000] 767MB LOWMEM available.
[ 0.000000] found SMP MP-table at 000f5340
[ 0.000000] Entering add_active_range(0, 0, 196592) 0 entries of 256 used
[ 0.000000] Zone PFN ranges:
[ 0.000000] DMA 0 -> 4096
[ 0.000000] Normal 4096 -> 196592
[ 0.000000] HighMem 196592 -> 196592
[ 0.000000] early_node_map[1] active PFN ranges
[ 0.000000] 0: 0 -> 196592
[ 0.000000] On node 0 totalpages: 196592
[ 0.000000] DMA zone: 32 pages used for memmap
[ 0.000000] DMA zone: 0 pages reserved
[ 0.000000] DMA zone: 4064 pages, LIFO batch:0
[ 0.000000] Normal zone: 1503 pages used for memmap
[ 0.000000] Normal zone: 190993 pages, LIFO batch:31
[ 0.000000] HighMem zone: 0 pages used for memmap
[ 0.000000] DMI 2.3 present.
[ 0.000000] ACPI: RSDP (v000 KM400A ) @ 0x000f6d00
[ 0.000000] ACPI: RSDT (v001 KM400A AWRDACPI 0x42302e31 AWRD 0x0...

And you performed Step 2 at https://help.ubuntu.com/7.04/musicvideophotos/C/video.html#video-dvd ?

Brian, I did step 2. I just did it again and still can't play DVD...........RG

----- Original Message ----
From: Brian Murray <email address hidden>
To: <email address hidden>
Sent: Thursday, June 21, 2007 6:36:41 PM
Subject: [Bug 114816] Re: can't mount DVD drive or play DVD's

And you performed Step 2 at
https://help.ubuntu.com/7.04/musicvideophotos/C/video.html#video-dvd ?

--
can't mount DVD drive or play DVD's
https://bugs.launchpad.net/bugs/114816
You received this bug notification because you are a direct subscriber
of the bug.

Perhaps you are running into the udf permission issue ( https://bugs.launchpad.net/bugs/10550 )

What happens if you put "totem %m" in the Video DVD Disks section of System → Preferences → Removable Drives and Media → Multimedia?

If that gives a permission error, try it with "gksudo totem %m¨.

Alan, I entered "totem %m"(it was VLC as player) into where you said and I still can't play DVD's. I opened totem and the DVD section is whited out and can't be selected. I went to places, computer and I still can't mount the DVD.
FYI........RG

----- Original Message ----
From: Alan Pater <email address hidden>
To: <email address hidden>
Sent: Friday, June 29, 2007 4:41:52 AM
Subject: [Bug 114816] Re: can't mount DVD drive or play DVD's

Perhaps you are running into the udf permission issue (
https://bugs.launchpad.net/bugs/10550 )

What happens if you put "totem %m" in the Video DVD Disks section of
System → Preferences → Removable Drives and Media → Multimedia?

If that gives a permission error, try it with "gksudo totem %m¨.

--
can't mount DVD drive or play DVD's
https://bugs.launchpad.net/bugs/114816
You received this bug notification because you are a direct subscriber
of the bug.

On my system the DVD auto mounts and then tries to auto-play using
Totem. I do not need to open it from the application, it is all
automatic. (I then get a permission error, but that is different
problem, with a different workaround.)

I also do not have any entries in /etc/fstab for the dvd/cdrom drives
( never mind floppy, what year is it ;-) ) The disks still mount using
the magic of pmount, which should be standard on recent versions of
Ubuntu. What happens if you comment out those fstab entries?

On 6/29/07, R. Gavilan <email address hidden> wrote:
> Alan, I entered "totem %m"(it was VLC as player) into where you said and I still can't play DVD's. I opened totem and the DVD section is whited out and can't be selected. I went to places, computer and I still can't mount the DVD.
> FYI........RG

I think the issue is that DVD's are not mounted, once that is
resolved, we can see if they actually play.

Comment out the 2 lines for the DVD/CD drives:

# /dev/hdd /media/cdrom0 udf,iso9660 user,noauto 0 0
# /dev/hdc /media/cdrom1 udf,iso9660 user,noauto 0 0

On 7/1/07, ROY GAVILAN wrote:
>
>
>
> Alan, I know a DVD is supposed to play automatically. Since it didn't play
> auto, I tried it manually. Here is a listing of my /etc/fstab file :
>
>
> # /etc/fstab: static file system information.
> #
> # <file system> <mount point> <type> <options> <dump> <pass>
> proc /proc proc defaults 0 0
> # /dev/hda1
> UUID=f38d3647-dccd-4765-a373-d0106e380dfc /
> ext3 defaults,errors=remount-ro 0 1
> # /dev/hda5
> UUID=782888eb-631c-422a-9148-fb4c8ab9fb6f none
> swap sw 0 0
> /dev/hdd /media/cdrom0 udf,iso9660 user,noauto 0 0
> /dev/hdc /media/cdrom1 udf,iso9660 user,noauto 0 0
> /dev/fd0 /media/floppy0 auto rw,user,noauto 0 0
>
> I completely reloaded Feisty after I posted my bug because I couln't get a
> new video card to work. After a fresh install, I still had the same no play
> DVD problem. Above is the printout of my new fstab file. What do you want
> me to comment out??
> Thanks, RG
>
>
>
> On my system the DVD auto mounts and then tries to auto-play using
> Totem. I do not need to open it from the application, it is all
> automatic. (I then get a permission error, but that is different
> problem, with a different workaround.)
>
> I also do not have any entries in /etc/fstab for the dvd/cdrom drives
> ( never mind floppy, what year is it ;-) ) The disks still mount using
> the magic of pmount, which should be standard on recent versions of
> Ubuntu. What happens if you comment out those fstab entries?

Alan, Done.....rg

----- Original Message ----
From: Alan Pater <email address hidden>
To: <email address hidden>
Sent: Sunday, July 1, 2007 4:57:21 PM
Subject: [Bug 114816] Re: can't play DVD's, Bug# 114816

I think the issue is that DVD's are not mounted, once that is
resolved, we can see if they actually play.

Comment out the 2 lines for the DVD/CD drives:

# /dev/hdd /media/cdrom0 udf,iso9660 user,noauto 0 0
# /dev/hdc /media/cdrom1 udf,iso9660 user,noauto 0 0

On 7/1/07, ROY GAVILAN wrote:
>
>
>
> Alan, I know a DVD is supposed to play automatically. Since it didn't play
> auto, I tried it manually. Here is a listing of my /etc/fstab file :
>
>
> # /etc/fstab: static file system information.
> #
> # <file system> <mount point> <type> <options> <dump> <pass>
> proc /proc proc defaults 0 0
> # /dev/hda1
> UUID=f38d3647-dccd-4765-a373-d0106e380dfc /
> ext3 defaults,errors=remount-ro 0 1
> # /dev/hda5
> UUID=782888eb-631c-422a-9148-fb4c8ab9fb6f none
> swap sw 0 0
> /dev/hdd /media/cdrom0 udf,iso9660 user,noauto 0 0
> /dev/hdc /media/cdrom1 udf,iso9660 user,noauto 0 0
> /dev/fd0 /media/floppy0 auto rw,user,noauto 0 0
>
> I completely reloaded Feisty after I posted my bug because I couln't get a
> new video card to work. After a fresh install, I still had the same no play
> DVD problem. Above is the printout of my new fstab file. What do you want
> me to comment out??
> Thanks, RG
>
>
>
> On my system the DVD auto mounts and then tries to auto-play using
> Totem. I do not need to open it from the application, it is all
> automatic. (I then get a permission error, but that is different
> problem, with a different workaround.)
>
> I also do not have any entries in /etc/fstab for the dvd/cdrom drives
> ( never mind floppy, what year is it ;-) ) The disks still mount using
> the magic of pmount, which should be standard on recent versions of
> Ubuntu. What happens if you comment out those fstab entries?

--
can't mount DVD drive or play DVD's
https://bugs.launchpad.net/bugs/114816
You received this bug notification because you are a direct subscriber
of the bug.

Alan, I commented out these lines and I still can't mount or play DVD's
RG

----- Original Message ----
From: Alan Pater <email address hidden>
To: <email address hidden>
Sent: Sunday, July 1, 2007 4:57:21 PM
Subject: [Bug 114816] Re: can't play DVD's, Bug# 114816

I think the issue is that DVD's are not mounted, once that is
resolved, we can see if they actually play.

Comment out the 2 lines for the DVD/CD drives:

# /dev/hdd /media/cdrom0 udf,iso9660 user,noauto 0 0
# /dev/hdc /media/cdrom1 udf,iso9660 user,noauto 0 0

On 7/1/07, ROY GAVILAN wrote:
>
>
>
> Alan, I know a DVD is supposed to play automatically. Since it didn't play
> auto, I tried it manually. Here is a listing of my /etc/fstab file :
>
>
> # /etc/fstab: static file system information.
> #
> # <file system> <mount point> <type> <options> <dump> <pass>
> proc /proc proc defaults 0 0
> # /dev/hda1
> UUID=f38d3647-dccd-4765-a373-d0106e380dfc /
> ext3 defaults,errors=remount-ro 0 1
> # /dev/hda5
> UUID=782888eb-631c-422a-9148-fb4c8ab9fb6f none
> swap sw 0 0
> /dev/hdd /media/cdrom0 udf,iso9660 user,noauto 0 0
> /dev/hdc /media/cdrom1 udf,iso9660 user,noauto 0 0
> /dev/fd0 /media/floppy0 auto rw,user,noauto 0 0
>
> I completely reloaded Feisty after I posted my bug because I couln't get a
> new video card to work. After a fresh install, I still had the same no play
> DVD problem. Above is the printout of my new fstab file. What do you want
> me to comment out??
> Thanks, RG
>
>
>
> On my system the DVD auto mounts and then tries to auto-play using
> Totem. I do not need to open it from the application, it is all
> automatic. (I then get a permission error, but that is different
> problem, with a different workaround.)
>
> I also do not have any entries in /etc/fstab for the dvd/cdrom drives
> ( never mind floppy, what year is it ;-) ) The disks still mount using
> the magic of pmount, which should be standard on recent versions of
> Ubuntu. What happens if you comment out those fstab entries?

--
can't mount DVD drive or play DVD's
https://bugs.launchpad.net/bugs/114816
You received this bug notification because you are a direct subscriber
of the bug.

Beginning with the Hardy Heron 8.04 development cycle, all open Ubuntu kernel bugs need to be reported against the "linux" kernel package. We are automatically migrating this bug to the new "linux" package. However, development has already began for the upcoming Intrepid Ibex 8.10 release. It would be helpful if you could test the upcoming release and verify if this is still an issue - http://www.ubuntu.com/testing . If the issue still exists, please update this report by changing the Status of the "linux" task from "Incomplete" to "New". We appreciate your patience and understanding as we make this transition. Thanks!

Not an issue anymore......works in 8.10

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

Per a decision made by the Ubuntu Kernel Team, bugs will longer be assigned to the ubuntu-kernel-team in Launchpad as part of the bug triage process. The ubuntu-kernel-team is being unassigned from this bug report. Refer to https://wiki.ubuntu.com/KernelTeamBugPolicies for more information. Thanks.

Hi Gavilan,

Thanks for reporting not an issue anymore after 8.10
I will set the status to "Wont Fix"