Ubuntu
linux package

debian-installer crashed on "Select and Install Software" [Karmic]

Bug #376300 reported by Charlie Kravetz
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This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
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Bug Description

Binary package hint: debian-installer

RELEASE: Karmic Koala
CD/DVD VARIANT: 32bit Xubuntu Alternate cd
ISO BUILD: 20090513.1

SYMPTOMS: Installed using guided partitioning, use entire drive. This is on a 40GB hard disk. Installation ran good. Then attempted to install using guided partitioning, auto-resize. I did run a cd integrity check from the cd menu between installations. Installation fails at the same point attempting auto-resize three times.

STEPS TO REPRODUCE: Partition and install karmic, then attempt to perform an auto-resize installation.

This did work using VirtualBox, but will not complete using the actual hardware.

Tags: iso-testing
Revision history for this message
Charlie Kravetz (cjkgeek) wrote :
Revision history for this message
Charlie Kravetz (cjkgeek) wrote :
Revision history for this message
Charlie Kravetz (cjkgeek) wrote :
Revision history for this message
Charlie Kravetz (cjkgeek) wrote :

Just to eliminate the hardware and the cd, I did use the same cd to install using "guided partitioning, use entire drive" after one failure, and "guided partitioning, use entire drive with encrypted LVM" after another failure.

Revision history for this message
Martin Pitt (pitti) wrote :

Can you please attach the logs from /var/log/syslog and /var/log/partman?

Changed in debian-installer (Ubuntu):
status: New → Incomplete
Revision history for this message
Charlie Kravetz (cjkgeek) wrote :

Both logs are attached. They were saved using the "web" interface and are attached as 'syslog.asc' and 'partman.asc'. There is also a hardware listing attached called 'hardware-summary.asc'. Anything else I might be able to help get?

Revision history for this message
Colin Watson (cjwatson) wrote :

May 14 01:48:24 kernel: [ 1512.636906] sr 1:0:0:0: [sr0] Unhandled sense code
May 14 01:48:24 kernel: [ 1512.636918] sr 1:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
May 14 01:48:24 kernel: [ 1512.636928] sr 1:0:0:0: [sr0] Sense Key : Medium Error [current]
May 14 01:48:24 kernel: [ 1512.636940] sr 1:0:0:0: [sr0] Add. Sense: No seek complete
May 14 01:48:24 kernel: [ 1512.636952] end_request: I/O error, dev sr0, sector 994540

Either your CD drive is busted, or the CD is dirty (try cleaning it?), or the kernel is handling it wrong; in any event this isn't an installer bug. Unfortunately the integrity check is not 100% reliable at catching this kind of problem.

affects: debian-installer (Ubuntu) → linux (Ubuntu)
Revision history for this message
Martin Pitt (pitti) wrote :

May 14 01:48:22 kernel: [ 1510.683442] sr 1:0:0:0: [sr0] Unhandled sense code
May 14 01:48:22 kernel: [ 1510.683454] sr 1:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
May 14 01:48:22 kernel: [ 1510.683465] sr 1:0:0:0: [sr0] Sense Key : Medium Error [current]
May 14 01:48:22 kernel: [ 1510.683477] sr 1:0:0:0: [sr0] Add. Sense: No seek complete
May 14 01:48:22 kernel: [ 1510.683489] end_request: I/O error, dev sr0, sector 994284
May 14 01:48:22 kernel: [ 1510.683501] Buffer I/O error on device sr0, logical block 248571

This is unrelated to the installer itself. It might be a faulty CD, a faulty CD-ROM drive, or a bug in the kernel. Do you have the problem with other CD-ROMs? Or, if you have the possibility, can you read the entire CD under Windows?

Revision history for this message
Charlie Kravetz (cjkgeek) wrote :

Changing to invalid. I replaced the CD-RW drive and the install ran good. Thanks for your patience and help.

Changed in linux (Ubuntu):
status: Incomplete → Invalid
Ubuntu QA Website (ubuntuqa)
tags: added: iso-testing
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