Asus F3S Laptop Sound not working on install

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information.

Please include the information requested at [WWW] https://wiki.ubuntu.com/DebuggingHardwareDetection as separate attachments.

thank you richard seguin that was nice from you to answer and sorry for the short description

linux-source-2.6.24

i typed all the informations there on the terminal so i get that :

uname -a : Linux ayoub-laptop 2.6.24-16-386 #1 Thu Apr 10 12:50:06 UTC 2008 i686 GNU/Linux

cat /proc/version_signature : Ubuntu 2.6.24-16.30-386

sudo lspci -vvnn : attached

dmesg : attached

i hope i did all what i have to do

im just a beginner with linux but i try my best to discover the wonderful world of ubuntu

thanks

Thank you for your response, I noticed that (as far as I can see) neither log file actually show your sound card listed, let alone initialized... What kind of sound card do you have? If it's integrated with your motherboard please indicate what motherboard you have also.

Just out of curiosity, you have been able to verify that the sound card is functional right?

Thanks,

Richard Seguin

i typed : aplay -l

and i get that:

card 0: Intel [HDA Intel], device 0: ALC861VD Analog [ALC861VD Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

and another card.

--> but unfortunately i don t know if my sound card is integrated with the motherboard - by the way my computer is a laptop -

the sound card is functional : because i was reading one of the helps article and someone says that if i type aplay -l and have seen a card list so the card in there is functional

What is the make/model of the laptop, I'll check to see if there are any other bug reports against it

Richard Seguin

i have the asus F3S

please help me i need really to have sound

thank you

I know this issue can be frustrating, I am doing what I can to see if I can solve your problem...

Can you see if you have the linux-backports-modules installed for your kernel, if you don't have them installed can you install them, reboot and tell me if it resolved your problems?

Thanks,

thank you richard for answering

i installed the linux-backports-modules as you said i rebooted but when i play a media i hear just tchchchchchhhchc...., and when i pause the media this sound disappears and when i mute the general sound it desapears also

i try the volume control of pulseaudio the same problem

thanks for trying to help me

* Please leave the status as incomplete as the triage process is not yet complete. The status "In Progress" indicates that the problem is currently being fixed...
* Changing status back to incomplete

Can I have an updated attachment of dmesg since you installed the linux-backport package, I am curious to see what the sound card initializes as... Have you tried playing sounds from other applications?

I am going to provide you with a link with some procedures that I want you to go through so we can have some more information about your hardware... If we still cannot come up with anything and we have the appropriate documentation I will create a bug report upstream for the kernel you have about this, it could be a bug with the driver itself.

Please include the information requested at [WWW] https://wiki.ubuntu.com/DebuggingHardwareDetection as separate attachments.

Thanks,

Richard Seguin

Have you tried playing sounds from other applications? --> yes i tried to play sound from mplayer movie player, rhythmbox and the movie player the standard .

thanks

I have just consulted with some members from bugcontrol and the ubuntu-kernel team and they have requested for you to download this file:

http://hg.alsa-project.org/alsa/raw-file/tip/alsa-info.sh

run it and post the results...

Thanks for your patience in debugging this, I know there are a lot of requests on this...

Richard Seguin

thank you very very much but could you please shortly describe how can i run this file.

thanks

Sorry about that, I didn't know there were extra instructions...

   1. ./alsa-info.sh --no-upload
   2. /tmp/alsa-info.txt will be generated. Attach this file to your bug report
   3. The alsa-info.sh script can either be run as 'bash alsa-info.sh' _or_ made executable and run as './alsa-info.sh'.

it s ok now a friend helped me to run the file

the results are:

Your ALSA information is located at http://pastebin.ca/1024308

Please inform the person helping you.

thank you

Attached is the output of the alsa script

There should be enough information to move forward. Thank you for your patience and your quick response at providing information. I am marking this bug as confirmed so the developers can take it from here...

Richard Seguin

marking triaged.

thank you for the help

now i don t know what i should do with this attached file if you have time could you please explain to me .

because it still no sound ..

The attached file is what you had posted to pastebin... It's now up to the developers to take a look at the problem and see if they can fix it. My role was to triage the bug so enough information could be provided to the developers (bugs that are complete have the greatest chance of being looked at)

that was nice from you to help

i m waiting for the answer thank you .

I own a F3S laptop myself and found a workaround/solution right here:

http://ubuntuforums.org/showthread.php?t=605990&highlight=82801H&page=2

It comes down to the following:

First install the latest version of Alsa (1.0.16 for Hardy Heron)
After that, you create a file in /etc/modutils called, for example, 'alsa' with this sequence of aliases and options:

alias char-major-116 snd
alias snd-card-0 snd-hda-intel
# module options should go here
options snd-hda-intel model=lenovo

# OSS/Free
alias char-major-14 soundcore
alias sound-slot-0 snd-card-0

# card #1
alias sound-service-0-0 snd-mixer-oss
alias sound-service-0-1 snd-seq-oss
alias sound-service-0-3 snd-pcm-oss
alias sound-service-0-8 snd-seq-oss
alias sound-service-0-12 snd-pcm-oss

The most important is the line:
options snd-hda-intel model=lenovo

For a secure success, add the line above in the file /etc/modprobe.d/alsa-base too
If it doesn't exixt, create!

After you must restart. If you still have no sound, run 'alsamixer' and if necessary unmute all channel and set the volume.

Just adding the line

options snd-hda-intel model=lenovo

to /etc/modprobe.d/alsa-base worked for me (at least it seems to so far -- there is sound now, but I haven't checked running multiple sound applications).

There was no need to create any file in /etc/modutils

Hi Everyone,

This bug was reported a while ago and hasn't had any recent activity. Is this still an issue with the most recent Intrepid Ibex 8.10 release? You should be able to test using a LiveCD. Please let us know your results. For now I'm going to retarget this bug to the actively developed linux kernel package. During the Intrepid development cycle the linux-ubuntu-modules package was merged with the linux kernel package. Thanks.

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, you are not using the most recent version of this package for your Ubuntu release. Please upgrade to the most recent version and let us know if you are still having this issue. Thanks in advance. As a result I am closing this issue for now, please feel free to open it again by marking it as "new" if your still having the issue.