Unity

firefox icon frequently replaced by placeholder

Bug #1407192 reported by Ian Nicholson on 2015-01-03

This bug affects 14 people

	Status	Importance	Assigned to	Milestone
BAMF	Fix Released	High	Andrea Azzarone	BAMF 0.5.1 "The Trusty BAMF"
Unity	Invalid	High	Andrea Azzarone
bamf (Ubuntu)	Fix Released	High	Andrea Azzarone

Bug Description

Several times over the last week I have noticed that the when I start firefox, the default icon is replaced by a grey square with a question mark in the center as shown in the attached image.
The only fix I've found is to unlock firefox from the launcher, quit the program, search for "firefox" in the dash, manually drag the icon onto the launcher, and then open it(i.e. if I start firefox directly from the dash, the grey icon appears on the launcher again).
I haven't noticed this occurring with any other program.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: unity 7.3.1+15.04.20141216-0ubuntu1
ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
Uname: Linux 3.16.0-28-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.15.1-0ubuntu1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Fri Jan 2 21:38:32 2015
DistUpgraded: Fresh install
DistroCodename: vivid
DistroVariant: ubuntu
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7520G] [1002:9990] (prog-if 00 [VGA controller])
Subsystem: Toshiba America Info Systems Device [1179:fb43]
InstallationDate: Installed on 2014-12-11 (23 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20141210)
MachineType: TOSHIBA Satellite L875D
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-28-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash
SourcePackage: unity
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/06/2012
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 6.30
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: PLCSC8
dmi.board.vendor: AMD
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvr6.30:bd12/06/2012:svnTOSHIBA:pnSatelliteL875D:pvrPSKFQU-003034:rvnAMD:rnPLCSC8:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: Satellite L875D
dmi.product.version: PSKFQU-003034
dmi.sys.vendor: TOSHIBA
version.compiz: compiz 1:0.9.12.0+15.04.20141219-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.58-2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.16.2.901-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.916+git20141119-1~exp1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Thu Jan 1 20:07:44 2015
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.16.2.901-1ubuntu3
xserver.video_driver: radeon

Tags:

Related branches

lp:~azzar1/bamf/lp-1407192

Merged into lp:bamf at revision 607

Marco Trevisan (Treviño): Approve on 2015-01-21

PS Jenkins bot (community): Needs Fixing (continuous-integration) on 2015-01-16

Revision history for this message

Ian Nicholson (imnichol) wrote on 2015-01-03:

Screenshot from 2015-01-02 21:39:04.png Edit (8.1 KiB, image/png)
BootDmesg.txt Edit (80.6 KiB, text/plain; charset="utf-8")
BootLog.txt Edit (867 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (10.0 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (31.0 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (26.3 KiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (45.7 KiB, text/plain; charset="utf-8")
LightdmDisplayLog.txt Edit (1022 bytes, text/plain; charset="utf-8")
LightdmGreeterLog.txt Edit (8.3 KiB, text/plain; charset="utf-8")
LightdmGreeterLogOld.txt Edit (10.8 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (4.5 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (13.6 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (625 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (2.2 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (103 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.8 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (5.5 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (143.9 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (329.5 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (571 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (50.6 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (44.6 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (3.8 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (59.3 KiB, text/plain; charset="utf-8")
xserver.devices.txt Edit (448 bytes, text/plain; charset="utf-8")
xserver.outputs.txt Edit (688 bytes, text/plain; charset="utf-8")

Revision history for this message

Launchpad Janitor (janitor) wrote on 2015-01-06:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in unity (Ubuntu):
status:	New → Confirmed

Revision history for this message

robert shearer (bdaggg) wrote on 2015-01-06:

Affects both Firefox and Decibel audio player.

Revision history for this message

Ian Nicholson (imnichol) wrote on 2015-01-06: Re: [Bug 1407192] Re: firefox icon frequently replaced by placeholder

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This has occurred on two of my systems so far, both running vivid.
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Revision history for this message

Sebastien Bacher (seb128) wrote on 2015-01-06:

That's happening since the gtk update, could be a bamf issue. Marco could you have a look to that one?

Changed in unity (Ubuntu):
assignee:	nobody → Marco Trevisan (Treviño) (3v1n0)
importance:	Undecided → High
Changed in unity:
importance:	Undecided → High
assignee:	nobody → Marco Trevisan (Treviño) (3v1n0)

Revision history for this message

Barry Drake (b-drake) wrote on 2015-01-12:

I get exactly this. The icons affected are: Thunderbird, Firefox, BibleTime, Calibre, and occasionally, other ones. The problem never occurs on the first launch of a particular program, but frequently on the second use of the same program during a session. After re-boot, all icons are restored. Running 15.04 - up-to-date daily.

Andrea Azzarone (azzar1) on 2015-01-13

Changed in unity:
status:	New → Confirmed
Changed in bamf (Ubuntu):
status:	New → Confirmed
Changed in bamf:
status:	New → Confirmed

Alberto Salvia Novella (es20490446e) on 2015-01-15

Changed in bamf (Ubuntu):
importance:	Undecided → High

Andrea Azzarone (azzar1) on 2015-01-15

Changed in bamf:
importance:	Undecided → High

Andrea Azzarone (azzar1) on 2015-01-16

Changed in unity:
assignee:	Marco Trevisan (Treviño) (3v1n0) → Andrea Azzarone (andyrock)
Changed in unity (Ubuntu):
assignee:	Marco Trevisan (Treviño) (3v1n0) → Andrea Azzarone (andyrock)
Changed in bamf (Ubuntu):
assignee:	nobody → Andrea Azzarone (andyrock)
Changed in bamf:
assignee:	nobody → Andrea Azzarone (andyrock)
Changed in unity:
status:	Confirmed → Invalid
Changed in unity (Ubuntu):
status:	Confirmed → Invalid
Changed in bamf:
status:	Confirmed → In Progress
Changed in bamf (Ubuntu):
status:	Confirmed → In Progress

Revision history for this message

Rocko (rockorequin) wrote on 2015-01-26:

I find the launchbar always displays the grey question mark icon for geeqie so long as it's not already locked to the launchbar.

Revision history for this message

Fabio Marconi (fabiomarconi) wrote on 2015-01-27:

Seems fixed after today's bamf upgrade

Revision history for this message

Rocko (rockorequin) wrote on 2015-01-28:

geeqie still displays the placeholder icon with bamfdaemon 0.5.1+14.10.20140925-0ubuntu2, though, so I suspect it isn't fixed.

Revision history for this message

Rocko (rockorequin) wrote on 2015-01-28:

#10

And I just had my permanently-locked firefox icon in the launcher replaced with the placeholder, so it's definitely not fixed in that version of bamf.

Revision history for this message

Fabio Marconi (fabiomarconi) wrote on 2015-01-28:

#11

Yes, misspoken earlier, sorry for the noise.
Actually is not fixed

Revision history for this message

Launchpad Janitor (janitor) wrote on 2015-01-28:

#12

This bug was fixed in the package bamf - 0.5.1+15.04.20150128-0ubuntu1

---------------
bamf (0.5.1+15.04.20150128-0ubuntu1) vivid; urgency=low

  [ Andrea Azzarone ]
  * Replace gtk_icon_theme_has_icon with gtk_icon_theme_lookup_icon.
    (LP: #1407192)

[ Lars Uebernickel ]
* Matcher: honor the _GTK_APPLICATION_ID xprop
-- Ubuntu daily release <email address hidden> Wed, 28 Jan 2015 19:25:54 +0000

Changed in bamf (Ubuntu):
status:	In Progress → Fix Released

Andrea Azzarone (azzar1) on 2015-01-28

Changed in bamf:
status:	In Progress → Fix Committed

Revision history for this message

Rocko (rockorequin) wrote on 2015-01-29:

#13

Seems to be fixed for me now - at least, the geeqie icon is shown correctly now.

Adolfo Jayme Barrientos (fitojb) on 2015-01-29

no longer affects:

unity (Ubuntu)

Revision history for this message

Gordon (last-ship) wrote on 2015-02-25:

#14

I've got the same issue. It was fixed very briefly for me in January 2015 after a software update, but has now returned and is affecting Firefox and Thunderbird. I'm running 14.04 in Unity.

Marco Trevisan (Treviño) (3v1n0) on 2015-04-14

Changed in bamf:
milestone:	none → 0.5.1

Revision history for this message

Marco Trevisan (Treviño) (3v1n0) wrote on 2015-04-14:

#15

Fix Released in bamf BAMF 0.5.1 "The Trusty BAMF".

Changed in bamf:
status:	Fix Committed → Fix Released

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