Ubuntu
hal-info package

AT&T Option 3G card not recognized after hal-info upgrade

Bug #316120 reported by Paul Waldo
10
Affects Status Importance Assigned to Milestone
hal-info (Ubuntu)
Fix Released
Undecided
Martin Pitt
Hardy
Fix Released
Undecided
Unassigned
Intrepid
Fix Released
Undecided
Martin Pitt
Jaunty
Fix Released
Undecided
Martin Pitt

Bug Description

Binary package hint: hal-info

Original Intrepid AMD64 hal-info finds my AT&T Option 3G card. When I upgrade hal-info, it is no longer known. I have "option" driver blacklisted and rezero package installed.

ORIGINAL HAL-INFO PACKAGE
--------------------------------------------
paul@paul-laptop:~$ dpkg -l hal-info
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Cfg-files/Unpacked/Failed-cfg/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Hold/Reinst-required/X=both-problems (Status,Err: uppercase=bad)
||/ Name Version Description
+++-============================-============================-========================================================================
ii hal-info 20081013-0ubuntu3 Hardware Abstraction Layer - fdi files

[insert card]

paul@paul-laptop:~$ lsusb|grep Option
Bus 005 Device 008: ID 0af0:7011 Option

[/var/log/syslog excerpt]

Jan 11 12:17:46 paul-laptop kernel: [ 1153.344249] usb 5-1: new full speed USB device using uhci_hcd and address 7
Jan 11 12:17:46 paul-laptop kernel: [ 1153.506074] usb 5-1: configuration #1 chosen from 1 choice
Jan 11 12:17:46 paul-laptop kernel: [ 1153.511518] scsi7 : SCSI emulation for USB Mass Storage devices
Jan 11 12:17:46 paul-laptop kernel: [ 1153.520843] usb-storage: device found at 7
Jan 11 12:17:46 paul-laptop kernel: [ 1153.520855] usb-storage: waiting for device to settle before scanning
Jan 11 12:17:51 paul-laptop kernel: [ 1158.521960] usb-storage: device scan complete
Jan 11 12:17:51 paul-laptop kernel: [ 1158.524894] scsi 7:0:0:0: CD-ROM ZCOPTION HSDPA Modem 3.00 PQ: 0 ANSI: 2
Jan 11 12:17:51 paul-laptop kernel: [ 1158.551219] sr1: scsi-1 drive
Jan 11 12:17:51 paul-laptop kernel: [ 1158.551409] sr 7:0:0:0: Attached scsi CD-ROM sr1
Jan 11 12:17:51 paul-laptop kernel: [ 1158.551600] sr 7:0:0:0: Attached scsi generic sg2 type 5
Jan 11 12:17:52 paul-laptop kernel: [ 1158.688259] usb 5-1: USB disconnect, address 7
Jan 11 12:17:52 paul-laptop kernel: [ 1158.689768] scsi 7:0:0:0: rejecting I/O to dead device
Jan 11 12:17:52 paul-laptop kernel: [ 1158.690159] scsi 7:0:0:0: rejecting I/O to dead device
Jan 11 12:17:53 paul-laptop kernel: [ 1160.288182] usb 5-1: new full speed USB device using uhci_hcd and address 8
Jan 11 12:17:53 paul-laptop kernel: [ 1160.444232] usb 5-1: configuration #1 chosen from 1 choice
Jan 11 12:17:53 paul-laptop kernel: [ 1160.449892] hso0: Disabled Privacy Extensions
Jan 11 12:17:53 paul-laptop nm-system-settings: SCPlugin-Ifupdown: device added (udi: /org/freedesktop/Hal/devices/usb_device_af0_7011_Serial_Number_if0_serial_unknown_1, iface: (null)): iface not found
Jan 11 12:17:53 paul-laptop nm-system-settings: SCPlugin-Ifupdown: device added (udi: /org/freedesktop/Hal/devices/usb_device_af0_7011_Serial_Number_if0_serial_unknown_0, iface: (null)): iface not found
Jan 11 12:17:53 paul-laptop NetworkManager: <info> ttyHS1: driver is 'hso'.
Jan 11 12:17:53 paul-laptop NetworkManager: <debug> [1231694273.981346] setup_monitor_device(): No monitoring udi provided
Jan 11 12:17:53 paul-laptop NetworkManager: <info> Found new Modem device 'ttyHS1'.
Jan 11 12:17:53 paul-laptop NetworkManager: <info> (ttyHS1): exported as /org/freedesktop/Hal/devices/usb_device_af0_7011_Serial_Number_if0_serial_unknown_1
Jan 11 12:17:53 paul-laptop NetworkManager: <info> ttyHS0: driver is 'hso'.
Jan 11 12:17:53 paul-laptop NetworkManager: <debug> [1231694273.988597] setup_monitor_device(): No monitoring udi provided
Jan 11 12:17:53 paul-laptop NetworkManager: <info> Found new Modem device 'ttyHS0'.
Jan 11 12:17:53 paul-laptop NetworkManager: <info> (ttyHS0): exported as /org/freedesktop/Hal/devices/usb_device_af0_7011_Serial_Number_if0_serial_unknown_0
-----------------------------------------------------------------------------------------------------------------------

3G card is found just fine and I can connect. Now I upgrade hal-info, and hal no longer finds the card and I cannot connect; network-manager does not display the card as a connectable device.

UPGRADED HAL-INFO PACKAGE
----------------------------------------------
paul@paul-laptop:~$ dpkg -l hal-info
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Cfg-files/Unpacked/Failed-cfg/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Hold/Reinst-required/X=both-problems (Status,Err: uppercase=bad)
||/ Name Version Description
+++-============================-============================-========================================================================
ii hal-info 20081124-0ubuntu1~intrepid Hardware Abstraction Layer - fdi files

[insert card]
paul@paul-laptop:~$ lsusb|grep Option
Bus 005 Device 010: ID 0af0:7011 Option

[/var/log/syslog excerpt]

Jan 11 12:30:53 paul-laptop kernel: [ 1939.752188] usb 5-1: new full speed USB device using uhci_hcd and address 9
Jan 11 12:30:53 paul-laptop kernel: [ 1939.925646] usb 5-1: configuration #1 chosen from 1 choice
Jan 11 12:30:53 paul-laptop kernel: [ 1939.936305] scsi8 : SCSI emulation for USB Mass Storage devices
Jan 11 12:30:53 paul-laptop kernel: [ 1939.936629] usb-storage: device found at 9
Jan 11 12:30:53 paul-laptop kernel: [ 1939.936633] usb-storage: waiting for device to settle before scanning
Jan 11 12:30:58 paul-laptop kernel: [ 1944.937595] usb-storage: device scan complete
Jan 11 12:30:58 paul-laptop kernel: [ 1944.945553] scsi 8:0:0:0: CD-ROM ZCOPTION HSDPA Modem 3.00 PQ: 0 ANSI: 2
Jan 11 12:30:58 paul-laptop kernel: [ 1944.970425] sr1: scsi-1 drive
Jan 11 12:30:58 paul-laptop kernel: [ 1944.971523] sr 8:0:0:0: Attached scsi CD-ROM sr1
Jan 11 12:30:58 paul-laptop kernel: [ 1944.973001] sr 8:0:0:0: Attached scsi generic sg2 type 5
Jan 11 12:30:58 paul-laptop kernel: [ 1945.144333] usb 5-1: USB disconnect, address 9
Jan 11 12:30:58 paul-laptop kernel: [ 1945.145952] scsi 8:0:0:0: rejecting I/O to dead device
Jan 11 12:30:58 paul-laptop kernel: [ 1945.145990] scsi 8:0:0:0: rejecting I/O to dead device
Jan 11 12:31:00 paul-laptop kernel: [ 1946.696186] usb 5-1: new full speed USB device using uhci_hcd and address 10
Jan 11 12:31:00 paul-laptop kernel: [ 1946.851887] usb 5-1: configuration #1 chosen from 1 choice
Jan 11 12:31:00 paul-laptop kernel: [ 1946.854678] hso0: Disabled Privacy Extensions

HAL does not find the modem, and does not inform network-manger of its existence, therefore it cannot be used to connect. Downgrading to the original hal-info version restores functionality. Here is my version info:

paul@paul-laptop:~$ lsb_release -rd
Description: Ubuntu 8.10
Release: 8.10
paul@paul-laptop:~$ uname -a
Linux paul-laptop 2.6.27-9-generic #1 SMP Thu Nov 20 22:15:32 UTC 2008 x86_64 GNU/Linux

Thanks so much!!

Revision history for this message
Martin Pitt (pitti) wrote :

Apparently this got broken in this change:

  http://cgit.freedesktop.org/hal-info/commit/?id=113cbe13dfb3935eeafec66ebbd813b358f7178b

This was an attempt to make this model work with both the hso and the option kernel driver.

Can you please do

  lshal > /tmp/hal-hso.txt

? (I assume the "hso" module is loaded for you).

Does it work if you unblacklist option again? (It is not blacklisted by default). Can you please do

 lshal > /tmp/hal-option.txt

while the "option" module is loaded?

Please attach /tmp/hal-option.txt and /tmp/hal-hso.txt here.

Thanks!

Changed in hal-info:
status: New → Incomplete
assignee: nobody → pitti
Revision history for this message
Martin Pitt (pitti) wrote :

Whoops, this actually got committed *after* the version in intrepid-updates, so this just sounds like the fix we need here. Can you please download this FDI file an install it with

  sudo cp 10-modem.fdi /usr/share/hal/fdi/information/10freedesktop/10-modem.fdi

? Does it work again? Thanks!

Revision history for this message
Martin Pitt (pitti) wrote :

For now I assume that the mentioned fix repairs this modem. Please let me know if not.

Changed in hal-info:
status: Incomplete → Fix Committed
assignee: nobody → pitti
status: New → In Progress
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package hal-info - 20090128-0ubuntu1

---------------
hal-info (20090128-0ubuntu1) jaunty; urgency=low

  * New upstream git snapshot:
    - Add Nokia E51 mobile modem (LP: #261416)
    - Add Nokia N and E series modems (LP: #303748)
    - Add ATT USBConnect Mercury modem (LP: #306604)
    - Add Sony Ericsson W890i music player (LP: #314618)
    - Fix detection of AT&T Option 3G modems again (LP: #316120)
    - Add ZTE AC8700 (EV-DO) modem (LP: #321213)
  * Dropped most of our patches, committed upstream:
    - 03_missing_lenovo_hotkey.patch
    - 04_globetrotter_hsupa_modem.patch
    - 05_missing_samsung_hotkey.patch
    - 06_missing_asus_hotkeys.patch
    - 07_missing_hp_hotkeys.patch
    - 08_missing_fujitsu_hotkeys.patch

 -- Martin Pitt <email address hidden> Wed, 28 Jan 2009 10:48:37 +0100

Changed in hal-info:
status: Fix Committed → Fix Released
Revision history for this message
Martin Pitt (pitti) wrote :

Accepted hal-info into intrepid-proposed, please test and give feedback here. Please see https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you in advance!

Changed in hal-info:
status: In Progress → Fix Committed
Revision history for this message
Paul Waldo (pwaldo) wrote :

That indeed fixed the problem. I updated to the latest hal-info, replaced 10-modem.fdi, and my 3G card is now recognized, with the added benefit that I see it only once in the network-manager list. Thank you!!!!

Revision history for this message
Paul Waldo (pwaldo) wrote :

Do I mark this as fixed? If so, how?

Revision history for this message
Steve Langasek (vorlon) wrote :

Thanks for testing, Paul. Since the upload includes other changes, we should wait for other feedback to confirm there are no regressions before declaring this 'fixed'.

Revision history for this message
Martin Pitt (pitti) wrote :

Thanks, Paul. I'll mark this particular bug as verified. hal-info will nevertheless stay in -proposed for a week or two, to get some more feedback on it.

Revision history for this message
Martin Pitt (pitti) wrote :

This is in hardy-proposed as well already.

Changed in hal-info:
status: New → Fix Committed
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package hal-info - 20090128-0ubuntu1~intrepid2

---------------
hal-info (20090128-0ubuntu1~intrepid2) intrepid-proposed; urgency=low

  * Add 01_disable_samsung_nc10_keymap.patch: Disable keymap for
    Samsung NC10, since it causes X freezes on the intrepid kernel.
    (LP: #295251)
  * Add 00git-option_modem_fix.patch: Fix Option Globetrotter HSUPA
    modem (product 0x7211). Backported from git head. (LP: #304818)
  * Add 00git-latitude_d810_suspend.patch: Fix video quirks on Dell
    Latitude D810 (regression in previous intrepid-updates hal-info).
    (LP: #315271)

hal-info (20090128-0ubuntu1~intrepid1) intrepid-proposed; urgency=low

  * New upstream git snapshot:
    - Add Nokia E51 mobile modem (LP: #261416)
    - Add Nokia N and E series modems (LP: #303748)
    - Add ATT USBConnect Mercury modem (LP: #306604)
    - Add Sony Ericsson W890i music player (LP: #314618)
    - Fix detection of AT&T Option 3G modems again (LP: #316120)
    - Add ZTE AC8700 (EV-DO) modem (LP: #321213)

 -- Martin Pitt <email address hidden> Tue, 10 Feb 2009 13:43:24 +0100

Changed in hal-info:
status: Fix Committed → Fix Released
Revision history for this message
Per Ångström (autark) wrote :

I'm on Jaunty and borrowed a modem (provided by Swedish Internet provider Glocalnet) that looks like this one. But it was not recognized as a modem, only as a removable drive:

Apr 7 14:21:26 barbaren kernel: [ 6240.484114] usb 7-1: new full speed USB device using uhci_hcd and address 2
Apr 7 14:21:26 barbaren kernel: [ 6240.642944] usb 7-1: configuration #1 chosen from 1 choice
Apr 7 14:21:26 barbaren kernel: [ 6240.648049] scsi4 : SCSI emulation for USB Mass Storage devices
Apr 7 14:21:26 barbaren kernel: [ 6240.652484] usb-storage: device found at 2
Apr 7 14:21:26 barbaren kernel: [ 6240.652489] usb-storage: waiting for device to settle before scanning
Apr 7 14:21:31 barbaren kernel: [ 6245.654375] usb-storage: device scan complete
Apr 7 14:21:31 barbaren kernel: [ 6245.657255] scsi 4:0:0:0: CD-ROM ZCOPTION HSDPA Modem 3.00 PQ: 0 ANSI: 2
Apr 7 14:21:31 barbaren kernel: [ 6245.699765] sr0: scsi-1 drive
Apr 7 14:21:31 barbaren kernel: [ 6245.699773] Uniform CD-ROM driver Revision: 3.20
Apr 7 14:21:31 barbaren kernel: [ 6245.699988] sr 4:0:0:0: Attached scsi CD-ROM sr0
Apr 7 14:21:31 barbaren kernel: [ 6245.700130] sr 4:0:0:0: Attached scsi generic sg1 type 5

I was running hal-info 20090324-0ubuntu1 at the time. I don't have access to the modem any more, but I thought I should report the issue anyway.

Revision history for this message
Paul Waldo (pwaldo) wrote :

I created another bug report (https://bugs.launchpad.net/bugs/360592) its lack of inclusion in Jaunty

Revision history for this message
Steve Beattie (sbeattie) wrote :

The hardy version of hal-info received the fix for this bug in the 20090128-0ubuntu1~hardy2 update but didn't get autoclosed; closing.

Changed in hal-info (Ubuntu Hardy):
status: Fix Committed → Fix Released
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