Ubuntu
ubiquity package

when installing ubuntu 6.10 i got 'installer crashed' message

Bug #70441 reported by John Bergenholtz
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

how i got this message:
- start with the installer cd
- follow the instructions for installation
- at 100% of progress i got a message
title: Installer crashed
body: We're sorry; the installer crashed. Please file a new bug report at ..

that is what i am doing now. How can i upload the 2 files (/var/log/syslog and /var/log/partman), which are need for debugging? Network is not running, USB stick is not recognised, floppy disk is not installed.

Here traceback from the screen:
file /usr/bin/ubiquity line 166 in ?
  main()
file /user/bin /ubiquity ine 161, in main
  install(sys.argv[1])
file /usr/bin/ubiquity, line 57, in install
  ret=wizard.run()
...
file /usr/lib/ubiquity/ubiquitz/frontend/gtkui.py, line 628, in progress_loop
  raise RuntimeError ("install failed with exit code 1

Revision history for this message
John Bergenholtz (john-bergenholtz) wrote :

Problem for my computer was a defective RAM module -> problem solved by a new module

Revision history for this message
John Bergenholtz (john-bergenholtz) wrote : Re: [Bug 70441] Re: when installing ubuntu 6.10 i got 'installer crashed' message

Hi Colin,

thank you for the remainder. I have solved this problem by changeing the RAM module. So the basic reason for the error is in the used hardware. Of cause still open is: can the installer detect this or give a more precise hint for the error reason?

Have a nice evening,
John

> -----Ursprüngliche Nachricht-----
> Von: Bug 70441 <email address hidden>
> Gesendet: 29.11.06 22:00:55
> An: <email address hidden>
> Betreff: [Bug 70441] Re: when installing ubuntu 6.10 i got 'installer crashed' message

> ** This bug is no longer a duplicate of bug 67689
> installer crashed
>
> --
> when installing ubuntu 6.10 i got 'installer crashed' message
> https://launchpad.net/bugs/70441
>

Revision history for this message
Vassilis Pandis (pandisv) wrote :

I'm afraid I will have to reject this bug report, as there is nothing on the software side that can be done to compensate for hardware errors like this. Thanks a lot for reporting this and for tracking down the problem!

Changed in ubiquity:
status: Unconfirmed → Rejected
Revision history for this message
Colin Watson (cjwatson) wrote :

I think Vassilis is right here. While it's always nice to produce better errors, if you have faulty RAM then the error could show up just about anywhere, including in the error detection code ...

Revision history for this message
John Bergenholtz (john-bergenholtz) wrote :

Of cause a hardware error cannot be fixed by any software. My idea was just: the error message was misleading for me, it told me about wrong / errornous installer files. But the message shown was not the correct diagnosis for the error. From this point of view a better error message would also include a faulty RAM. Or at least give a hint, that a wrong installer file is not the only possible reason for the crash.

Anyway: my system i working very stable now.

br,
John

> -----Ursprüngliche Nachricht-----
> Von: Bug 70441 <email address hidden>
> Gesendet: 12.12.06 14:30:17
> An: <email address hidden>
> Betreff: [Bug 70441] Re: when installing ubuntu 6.10 i got 'installer crashed' message

> I think Vassilis is right here. While it's always nice to produce better
> errors, if you have faulty RAM then the error could show up just about
> anywhere, including in the error detection code ...
>
> --
> when installing ubuntu 6.10 i got 'installer crashed' message
> https://launchpad.net/bugs/70441
>

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