Dual Graphics card not working ... only blank screen

Bug #360790 reported by Mehul J. Rajput
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
fglrx-installer (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I have two graphics cards as given below.

ubuntu% sudo lspci | grep VGA
01:05.0 VGA compatible controller: ATI Technologies Inc RS780M/RS780MN [Radeon HD 3200 Graphics]
02:00.0 VGA compatible controller: ATI Technologies Inc Mobility Radeon HD 3650
ubuntu%

the problem is that after installing fglrx from the repository today the screen would show garbled characters, I could not do a ctrl + alt + f1 or ctrl + alt + del, magic keys work, thats who i rebooted.

I had to uninstall the fglrx and revert back to radeonhd for fixing the issue.

Revision history for this message
Bryce Harrington (bryce) wrote :

Hi mehulrajput,

Please attach the output of `lspci -vvnn`, and attach your /var/log/Xorg.0.log (and maybe Xorg.0.log.old) file from after reproducing this issue. If you've made any customizations to your /etc/X11/xorg.conf please attach that as well.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-xorglog
tags: added: needs-lspci-vvnn
Changed in fglrx-installer (Ubuntu):
status: New → Incomplete
Revision history for this message
Mehul J. Rajput (mehulrajput) wrote :

here you go. following are the details.

xorg.log.error was created with no change to the xorg.conf after the install.
xorg.log.error1 was created with view port removed from the xorg.conf.
xorg.log.dualhead was created with dual head config.

will attach files one by one as launchpad not allowing multipe files.

Revision history for this message
Mehul J. Rajput (mehulrajput) wrote :
Revision history for this message
Mehul J. Rajput (mehulrajput) wrote :
Revision history for this message
Mehul J. Rajput (mehulrajput) wrote :
Revision history for this message
Mehul J. Rajput (mehulrajput) wrote :

attached is the current xorg.log file but driver here is radeon, with no 3d rendering. i can login and work in this case though, but temperature of system is very high compared to vista with crossfire.

Revision history for this message
Mehul J. Rajput (mehulrajput) wrote :

Provided the details which were requested for. hence marking as new again.

Changed in fglrx-installer (Ubuntu):
status: Incomplete → New
Revision history for this message
Mehul J. Rajput (mehulrajput) wrote :

xorg.conf too. no customisation done. just plain vanilla one.

Revision history for this message
Mehul J. Rajput (mehulrajput) wrote :

and here is the one created by fglrx.

tags: removed: needs-lspci-vvnn needs-xorglog
Bryce Harrington (bryce)
Changed in fglrx-installer (Ubuntu):
status: New → Confirmed
Revision history for this message
Bryce Harrington (bryce) wrote :

I've posted a new version of the -fglrx driver to our xorg-edgers PPA,
would you mind testing it either on Jaunty or Karmic and see if it
resolves this bug?

Get fglrx 8.620 here:

  https://edge.launchpad.net/~xorg-edgers/+archive/ppa

Changed in fglrx-installer (Ubuntu):
status: Confirmed → New
status: New → Incomplete
Revision history for this message
Mehul J. Rajput (mehulrajput) wrote :

Nope, Negative. It does not work. Slight progress though, instead of gibberish screen it gives a blank screen.

The xorg.conf and error log are attached.

Revision history for this message
Mehul J. Rajput (mehulrajput) wrote :
Revision history for this message
Mehul J. Rajput (mehulrajput) wrote :

Updated the status to Confirmed.

Changed in fglrx-installer (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Bryce Harrington (bryce) wrote : Re: [Bug 360790] Re: Dual Graphics card not working ... only blank screen

On Fri, Jun 26, 2009 at 06:18:04AM -0000, Mehul J. Rajput wrote:
> Nope, Negative. It does not work. Slight progress though, instead of
> gibberish screen it gives a blank screen.

Thanks for testing and updating the bug status.

Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package fglrx-installer - 2:8.632-0ubuntu1~bwh~1

---------------
fglrx-installer (2:8.632-0ubuntu1~bwh~1) karmic; urgency=low

  * New upstream release.
    - X segmentation fault no longer occurs after applying reflections or
      rotations on some systems that support Xrandr 1.2 or higher
    - Catalyst Control Center hot plugging a secondary display no longer
      causes screen corruption in clone mode
      (LP: #388601)
    - Monitor are now disabled after removing the secondary display when
      system is in standby
    - Some systems now report CrossFire adapters available during driver
      re-install
    - On some multi-monitor configurations disabling one display no longer
      causes both displays to become disabled
    - X Server does not intermittently fail to start on some multi adapter
      configurations
      (LP: #367045, #360790, #370051)
    - Executing xrandr --prop no longer causes Ubuntu 9.04 X Server to stop
      responding
    - Segmentation fault no longer occurs with X server Xinerama is
      enabled
      (LP: #364497, #355841, #359880)
  * xorg-driver-fglrx.preinst: Switch obsolete
    --print-installation-architecture to --print-architecture.
    (LP: #403316)

 -- Bryce Harrington <email address hidden> Wed, 05 Aug 2009 01:38:39 -0700

Changed in fglrx-installer (Ubuntu):
status: Confirmed → Fix Released
Revision history for this message
Mehul J. Rajput (mehulrajput) wrote :

Installed it, still no luck.

Attaching the error logs.

Changed in fglrx-installer (Ubuntu):
status: Fix Released → Confirmed
Revision history for this message
Mehul J. Rajput (mehulrajput) wrote :
Revision history for this message
Bryce Harrington (bryce) wrote :

[This is an automatic notification.]

Hi Mehul,

This bug was reported against an earlier version of Ubuntu, can you
test if it still occurs on Lucid?

Please note we also provide technical support for older versions of
Ubuntu, but not in the bug tracker. Instead, to raise the issue through
normal support channels, please see:

    http://www.ubuntu.com/support

If you are the original reporter and can still reproduce the issue on
Lucid, please run the following command to refresh the report:

  apport-collect 360790

If you are not the original reporter, please file a new bug report, so
we can work with you as the original reporter instead (you can reference
bug 360790 in your report if you think it may be related):

  ubuntu-bug xorg

If by chance you can no longer reproduce the issue on Lucid or if you
feel it is no longer relevant, please mark the bug report 'Fix Released'
or 'Invalid' as appropriate, at the following URL:

  https://bugs.launchpad.net/ubuntu/+bug/360790

Changed in fglrx-installer (Ubuntu):
status: Confirmed → Incomplete
tags: added: needs-retested-on-lucid-by-june
Revision history for this message
Mehul J. Rajput (mehulrajput) wrote :

It works in lucid, but only through alternate install cd. with normal install it was giving blank screen.

should i create another bug for this against the cd installer??? or add cd installer package in this bug?

Changed in fglrx-installer (Ubuntu):
status: Incomplete → Confirmed
Bryce Harrington (bryce)
tags: added: hardy
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