DVD missing after install

Fixed this issue via installing lilo to replace grub for boot loader - (ref: http://ubuntuforums.org/showthread.php?t=925803&highlight=Y710). I'd rather a slower/longer boot time, than to miss an essential piece of hardware.

Taken from the dmesg log:

[ 954.788662] Buffer I/O error on device sdb6, logical block 1737432
[ 954.788674] lost page write due to I/O error on sdb6
[ 954.788687] Aborting journal on device sdb6.
[ 954.788700] Buffer I/O error on device sdb6, logical block 1737217
[ 954.788704] lost page write due to I/O error on sdb6
[ 954.788722] journal commit I/O error
[ 954.788791] Buffer I/O error on device sdb6, logical block 2064387
[ 954.788796] lost page write due to I/O error on sdb6
[ 954.788806] Buffer I/O error on device sdb6, logical block 2097154
[ 954.788810] lost page write due to I/O error on sdb6
[ 954.788818] Buffer I/O error on device sdb6, logical block 2097157
[ 954.788822] lost page write due to I/O error on sdb6
[ 954.788829] Buffer I/O error on device sdb6, logical block 2129922
[ 954.788833] lost page write due to I/O error on sdb6
[ 954.788862] Buffer I/O error on device sdb6, logical block 2162690
[ 954.788866] lost page write due to I/O error on sdb6
[ 954.788874] Buffer I/O error on device sdb6, logical block 2162692
[ 954.788878] lost page write due to I/O error on sdb6
[ 954.788885] Buffer I/O error on device sdb6, logical block 2162694
[ 954.788890] lost page write due to I/O error on sdb6
[ 954.788897] Buffer I/O error on device sdb6, logical block 2195458
[ 954.788901] lost page write due to I/O error on sdb6
[ 954.828316] Aborting journal on device sdb5.
[ 954.828842] journal commit I/O error
[ 954.835129] Aborting journal on device sdb3.
[ 954.835341] journal commit I/O error

re-assigning to the acpi source package

setting importance to high, marking as confirmed due to the ubuntuforums thread

Bug 374999 is an example of this in 9.04

I also having similar problem, but did a clean install of Ubuntu 9.04 on a HP model TX2075BR notebook.

Laptop specifications:

AMD Turion 64 X2 Dual-Core 1.9 Ghz Mobile Technology TL-58,
2GB RAM, 160 GB HDD, NVIDIA GeForce Go 6150, LightScribe SuperMulti DVD±RW with Double Layer Support, Integrated 10/100BASE-T Ethernet LAN and Intel PRO/Wireless 3945ABG Network Connection.

 Same problem with new MALIBAL satori.

After installing 9.04 dual boot the CD/DVD is missing in XP partition. The optical drive works in Ubuntu but it not in the XP partition. In fact; the CD/DVD drive is not even listed device manager now or listed in the registry.

Many posting on the internet about this. No one has a solution except LILO. However, there are problems with LILO and kernel updates so LILO is not a solution either.

If anyone comes up with a solution please let us know. We have switched to Ubuntu in our office but this issue is rubbing our CIO the wrong way.

We had the same thing and the solution was to disable the CD/DVD drive in the BIOS as it is giving odd data to grub which just dumps it. If you disable it the DVD magically comes back when grub scans for it (from what I understand.)

This is similar to Bug #374999. In any event. My new install of Jaunty has no CD/DVD drive now. I've re-installed three times now and tried everything but can't get it to work. Disabling the CD/DVD drive does not work. Changing BIOS settings does not work.

LILO does not work. Post #11 is correct, LILO does not play nice with kernel updates. On reboot you get the blinking cursor of death. Any other suggestions for a solution?

I somehow managed to fix this by messing around with kernels. I cannot
remember exactly what I did but I think I ended up with a dual boot 8.10 and
9.04 machine. On startup a the loader offered me a variety of options, one
of which allowed me to boot 9.04 with DVD.

kernel 2.6.28-11 and 2.6.27-7 both seem to work.

Malcolm Jarrett
07795 692841

----- Original Message -----
From: "Jagmax" <email address hidden>
To: <email address hidden>
Sent: Sunday, September 27, 2009 4:43 AM
Subject: [Bug 335968] Re: DVD missing after install

This is similar to Bug #374999. In any event. My new install of Jaunty
has no CD/DVD drive now. I've re-installed three times now and tried
everything but can't get it to work. Disabling the CD/DVD drive does not
work. Changing BIOS settings does not work.

LILO does not work. Post #11 is correct, LILO does not play nice with
kernel updates. On reboot you get the blinking cursor of death. Any
other suggestions for a solution?

--
DVD missing after install
https://bugs.launchpad.net/bugs/335968
You received this bug notification because you are a direct subscriber
of the bug.

Status in “acpi” package in Ubuntu: Confirmed

Bug description:
Installed Ubuntu 8.10, updated to latest available revisions without issue,
DVD drive present during install, after required reboot, no dvd drive, no
devices present in /dev that would lead to an optical drive.

This is a new laptop, a Lenovo Ideapad Y710 - 2GB Ram - 250 GB HDD - OptiArc
DVD-RW - Intel 4965agn wireless - Broadcom NetLink BCM5906M Fast Ethernet
PCI Express - Lenovo EasyCam - Intel HD Audio (ALC888).

Everything, but the DVD, works flawlessly. Please help, I need the DVD drive
when I'm on the road for work, and an external unit is not on option.

unassigned Ubuntu Kernel ACPI Team.
@Gerry C. Please do not subscribe people/ teams without being explicitly told to do so. Thanks

ubuntu10.04 also has this problem

I found my problem was the incorrect links on the DVD drive. After I set
them correctly (I think I had wrongly set it up as Cable Select) all is
good.

Malcolm Jarrett
07795 692841

----- Original Message -----
From: "mayagamer" <hotwave@163.com>
To: <email address hidden>
Sent: Friday, April 02, 2010 3:21 PM
Subject: [Bug 335968] Re: DVD missing after install

ubuntu10.04 also has this problem

** Package changed: acpi (Ubuntu) => grub2 (Ubuntu)

** Changed in: grub2 (Ubuntu)
     Assignee: (unassigned) => mayagamer (hotwave)

--
DVD missing after install
https://bugs.launchpad.net/bugs/335968
You received this bug notification because you are a direct subscriber
of the bug.

Status in “grub2” package in Ubuntu: Confirmed

Bug description:
Installed Ubuntu 8.10, updated to latest available revisions without issue,
DVD drive present during install, after required reboot, no dvd drive, no
devices present in /dev that would lead to an optical drive.

This is a new laptop, a Lenovo Ideapad Y710 - 2GB Ram - 250 GB HDD - OptiArc
DVD-RW - Intel 4965agn wireless - Broadcom NetLink BCM5906M Fast Ethernet
PCI Express - Lenovo EasyCam - Intel HD Audio (ALC888).

Everything, but the DVD, works flawlessly. Please help, I need the DVD drive
when I'm on the road for work, and an external unit is not on option.

This problem also influence Ubuntu10.04. And I find that while grub2 ran,
the LED of DVD would be lighted. I'm not good at English, so do you know
what I mean?

To unsubscribe from this bug, go to:
https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/335968/+subscribe

I don't think so. If I only setup windows and no grub2 in mbr , everything is all right. But then I install ubuntu with grub2 in mbr ,the LED of DVD is lighting until I shut the laptop down . And whichever OS I am leaded in from grub2 , I can't find my DVD driver.

________________________________________________
I found my problem was the incorrect links on the DVD drive. After I set
them correctly (I think I had wrongly set it up as Cable Select) all is
good.

Malcolm Jarrett
07795 692841

I have the same issue with lenovo y710 and Ubuntu 10.10.

I closed my bug report on this issue. In my case it was a configuration
issue. The jumpers at on the DVD drive were not correctly set up. Somehow
the drive appeared at the boot stage but not once Ubuntu was up and running.

Malcolm Jarrett
07795 692841

----- Original Message -----
From: "Kvieserc" <email address hidden>
To: <email address hidden>
Sent: Saturday, October 09, 2010 9:29 AM
Subject: [Bug 335968] Re: DVD missing after install

I have the same issue with lenovo y710 and Ubuntu 10.10.

--
DVD missing after install
https://bugs.launchpad.net/bugs/335968
You received this bug notification because you are a direct subscriber
of the bug.

Status in “grub2” package in Ubuntu: Confirmed

Bug description:
Installed Ubuntu 8.10, updated to latest available revisions without issue,
DVD drive present during install, after required reboot, no dvd drive, no
devices present in /dev that would lead to an optical drive.

This is a new laptop, a Lenovo Ideapad Y710 - 2GB Ram - 250 GB HDD - OptiArc
DVD-RW - Intel 4965agn wireless - Broadcom NetLink BCM5906M Fast Ethernet
PCI Express - Lenovo EasyCam - Intel HD Audio (ALC888).

Everything, but the DVD, works flawlessly. Please help, I need the DVD drive
when I'm on the road for work, and an external unit is not on option.
________________________________________________________

This problem also influence Ubuntu10.04. And I find that while grub2 run,
the LED of DVD would be lighted ,and then I can't find DVD driver in any OS
.The LED light will not be turned off until the laptop has been shutdown.
I'm not good at English, so do you know what I mean?

To unsubscribe from this bug, go to:
https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/335968/+subscribe

Unfortunately I don't have any jumpers on my CD and I can't configure it.

Hi, I apparently solved the problem (Ubuntu 10.10, but it had the same problems on 10.04, Athlon x2 5000 Nforce2 machine) working on bios settings: switched the sata configuration to AHCI. Previously i tested many solutions suggested in various forums, like switching the boot order (first dvd player then hd), and manually adding hald to rc.local or cdrom configuration in fstab, all without any result. I still have minor issues on an external usb HD which doesn't automount. The strange thing is that in fstab my boot device (fixed disk) is indicated as /dev/sda1, instead it is /dev/sb1 and mounted as /. I think that automount of external drive fails because it tries to mount it as /dev/sdb1 (looking at dmesg|tail), which is the HD. It works flawlessy with manual mount as /dev/sda1... I'm a big newbie of Ubuntu I don't know if anything of the above makes any sense, however i'm pretty satisfied after a month of useless tests. Maybe adding usbmount could solve the last problem?

It seems to me like this has reportedly been fixed in BIOS changes or caused by other hardware issues, so I'm going to close this as Invalid (because we don't know exactly what fixed it), as well as since this is an old bug.

Marco, if you're still seeing this issue on newer releases than 10.10 (which is no longer supported); please file a separate bug, making sure you do so using "ubuntu-bug", so that all the necessary information is automatically included. That way we can more easily fix the particular issue you're seeing.