Ubuntu
kdelibs package

Printer settings in systemsettings/kcontrol don't work any more (Connect to CUPS faild)

Bug #66118 reported by da1l6
4
Affects Status Importance Assigned to Milestone
kdelibs (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: kdelibs

Trying to configure the printer settings in kcontrol or systemsettings does not work when KDE is updated to 3.5.5.
In Edgy this version is now the default. This means you can't graphically configure your printers in kubuntu edgy.

When opening the printer settings this message is shown:
"Unable to retrieve the printer list. Error message received from manager:
Connection to CUPS server failed. Check that the CUPS server is correctly installed and running. Error: the IPP request failed for an unknown reason."

Nothing is printed to stdout/stderr.
Running the settings as root does not help
Kubuntu Dapper is also affected when manually updated to KDE3.5.5

Tested on:
Kubuntu Edgy unstable (last updated 14.10.06) - KDE3.5.5 - affected
Kubuntu Dapper (updated to KDE3.5.5 using kubuntu.org sources) - affected
Kubuntu Dapper (updated only to KDE3.5.4) - NOT affected

Sorry for bad english.

Revision history for this message
Anthony Mercatante (tonio) wrote :

The configuration has changed between dapper and edgy.
Can you remove ~/.kde/share/config/kdeprintrc ~/.kde/share/apps/kdeprint/* and reload kde ?
That should resolve your problem.
Thanks for feedback the result !

Changed in kdelibs:
status: Unconfirmed → Needs Info
Revision history for this message
da1l6 (da1l6) wrote :

Sorry but this did not help.

Did
rm -r ~/.kde/share/apps/kdeprint/*
rm ~/.kde/share/config/kdeprintrc
but it had had no effect, neither on edgy nor on dapper :( .

Note that the tested edgy installation was done using Knot 3 alternate and updated since.

Revision history for this message
Jozef Komenda (jozef-komenda) wrote :

Could this be related to https://bugs.kde.org/show_bug.cgi?id=135561 ?

According to the info presented there, the kdelibs package should be probably fixed because of too small timeout.

I have similar problem on Dapper manually upgraded to 3.5.5.

Revision history for this message
da1l6 (da1l6) wrote :

It is getting wired.
Two days ago everything suddenly worked (on Dapper AND Edgy)?!?
I was about to post that, but since yesterday it fails again (on Edgy and Dapper!) but with a different message:
"... localhost: read faild (15)."
Exactly the same thing as mentioned in the message from the KDE bugtracker linked above.

Both installations are on the same machine, but there was no change in the hardware (it is a Laptop).

Revision history for this message
Jozef Komenda (jozef-komenda) wrote :

I suggest to mark this as a duplicate to https://launchpad.net/distros/ubuntu/+bug/65901. Seems to be the same problem.

Kai Kasurinen (kai-kasurinen)
Changed in kdelibs:
status: Needs Info → Confirmed
Revision history for this message
Kai Kasurinen (kai-kasurinen) wrote :

Is this problem in Edgy? Or just in Dapper with Kubuntu packages?

Changed in kdelibs:
status: Confirmed → Needs Info
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for kdelibs (Ubuntu) because there has been no activity for 60 days.]

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