Ubuntu
update-notifier package

update-notifier 3.192.49 does nothing when click on Ubuntu Pro notification

Bug #1960453 reported by Heather Ellsworth
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
update-notifier (Ubuntu)
Fix Released
Medium
Sebastien Bacher

Bug Description

When you click on the Ubuntu Pro notification, nothing happens. I would expect it to open the user's default browser and take them to some product page with more information. See attached video.

Related branches

~seb128/update-notifier:ubuntu-pro-action
Robert Ancell (community): Approve
Diff: 37 lines (+11/-1)
2 files modified
debian/changelog (+8/-0)
src/ubuntu-advantage.c (+3/-1)
Revision history for this message
Heather Ellsworth (hellsworth) wrote :
Revision history for this message
Heather Ellsworth (hellsworth) wrote :

I suppose this is ubuntu advantage not doing the right thing?

Adolfo Jayme Barrientos (fitojb)
Changed in update-notifier (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Sebastien Bacher (seb128) wrote :

The action buttons at the bottom do what they describe. If you click on the notification itself there is no action associated at the moment, which means it's dismissed. Where it gets confusing is that gnome-shell queue it in the indicator queue but there is no action there so it's useless.

We would have a few options there, let's ask design for input

- set a default action to open the UI, which would means clicking on the notification background or in the queue would opens software properties
- set a default action to open the website as suggested in the description
- use a persistent action so it does not autovanish and doesn't get stacked in the shell popdown

Revision history for this message
Sebastien Bacher (seb128) wrote :

Elio and Oliver have a preference for option 1 which probably makes sense

Sebastien Bacher (seb128)
Changed in update-notifier (Ubuntu):
assignee: nobody → Sebastien Bacher (seb128)
status: New → In Progress
Revision history for this message
Heather Ellsworth (hellsworth) wrote :

Option 1 sounds good to me too

Revision history for this message
Julian Andres Klode (juliank) wrote :

I get this notification at each boot now probably because I dismiss the notification rather than click the dismiss button, and it's really irritating me

Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package update-notifier - 3.192.51

---------------
update-notifier (3.192.51) jammy; urgency=medium

  * src/ubuntu-advantage.c:
    - set a default action to the ubuntu pro notification since just
      dismissing on click can be confusing (lp: #1960453)
  * data/com.ubuntu.update-notifier.gschema.xml.in:
    - default to not display Ubuntu Pro notifications and let flavors
      opt in if they want it indeed, we will enable it for the Ubuntu
      session by an override in ubuntu-settings (lp: #1962009)

 -- Sebastien Bacher <email address hidden> Wed, 23 Feb 2022 09:43:23 +0100

Changed in update-notifier (Ubuntu):
status: In Progress → Fix Released
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