Connecting to SSH or Samba server gives "The specified location is not mounted" error

Bug #198531 reported by Mary Gardiner
54
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Nautilus
Fix Released
Medium
sbackup
Invalid
Undecided
Unassigned
nautilus (Ubuntu)
Fix Released
Medium
Ubuntu Desktop Bugs

Bug Description

Binary package hint: nautilus

I am using Ubuntu 8.04 Hardy (development). My version of nautilus is 1:2.21.92svn20080303-0ubuntu1

Expected behaviour:
 1. Go to Places menu
 2. Select 'Connect to Server...'
 3. Select Service Type 'SSH'
 4. Enter valid value for "Server:" and "User:" (the user name on the particular server I'm connecting to is not the same as my local user name) and leave all other values blank
 5. Press 'Connect'
 6. Window appears containing contents of remote directory (probably / since I'm not entering a value at Folder:)

Actual behaviour:
 6. does not occur. Instead an error dialog appears with "Can't display location "sftp://[remote user]@[server name]/ The specified location is not mounted"

I can ssh to [remote user]@[server name] on the command line; there are no errors about host key verification or anything else.

Related branches

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thanks for your bug report. This bug has been reported to the developers of the software. You can track it and make comments here: http://bugzilla.gnome.org/show_bug.cgi?id=520390

Changed in nautilus:
assignee: nobody → desktop-bugs
importance: Undecided → Medium
milestone: none → ubuntu-8.04
status: New → Triaged
Changed in nautilus:
status: Unknown → New
Revision history for this message
Trey Ethridge (tethridge) wrote :

I am also seeing this on Hardy alpha 5 and alpha 6. I use this feature all the time. As a work around I've been manually typing in the uri to connect to the server in nautilus. However, browsing a ssh share is extremely slow compared to a computer running Ubuntu 7.10 on the same network. I would say browsing network shares is unusable as it exists now.

I recommend giving this bug higher priority since browsing remote computers is a valuable feature that would limit adoption of the 8.04 release if this isn't fixed.

I'm not sure if this is related to the GVFS changes that just went in to the Gnome 2.22 release. Maybe the GVFS developers should be added to this bug?

Revision history for this message
Sebastien Bacher (seb128) wrote :

why not just adding bookmark? about ssh being slow that could be similar to bug #201939. can you read and comment on this one?

Changed in nautilus:
status: New → Confirmed
Revision history for this message
Gavin Graham (gavingraham) wrote :

I personally wouldn't want a bookmark for a one-time open of a remote location. I know that bookmarking is what we have to do as the momentary fix but we need this fixed upstream. If you look at the upstream activity (http://bugzilla.gnome.org/show_bug.cgi?id=520390), there has been some movement and some suggestions but no solution as of yet.
Having a 'Connect to server' function is nice but without it working without enabling the bookmarking option and then entering a name is quite counter-intuitive and a step back.

Revision history for this message
Sebastien Bacher (seb128) wrote :

The bug has been fixed upstream now

Changed in nautilus:
status: Triaged → Fix Committed
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package nautilus - 1:2.22.0-0ubuntu3

---------------
nautilus (1:2.22.0-0ubuntu3) hardy; urgency=low

  * debian/patches/90_from_svn_mount_connect_to_server_locations.patch:
    - change from svn, mounts location in the connect to server dialog
      (lp: #198531)

 -- Sebastien Bacher <email address hidden> Mon, 17 Mar 2008 13:55:36 +0100

Changed in nautilus:
status: Fix Committed → Fix Released
Revision history for this message
thevilish (thevilish) wrote :

I have same problem with "FTP (with logon)" or sth like that (I have polish translation, so I'm guessing)

Changed in nautilus:
status: Confirmed → Fix Released
Revision history for this message
dada1958 (nielsjonas) wrote :

Still having trouble with Nautilus and SSH; this afternoon I wanted to copy a new WordPress folder to my web server, 4 MB ... after a few KB's the process hung.

Revision history for this message
Jorge Castro (jorge) wrote :

Confirming that this bug is fixed on the latest 20880422.1 ISOs.

Revision history for this message
Keith (pantherse) wrote :

I have Hardy release with nautilus 1.22.2-0ubuntu6 installed. I'm still unable use the 'Places' dialog box to connect to a shared directory running on a Windows Server (not Samba server). However, entering location works.

Revision history for this message
Sonya Finkey (finkey-deactivatedaccount) wrote :

In current updated Ubuntu Hardy,

On connect to Windows Shares Server, an error box pops up that says "Can't display location...The specified location is not mounted." But whoops, there it was, right on the desktop, no problem showing the shares. Lucky, my settings are to show mounted deviices. Otherwise, I'd believe the message.

Thank goodness for Connect to Server. The Network icon in Places can't detect the Windows Share Server at all! But it does detect my Ubuntu PC in a separate "WORKGROUP". Using Configuration Editor to change the value of /System/smb to the same name as Windows Workgroup in order to join it, didn't change a thing.

For now I have bookmarked the location, and rely on that to get over to the Windows Share Server.
Thanks for your kind attention. If you know where to find the fix mentioned above, please point me to it.

Changed in nautilus:
importance: Unknown → Medium
Revision history for this message
Nech (gerard-guadall) wrote :

I have same problem with sbackup width ssh connection

Revision history for this message
Jean-Peer Lorenz (peer.loz) wrote :

@Nech: this bug was closed 2 years ago and it's unlikely related to your issue. If still relevant, please file a new bug against sbackup. Don't forget to include some helpful information e.g. logs, how the bug exposes itself etc. Thanks.

Changed in sbackup:
status: New → Invalid
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.