crash in live-cd installer

Bug #40564 reported by gaston
14
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

This happened while running the kubuntu 6.06 beta live-cd.

I ran the installer (from the icon on the desktop).

The first few steps went well. Then it asked me my name, login, passwd, hostname. I filled this form, and clicked "next". Nothing happened. I waited for a long time, then clicked "next" again, nothing happened. Then I clicked "back", it showed me the previous form filled. Then I clicked "next" from this previous form, and it crashed. I re-tried a few times, and got the same problem.

It didn't show the kcrash dialog. The window just disappeared.

Hope this helps...

Revision history for this message
Jason Awuku (jasonawuku) wrote :

I got exactly the same error at this point.

Also, on the time zone selection screen, I was sort of expecting a world map where you could click on your city. Instead you have to scroll down a long list of names before finding your city.

Revision history for this message
Robert Kubichek (bobn9lvu) wrote :

I have experianced the same problems "RE: above coments", but I could NOT get the installer to run again...
So I am currently DLing the install ISO.....

Revision history for this message
Jonathan Jesse (jjesse) wrote :

I am seeing the same problem in VM player. I fill in the username and password information and get ready to parition the disks and get nada. Cannot run the installer again unless I reboot things.

Also a world map would rock :)

Revision history for this message
Jonathan Jesse (jjesse) wrote :

Changing status to confirmed

Changed in kubuntu-meta:
status: Unconfirmed → Confirmed
Revision history for this message
gaston (jacob-math) wrote :

I re-tried with beta2 and got a crash at the same point. But now at least we've got a crash dialog "Installer crashed" with the backtrace :

Traceback (most recent call last):
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/kde-ui.py", line 536, in on_next_clicked
    self.dbfilter.ok_handler()
  File "/usr/lib/python2.4/site-packages/ubiquity/components/usersetup.py", line 50, in ok_handler
    self.preseed('passwd/user-fullname', fullname.encode("UTF-8"))
  File "/usr/lib/python2.4/site-packages/ubiquity/filteredcommand.py", line 231, in preseed
    value = value.encode("UTF-8", "ignore")
UnicodeDecodeError: 'ascii' codec can't decode byte 0xc3 in position 4: ordinal not in range(128)

--
The character in position 4 is a french accented letter (circumflex i). The installer had chosen for me the "fr-latin9" encoding, which seemed to work.

I'll try again without this accented letter and tell you what happens.

Revision history for this message
gaston (jacob-math) wrote :

OK : I have tried replacing the accented letter by a non-accented one ('i') and... it works !

It would be very useful fix this bug before the release of Dapper because lots of people will meet it in non-english-speaking countries.

Revision history for this message
Colin Watson (cjwatson) wrote :

OK, that crash is bug 42097, and is fixed in the recently-released Flight CD 7. Do give that a try if you can and let me know how you get on.

Revision history for this message
gaston (jacob-math) wrote : Re: [Bug 40564] Re: crash in live-cd installer

Great!

Unfortunately I'm not at home this week, so I won't be able to try it.

Anyway good luck for the ongoing Dapper beta phase!

Quoting Colin Watson <email address hidden>:

> *** This bug is a duplicate of bug 42097 ***
>
> OK, that crash is bug 42097, and is fixed in the recently-released
> Flight CD 7. Do give that a try if you can and let me know how you get
> on.
>
> ** This bug has been marked a duplicate of bug 42097
> Installer crashed after "Who are you?" step (Kubuntu 6.06 Live)
>
> --
> crash in live-cd installer
> https://launchpad.net/bugs/40564
>
>

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