No network printer added

Bug #6711 reported by etonelli
12
Affects Status Importance Assigned to Milestone
cupsys (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

In ubuntu Dapper, even if all procedures are correctly followed and no error message is displayed, no new printer is added on the printer list of gnome-cups-manager.

With gnome-cups-manager of Breezy release all printer were correctly displayed and working.

Revision history for this message
etonelli (emilio) wrote :

these are the error displayed if gnome-cups-manager is lauched from console (here is the console after the end of the new 4100 SMB remote printer add wizard):

** (gnome-cups-manager:7075): WARNING **: IPP request failed with status 1030

** (gnome-cups-manager:7075): WARNING **: IPP request failed with status 1030
Selected ppd file = foomatic-ppds/HP/HP-LaserJet_4100-Postscript.ppd.gz

** (gnome-cups-manager:7075): WARNING **: IPP request failed with status 1030

** (gnome-cups-add:7108): WARNING **: IPP request failed with status 1030

** (gnome-cups-manager:7075): WARNING **: IPP request failed with status 1030

** (gnome-cups-add:7108): WARNING **: IPP request failed with status 1028

** (gnome-cups-manager:7075): WARNING **: IPP request failed with status 1030

Changed in gnome-cups-manager:
assignee: nobody → gnome
Revision history for this message
bhaagensen (bhaagensen) wrote :

I can confirm this bug. It appears as soon as gnome-cups manager is started.

bh@lifebook34:~$ gnome-cups-manager

** (gnome-cups-manager:26505): WARNING **: IPP request failed with status 1030

** (gnome-cups-manager:26505): WARNING **: IPP request failed with status 1030

** (gnome-cups-manager:26505): WARNING **: IPP request failed with status 1030

** (gnome-cups-manager:26505): WARNING **: IPP request failed with status 1030

Changed in gnome-cups-manager:
assignee: gnome → pitti
Revision history for this message
Tormod Volden (tormodvolden) wrote :

Clean install of Dapper flight 4: I get these IPP warning messages in .xsession-errors (because gnome-cups-manager is started in the session). And I have not tried to install any printers!

Revision history for this message
Tormod Volden (tormodvolden) wrote : cupsd debug errorlog from gnome-cups-icon activity

I have enabled debug in cupsd.conf. These lines come continuously, and are caused by gnome-cups-icon.

Revision history for this message
Tormod Volden (tormodvolden) wrote : cups access_log and error_log from failing to add a printer

I was able to add one printer (GP-405). Once there is one printer, the error messages stop.

While unsuccessfully trying to add another printer (Canon), these logs were generated using the "debug2" option.

I hope the logs can help somebody to see what is going wrong.

Changed in gnome-cups-manager:
status: Unconfirmed → Confirmed
Revision history for this message
Tormod Volden (tormodvolden) wrote : strace of gnome-cups-add

After I click Apply to finish printer installation, gnome-cups-add just quits, without adding any printer. Here is strace output from when it quits.

Revision history for this message
Tormod Volden (tormodvolden) wrote :

It seems related to using a custom ppd (through "Install Driver"...). Because of bug #21003, I had to install a phantom IPP printer instead of the real LPR printer to have the driver installed. Now I can choose that driver for a new printer, but the printer is not added.

Adding a local printer with this driver fails also... So I can only conclude that my problem is the custom installed driver, and not that it is a network printer. Which unfortunately is not like the original description of this bug.

gnome-cups is so broken it is really difficult to isolate bugs or debug them...

Revision history for this message
Tormod Volden (tormodvolden) wrote :

FYI, my driver problem is bug #32085 (a slash in the driver Nickname).

Revision history for this message
Martin Pitt (pitti) wrote :

The log spewage is bug 38042, which is half-fixed. What's the actual detailled problem for this bug? ("No network printer added" doesn't sound related to the logging issue).

Changed in gnome-cups-manager:
status: Confirmed → Needs Info
Revision history for this message
gmlion (gm-l) wrote :

I think the title should be changed. The bug seems, to me,

"No printer added", at all. I don't have a network printer but it doesn't get added anyway, and i get the same error message

** (gnome-cups-manager:7075): WARNING **: IPP request failed with status 1030

after the new printer wizard ends.

Revision history for this message
Pete Savage (petesavage) wrote :

Confirmed that no printers can be added
I was using the live cd Edubuntu Beta 2

Changed in gnome-cups-manager:
status: Needs Info → Confirmed
Revision history for this message
Pete Savage (petesavage) wrote :

Selected ppd file = linuxprinting.org-gs-builtin/HP/HP-LaserJet_5P-ljet4.ppd

** (gnome-cups-add:10378): WARNING **: IPP request failed with status 1280

This was the failure message in the terminal when trying to add an HPLaserJet 5P using Samba, trying again with a local printer and choosing any at random, seems to give the same error.

Revision history for this message
Martin Pitt (pitti) wrote :

unassigning, since I cannot reproduce this at all. Will keep track through printing-team.

Changed in gnome-cups-manager:
assignee: pitti → nobody
Revision history for this message
yosefrow (yosefrow) wrote :

I had a similar bug. When the bug occurred I had a ServerName listed in my /etc/cups/client.conf that was nonexistent/inaccessible . I commented out the SeverName line in the client.conf file and this bug disappeared.

Revision history for this message
bascuppen (bascuppen) wrote :

I also had a similar bug. Symptoms were:
- the usb printer was correctly listed by lsusb
- gnome-cups-manager didn't auto-detect the printer.
- manual install of a printer had no effect

Solution: delete the line starting with Servername in /etc/cups/client.conf

Background info: I build a local network, somewhere in the network was a cups-server installed. When this server was running, a manual added printer resulted in a message like: "password for user root on 192.168.1.34:". When the server was shut down, the message was: "IPP request failed with status 1280". (remember: When gnome-cups-manager is started from the command line, debug information will show on the command line.) It looks like the gnome-cups-manager disregarded the cupsys server running on localhost.
The distrubution in use is: Ubuntu Feisty Fawn, gnome-cups-manager --version output gives: "GNOME gnome-printer-view 0.31"

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

This works as designed. If a ServerName is set, all CUPS clients: Command line tools as lpr, lpadmin, ... CUPS-aware apps, as kprinter (and all KDE apps) or OpenOffice.org, printer setup tools, as the GNOME CUPS Manager, ... see the CUPS daemon of the machine specified with ServerName and NOT the local daemon. Only the web interface (http://localhost:631/) sees the local daemon. the client.conf is to set up pure CUPS clients, with the local daemon not running or even not installed.

Changed in gnome-cups-manager:
status: Confirmed → Rejected
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