package bugzilla3 3.2.0.1-1 failed to install/upgrade: subprocess post-installation script returned error exit status 1

Bug #367476 reported by Christian Trillot
240
This bug affects 29 people
Affects Status Importance Assigned to Milestone
bugzilla (Ubuntu)
Fix Released
Medium
Raphael Bossek

Bug Description

Binary package hint: bugzilla

tried to install bugzilla

ProblemType: Package
Architecture: i386
DistroRelease: Ubuntu 9.04
ErrorMessage: subprocess post-installation script returned error exit status 1
NonfreeKernelModules: nvidia
Package: bugzilla3 3.2.0.1-1
PackageArchitecture: all
SourcePackage: bugzilla
Title: package bugzilla3 3.2.0.1-1 failed to install/upgrade: subprocess post-installation script returned error exit status 1
Uname: Linux 2.6.28-11-generic i686

extra report I see :
E: daemontools-run: subprocess post-installation script returned error exit status 1
E: bugzilla3: subprocess post-installation script returned error exit status 1

Revision history for this message
Christian Trillot (trillot) wrote :
m3onh0x84 (quylaokame)
description: updated
Rolf Leggewie (r0lf)
Changed in bugzilla (Ubuntu):
importance: Undecided → Medium
status: New → Confirmed
Revision history for this message
Raphael Bossek (bossekr) wrote :

Pending for 3.2.4.0-3

Changed in bugzilla (Ubuntu):
assignee: nobody → Raphael Bossek (bossekr)
status: Confirmed → In Progress
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package bugzilla - 3.2.4.0-3

---------------
bugzilla (3.2.4.0-3) unstable; urgency=medium

  * Changed processing of Status/Resolution field changes. I hope this
    modification is less disturbing for 99% of typical installations.
  * Fixed ucf warning. Closes: #521855
  * (Ubuntu) Fixed processing of manual checksetup.pl execution.
    LP: #398892, #394972, #394846, #367476, #301909, #317963, #313310
  * (Ubuntu) Installation of outstanding packages is not supported.
    LP: #389962
  * (Ubuntu) perl-modules=5.10.0-24 provides the CGI package of version 3.29
    which is not enought to bugzilla. For Perl 5.10 version 3.33 of CGI
    package is required. LP: #386620
  * (Ubuntu) Added cvs and imagepagick to Recommends. LP: #386598
  * (Ubuntu) Applied example from Rolf Leggewie for vh-basic.conf. LP: #386608
  * (Ubuntu) Restart of apache2 added. LP: #300566
  * (Ubuntu) Processing of templates fixed by pre-checksetup.d script.
    LP: #302192
  * (Ubuntu) The sym-link /usr/share/bugzilla3/web/data ->
    /var/lib/bugzilla3/data is valid. LP: #386592
  * (Ubuntu) Sendmail support is fixed upstream. LP: #281379
  * (Ubuntu) Change file permissions for skins after checksetup.pl call.
    LP: #314123
  * (Ubuntu) Fixed file permissions in /etc/bugzilla3. LP: #386604

bugzilla (3.2.4.0-2) unstable; urgency=medium

  * Fixed checksetup.pl script.
  * Changed severity to medium for security reasons fixed with new upstream
    release.

bugzilla (3.2.4.0-1) unstable; urgency=low

  * New upstream version. Closes: #528228
  * Removed uploaders; nobody else maintains this package.
    Closes: #521431, #536122
  * Added libmail-sendmail-perl dependency. Closes: #516101
  * Change access rights within cron's daily script. Closes: #516135
  * Added dependency on an non-existing package libemail-reply-perl. This
    package will RFP later but can be build with dh-make-perl in the meantime.
    To satisfy the dependencies libemail-mime-creator-perl will be installed
    instead and should be removed later. Closes: #528780
  * Revert access right /usr/share/bugzilla3/lib and /usr/share/perl5/Bugzilla
    to 0775. Closes: #533394
  * Removed VirtualHost section from basic.conf. Closes: #511839
  * Removed bashishm from debian/rules. Closes: #535373
  * Updated Czech translation of bugzilla debconf messages. Closes: #535859
  * Spanish debconf template translation for bugzilla. Closes: #515313
  * Vietnamese debconf templates translation update. Closes: #509436
  * Update to 3.8.2 standard without changes.

 -- Bhavani Shankar <email address hidden> Fri, 24 Jul 2009 16:48:01 +0100

Changed in bugzilla (Ubuntu):
status: In Progress → Fix Released
Revision history for this message
Amahdy (amahdy) wrote :

I got the same error/bug when installing
I didn't anything strange, was just installing bugzilla in a standard process then I got an error exit 1

Revision history for this message
chilicheech (infratl) wrote :

I got the same error while installing bugzilla3 from the synaptic package manager. I followed all the prompts and got the error at the end.

Revision history for this message
Yani Raafezaj (ytraaf) wrote :

Same error on Ubuntu 9.10 running on x86 (32-bit). I got the following error message:

/var/lib/dpkg/info/bugzilla3.postinst: Configuration of bugzilla3 failed. Please check if the system requirements are fulfilled.
dpkg: error processing bugzilla3 (--configure):
 subprocess installed post-installation script returned error exit status 14
Errors were encountered while processing:
 bugzilla3
E: Sub-process /usr/bin/dpkg returned an error code (1)

Revision history for this message
Yani Raafezaj (ytraaf) wrote :

Sorry, ignore that. Different error.

Changed in bugzilla (Ubuntu):
status: Fix Released → New
Raphael Bossek (bossekr)
Changed in bugzilla (Ubuntu):
status: New → Fix Released
Revision history for this message
mikwei (mike-weissenborn) wrote :

just loaded bugzilla on Lucid 10.04 and am having the "exact" errors indicated (9.04), error status 10.
cannot re-install,upgrade,remove... same error is always returned. did the fix get lost, or a new error added. At least fix so prod can be removed if cannot complete install.

Revision history for this message
Raphael Bossek (bossekr) wrote : Re: [Bug 367476] Re: package bugzilla3 3.2.0.1-1 failed to install/upgrade: subprocess post-installation script returned error exit status 1

Hi Mike,

the error code does not indicate the source of the problem. It's
possible that something else failed.
The original issue is fixed in bugzilla 3.2.5.1-2 (Lucid).

Please append the console log for further investigation. Thanks!

Greetings,
Raphael

2010/10/1 mikwei <email address hidden>:
> just loaded bugzilla on Lucid 10.04 and am having the "exact" errors indicated (9.04),  error status 10.
> cannot re-install,upgrade,remove... same error is always returned.  did the fix get lost, or a new error added.  At least fix so prod can be removed if cannot complete install.
>
> --
> package bugzilla3 3.2.0.1-1 failed to install/upgrade: subprocess post-installation script returned error exit status 1
> https://bugs.launchpad.net/bugs/367476
> You received this bug notification because you are a bug assignee.
>
> Status in “bugzilla” package in Ubuntu: Fix Released
>
> Bug description:
> Binary package hint: bugzilla
>
> tried to install bugzilla
>
> ProblemType: Package
> Architecture: i386
> DistroRelease: Ubuntu 9.04
> ErrorMessage: subprocess post-installation script returned error exit status 1
> NonfreeKernelModules: nvidia
> Package: bugzilla3 3.2.0.1-1
> PackageArchitecture: all
> SourcePackage: bugzilla
> Title: package bugzilla3 3.2.0.1-1 failed to install/upgrade: subprocess post-installation script returned error exit status 1
> Uname: Linux 2.6.28-11-generic i686
>
> extra report I see :
> E: daemontools-run: subprocess post-installation script returned error exit status 1
> E: bugzilla3: subprocess post-installation script returned error exit status 1
>
>
>
>

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