Ubuntu
ubiquity package

Install crashed on Kubuntu 6.06.1

Bug #189824 reported by George Izzo
2
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: ubiquity

Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 130, in ?
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 55, in install
    ret = wizard.run()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 308, in run
    self.progress_loop()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 541, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s; see "
RuntimeError: Install failed with exit code -11; see /var/log/installer/syslog and /var/log/syslog

Revision history for this message
George Izzo (yowsaah) wrote :

Had 2:57 remaining to complete the installation. (Kubuntu/Ubuntu are very new to me.)

Revision history for this message
TerryG (tgalati4) wrote :

Marking as incomplete. I assume that you didn't run out of hard disk space. I assume you have at least 384 MB of RAM or 256 MB of RAM and valid swap partition of 256 MB already created. I assume that you tried the Live CD first and it booted successfully and ran OK. There are many things that can cause ubiquity to fail. Many times it's a hardware limitation. Try installing with Alternate Installation CD.

Changed in ubiquity:
status: New → Incomplete
Revision history for this message
Evan (ev) wrote :

George,

Are you able to reproduce this bug in Ubuntu 8.04? If so, can you please attach /var/log/syslog and /var/log/partman from a failing install attempt following the directions in http://wiki.ubuntu.com/DebuggingUbiquity/AttachingLogs ?

Thanks!

Revision history for this message
Colin Watson (cjwatson) wrote :

Exit code -11 is a segmentation fault; the only real way that can happen in this particular context is if there's been a problem reading from the CD. This is generally due to a faulty CD/DVD disk or drive, rather than being an installer bug as such. It may help to clean the CD/DVD, to burn the CD/DVD at a lower speed, or to clean the CD/DVD drive lens (cleaning kits are often available from electronics suppliers).

(Sometimes, a hardware problem with the hard disk can also be at fault.)

Changed in ubiquity:
status: Incomplete → Invalid
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