Ubuntu
ubuntu-system-settings package

Contradictory and/or incomplete explanation on the update dialog

Bug #1359344 reported by Adnane Belmadiaf
20
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Canonical System Image
Fix Released
Critical
Pat McGowan
Canonical System Image ww28-2015 "ota5"
ubuntu-system-settings (Ubuntu)
Fix Released
Critical
Matthew Paul Thomas

Bug Description

Once you download an update, their is dialog shown which has the following infos :

[Description] The phone needs to restart to install the system update.
[Button] Install & Restart

The button text should be "Restart & Install" to match the description and real update installation process which means the update is installed after the restart not before.

<https://wiki.ubuntu.com/SoftwareUpdates#installing-mobile-system>: "Whenever the phone is not connected to power and the battery charge is below a safe level, the prompt should have the text “Connect to power before installing the system update.” and only a “Cancel” button. Otherwise, it should have the text “The phone needs to restart to install the system update.”, and “Restart & Install” and “Cancel” buttons."

See original description

Related branches

lp:~mpt/ubuntu-system-settings/1359344-restart-install
PS Jenkins bot: Needs Fixing (continuous-integration)
Jonas G. Drange (community): Approve
Sebastien Bacher (community): Approve
Diff: 21 lines (+2/-2)
1 file modified
plugins/system-update/PageComponent.qml (+2/-2)
lp:ubuntu/wily-proposed/ubuntu-system-settings
Revision history for this message
Adnane Belmadiaf (daker) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thanks, that seems to make sense.

Matthew, what do you think about the suggestion? If you agree, could you update the design?

Changed in ubuntu-system-settings (Ubuntu):
assignee: nobody → Matthew Paul Thomas (mpt)
importance: Undecided → Low
status: New → Confirmed
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

Critical per customer request

Changed in ubuntu-system-settings (Ubuntu):
importance: Low → Critical
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

What is actually happening is a series of things not completely represented by the text. Restart and Install may also be confusing/incorrect to the use fwiw. Phone reboots into recovery, the pending update is applied, the phone reboots to Ubuntu, optionally more processing is performed during that boot.

Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

Adding text from a duplicate bug:

Updater should give user more verbose pre-update-install warning what is going to happen next and what is (not)expected from user. e.g.
"Phone will now reboot in order to install updates. During installation, do not try to power off or reset device. Once update is complete phone will reboot again to complete installation, which can be slower than usual device boot."

Tested on stable arale v2.

summary: - Contradictory explanation on the update dialog
+ Contradictory and/or incomplete explanation on the update dialog
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

Adding system-image as not sure where the dialog is generated

Changed in system-image (Ubuntu):
assignee: nobody → Barry Warsaw (barry)
importance: Undecided → Critical
status: New → Confirmed
Changed in canonical-devices-system-image:
assignee: nobody → Pat McGowan (pat-mcgowan)
importance: Undecided → Critical
milestone: none → ww28-2015
status: New → Confirmed
Revision history for this message
Barry Warsaw (barry) wrote :

It doesn't come from system-image. Removing that bug task.

no longer affects: system-image (Ubuntu)
Matthew Paul Thomas (mpt)
Changed in ubuntu-system-settings (Ubuntu):
status: Confirmed → In Progress
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

Specification updated. <https://wiki.ubuntu.com/SoftwareUpdates?action=diff&rev2=198&rev1=196>

Changed in ubuntu-system-settings (Ubuntu):
assignee: Matthew Paul Thomas (mpt) → nobody
status: In Progress → Triaged
description: updated
tags: added: bitesize
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

Pat, that duplicate bug 1468305 does not seem to be related to this bug, and as I explained there almost all of that suggested text is redundant. If you'd like to discuss that further, please reopen that bug report.

Matthew Paul Thomas (mpt)
Changed in ubuntu-system-settings (Ubuntu):
assignee: nobody → Matthew Paul Thomas (mpt)
status: Triaged → In Progress
Matthew Paul Thomas (mpt)
tags: added: lorcha
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package ubuntu-system-settings - 0.3+15.10.20150702.3-0ubuntu1

---------------
ubuntu-system-settings (0.3+15.10.20150702.3-0ubuntu1) wily; urgency=medium

  [ CI Train Bot ]
  * New rebuild forced.

  [ Ken VanDine ]
  * Test searching for WiFi instead of Sound, online-accounts now has a
    soundcloud account type (LP: #1468029)

  [ Matthew Paul Thomas ]
  * Changes "Install & Restart" to "Restart & Install" and "Not Now" to
    "Cancel". lp:1359344 (LP: #1359344)

  [ jonas-drange ]
  * implement CFB, CFNRy and CFNRc as well as autopilot tests (LP:
    #1463828)

 -- CI Train Bot <email address hidden> Thu, 02 Jul 2015 22:48:32 +0000

Changed in ubuntu-system-settings (Ubuntu):
status: In Progress → Fix Released
Pat McGowan (pat-mcgowan)
Changed in canonical-devices-system-image:
status: Confirmed → Fix Released
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